North Westchester Restorative Therapy And Nursing Center

(855) 844-1492

3550 Lexington Ave, Mohegan Lake, NY

North Westchester Restorative Therapy And Nursing Center
Work (855) 844-1492
Address book Address
3550 Lexington Ave
Mohegan Lake, NY
Telephone Phone Number
(855) 844-1492
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User Reviews Add Review...

02/15/2014 An Interested Visitor Writes: I had a family member at this facility. They are all liars. They cover for each other. They missed diagnosed my mom. They are all out for the money. Nobody cares about the elderly. It's a job. It is one of the worst facilities, I would not even put my worse enemy in a place like this. They are lined in the hallways like cattle. Nothing for the elderly to do. Food is horrible. Nurses don't care that patients are screaming for help, you can wait up to an hour for someone to come. They need to be reported and the news channels need to be called to go in and investigate what goes on there without them knowing. You might get one person that cares. Should get rid of the whole place and shut it down.


09/24/2013 An Interested Visitor Writes: I have to say stay away. I just worked my last day here. It is not worth loosing my nursing degree. The nursing care is the worst. They misdiagnose people and cause unjustified deaths. No one should die from a bowel obstruction.


Response: About 90 per cent of the reviews expressing concern re level of care and communication is correct. I am a professional in the field of aging for 40 years. This place is reflective of the substandard facilities in the 70 s. it is outrageous this place can get away with this. The recreation program is demeaning too I observed these straw hats being handed out and the staff running around taking pictures. That's s program??The food is deploreable. This place has had a very rocky turnover for years. It really should be closed down. The only department that is good is the pt the rest stinks the upper level staff are very difficult and unresponsive

05/10/2013 An Family Member of Current/Past Resident Writes: I love this facility. My mother has been a patient for the last 3 years and they take great care of her. It is disgusting that someone is planting these crazy comments against a great place


05/06/2013 An Family Member of Current/Past Resident Writes: I was visiting my father this afternoon and heard the staff talking about a housekeeper. He threatened to blow himself and the building up. From what I understand this is the second threat from him. I hope they take care of this...if I see him there working I will be sure to take my loved one out and call the state.


04/15/2013 An Family Member of Current/Past Resident Writes: All I want to know is what kind of rehab is this place? I visited a neighbor of mine this weekend and all I saw was young patients in there for drug and alcohol abuse. One pt asked me for money for a snack because she just smoked 2 joints and was hungary and the kitchen was closed. Ther other lady was brought back by the police drunk. I will talk to the family today!!


03/31/2013 An Family Member of Current/Past Resident Writes: I went to visit my Uncle today on Easter and well let me start by saying what a filthy zoo. My Uncle needed to use the bathroom so I was going to ring the bel for him and he said he hoped that the Mother and Daughter duo would be on break. He said they were the worst aides. The mother was always mean and the daughter is pregnant and lazy and "her office is in room 5" where she sits. I will talk to my Aunt tonight about moving him somewhere else.


03/04/2013 An Current/Past Resident Writes: I came in as a resident on Thursday and I signed myself out on Friday. They never recieved my medication till early Friday morning. They were giving me vitmins and tylenol and told me it was my medication. Now I know why my blood pressure was so high and my pain never went away. My wife asked for urinal for me and then over heard the staff saying that I didnt need one if I had to go bad enough I would find a way to get up to the bathroom. Staff slept all night and seemed upset if someone needed anything. They only 2 people that were any good was a young nurse with long black hair and a african man who helped me get dressed and ready to leave. Thank you two!! I will never return there or advise anyone I care about to go there!!


02/27/2013 An Family Member of Current/Past Resident Writes: Worst nursing home in the area please do not send you loved ones here!! The nursing care is the worst I have ever seen, you can never find a nurses aid and the nurses are disrespectful and always to busy for you. I cant tell you how many times that we had to change my Aunt ourselves because after waiting an hour no one comes to help.


02/21/2013 An Family Member of Current/Past Resident Writes: My Mother is on the East unit. What they call the longterm unit. It is more like the junk unit for the older non rehab or senial patients. The wost nusing care is on that unit. There have been several falls. One out of the hyer lift, one off the toilet and the most recient was a lady out of her chair and split her head open. All within a month. I am looking for another long term facility. Also a crazy guy on the South unit who all the elderly are scared on. Please do not go here if you love you family member!!


09/16/2011 An Family Member of Current/Past Resident Writes: Administrator Amy Elba unresponsive to reasonable concerns to the point of not answering questions,not returning phone calls, and combative with family members.Check recent complaints with Ombudsman and Health Department. When staff are rude in front of family members, what happens when patients are there by themselves? STAY AWAY!


02/19/2013 An Family Member of Current/Past Resident Writes: My Mother spent 60 days here and the expereince was excellent. I have never seen more caring nursing in a nursing home. Thank You for all you have done!


11/04/2012 An Family Member of Current/Past Resident Writes: NO ONE IS SAFE IN THEIR CARE! definitely had doubts about their qualifications. The first time I walked into their FACILITY, I immediately smelled an absolutely horrible odor. I don't think they've ever cleaned the place. It made me nauseous. .My father is very ill and suffered a stroke and while he was their at the facility they left him UNATTENDED in his wheelchair only for him to fall and had a large laceration on his head and knee. I was furious thi sis unacceptable not only did we find him in URINE all the time and if it werent that we his children fed him they wouldnt even notice. It was so sad it broke my heart and my siblings we had him transferred immediately. i am sending a complaint to the Board of health for the foul odor of URINE now I know why they never change these poor patients, very sad. I am also sending a complaint to Northern Westchester hospital as well who own the facility and was not impressed by PEGGY the SUPERVISOR who wasnt compassionate enough to understand how upset we were and said "THIS IS NOT A ONE ON ONE FACILITY" are you kidding me, I said as soon as he arrived here you were advised that he cant be left unattanded and he was and got seriously hurt. Thank God it wasnt a fatal fall but this is unacceptable. Then they didn’t even take him to the hospital until we raised hell to get him to have a ct scan to make sure he wasn’t bleeding internally in his head. Soon as he got they we made sure he wasn’t going to be transported back and immediately made arrangements to have him sent elsewhere. PLEASE DO NOT LEAVE YOUR FAMILY AT THIS PLACE!


01/03/2013 An Family Member of Current/Past Resident Writes: This was not the first facility my aunt has been to but it is definitely the best. The nurses very attentive and caring. They called me and communicated with me often. I felt very safe leaving my Aunr there.


11/21/2012 An OurParents User Writes: North Westchester Restorative Therapy and Nursing Center is an average sized, for profit, nursing home with 120 beds based in Mohegan Lake, NY. At last check, the facility had 113 residents indicating that it is 94% occupied which is about average within the state of New York. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for North Westchester Restorative Therapy And Nursing Center, was 2 stars, which is a lower rating than 62% of nursing homes in New York. Important to note that this facility has recently detriorated and has gone from 3 stars to 2 stars.
We have compared the detailed Medicare data for North Westchester Restorative Therapy And Nursing Center with other senior care providers in New York. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 02/10/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here


11/02/2012 An Family Member of Current/Past Resident Writes: The care I received was excellent. The staff is warm and made me feel comfortable right away. I would highly recommend.


10/22/2012 An Family Member of Current/Past Resident Writes: My mother was a patient for rehab after she broke her shoulder. The staff was very friendly It looks like a hotel The therapy and nursing care was excellent. I would never have been able to bring her home if it weren't for North Westchester.


10/05/2012 An Current/Past Employee Writes: Kitchen is filthy, food horrible, mice running around. Staff including unit managers rude, unprofessional, obviously inexperienced. Concerns reported to Director of Nursing & administrator with zero action taken. Odors in corridors. Very bad place.


08/14/2012 An Family Member of Current/Past Resident Writes: Incompetance on a grand scale...unethical treatment of patients...severe lack of communication between employees.


01/19/2012 An Family Member of Current/Past Resident Writes: Horrible experience. And since we had our stay there I have run into so many people that also had horrible experiences. I wouldn't send my neighbors cat here.


Response: we have are parent there and we are now seeing it was a big mistake...staff is very unprofessional and input from them regarding parent is inaccurate...Beware!!!

Description of North Westchester Restorative Therapy And Nursing Center in Mohegan Lake, NY

Number of Beds : 120

North Westchester Restorative Therapy And Nursing Center, located in Mohegan Lake, New York provides the following services: Nursing Home, Skilled Nursing Facility, and Continued Care Community. It accepts the following payment methods: Medicare and Medicaid. North Westchester Restorative Therapy And Nursing Center has received 4 stars from Medicare and an average user review rating of 2 stars. North Westchester Restorative Therapy And Nursing Center has a very good hospital, Hudson Valley Hospital Center, located nearby, which scored a 86 out of 100 in its most recent Medicare review. The North Westchester Restorative Therapy And Nursing Center's nearest hospital is 3 miles away. The zipcode (10547) in New York, where North Westchester Restorative Therapy And Nursing Center is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for North Westchester Restorative Therapy And Nursing Center can be found here.

North Westchester Restorative Therapy and Nursing Center is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, North Westchester Restorative Therapy and Nursing Center is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.


Community Services

  • Housekeeping
  • Laundry Service
  • Security

  • Fire Sprinkler System
  • Personal Assistance

  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • Special Health Conditions

  • Colostomy or Urostomy
  • For more information about North Westchester Restorative Therapy And Nursing Center call (855) 844-1492 to speak with a local Care Advisor

    Demographic Profile for Mohegan Lake, NY,10547

    Annual Crime
    10547 Avg.
    Violent Crimes 3 4
    Property Crimes 3 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 35%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality 35.2 / 100
    Water Quality 36 / 100
    Superfund Sites 21 / 100
    Physicians per 100k 518
    Cost Of Living
    Compared to the National Average
    Overall 36% Above
    Cost of Food 8% Above
    Utilities 32% Above
    Miscellaneous 9% Above
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 15.01%
    Male Population 50.03%
    Female Population 49.97%
    Median Age 37.5 Years
    Average Individual Income
    Average Household Income $94,147
    Population Change
    Religions Breakdown of religious affiliations in Mohegan Lake NY
    Percent Religious 67.81%
    Catholic 50.06%
    Jewish 9.07%
    Other Christian 2.40%
    All Other 6.27%
    Breakdown of ethnicities in Mohegan Lake NY
    White  78.2%
    Hispanic/Latino  11%
    Black  5.9%
    Asian  2.9%
    Multiracial  1.6%
    Other  0.3%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Hudson Valley Hospital Center

    1980 Crompond Road
    Cortlandt Manor NY 10567
    Distance: 3 miles
    Tel: 914-734-3611
    Average Rating: 86%

    Va Hudson Valley Healthcare System

    2094 Albany Post Road
    Montrose NY 10548
    Distance: 6 miles
    Tel: 914-737-4400
    Average Rating: 96%

    Helen Hayes Hospital

    51 North Route 9 W
    West Haverstraw NY 10993
    Distance: 10 miles
    Tel: 845-786-4000
    Average Rating:
    Nearby Drug Stores

    Great Atlantic & Pacific Tea Company Inc

    3105 E Main St
    Distance: 0.7 miles
    (914) 526-0240

    Wal Mart Stores East Lp

    3133 E Main St
    Distance: 0.7 miles
    (914) 526-1105

    Rite Aid Of New York Inc

    3145 East Main Street
    Distance: 0.7 miles
    (914) 528-2800
    Nearby Churches

    St Elizabeth Ann Seton Parish

    1377 E Main St
    Shrub Oak, NY
    Distance: 1.1 miles

    Shrub Oak United Methodist Chr

    1176 E Main St
    Shrub Oak, NY
    Distance: 1.5 miles

    Jehovah's Witnesses

    1071 Oregon Rd
    Cortlandt, NY
    Distance: 1.6 miles
    (914) 528-2715
    Nearby Parks

    FDR State Park Pool

    FDR State Park Rd
    Yorktown Heights, NY
    Distance: 4.1 miles

    Depew Park

    1 Robin Dr
    Peekskill, NY
    Distance: 4.2 miles

    Garrison Golf Club

    2015 Rte 9
    Garrison, NY
    Distance: 5.2 miles

  • Nursing Home
  • Skilled Nursing Facility
  • Continued Care Community
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No