12/05/2013 An Interested Visitor Writes: Staff has been severely cut, it is a shame how the elderly are just left sitting around most of the day just waiting to eat. They go to meals an hour or more earlier just to get a seat in the dining and just sit and wait. There is little conversation going on and most feel so lonely and abandoned by everyone, very much depression. Staff knows the place was sold but won't reveal a thing about it. Activity staff employees have been let go. Of course the children of these elderly feel terrible guilt, they see their parents are miserable just waiting to die. No one wants to be there.

11/01/2013 An Interested Visitor Writes: Very short on staff, therefore many who are in severe physical need are given the most attention. If a patient is walking with walker they are on their own. Promises of health care by individual drs., but dr. visits are limited and by the time they get to your parent it take most of the year.

09/30/2013 An Interested Visitor Writes: Tried home health care workers first in the apt. that was a disaster. They came late left early did very little, they had no managerial supervision. Our dad became more and more in need of assistance. We had no choice but to put him in a nursing home. They are short of help, their patients are very needy, especially dementia units. Yes diapers are often soiled and no one changes it. It is a torture for the parent and the children whom feel immense guilt for putting them there. Living too long, and reaching back to the stage of an infant is a horror for all in witness of this stage of life. The only answer is if your a multimillionaire and have round the clock expensive private care in you home, with real nurses and visiting Drs. eventually you can pass in your home with family around you, other than that it is a terrible thing. I hope I am gone before all of this. They do not use much heat in the winter, patients wear layers,and sweaters and sweat shirts so of course there is very little if none of air conditioning in summer

09/12/2013 An Interested Visitor Writes: IT IS A SHAME THAT IN 100 DEGREE WEATHER THE POOR ELDERLY RECIDENTS ARE
SITTING WITH NO AIR CONDITIONING !!!!!!!! IT SEEMS THEYRE ALWAYS WORKING ON IT BUT NO ONE EVER AROUND TO ASK OR FIND OUT WHAT THE PROBLEM IS MANY SEEM TO HAVE HEAT EXHAUSTION AIDES ARE EXHAUSTED FROM THEEXTREME HEAT AND ASSIGNMENTS WHEN !!!!! is the air conditioning going to be adressed
STATE WHOULD COME IN

08/08/2013 An Family Member of Current/Past Resident Writes: THE FACILITY IS DIRTY AND UNDERSTAFFED. WOULD NOT RECOMMEND IT.

11/21/2012 An OurParents User Writes: Hebrew Hospital Home of Westchester is an average sized, not for profit, nursing home with 160 beds based in Valhalla, NY. At last check, the facility had 157 residents indicating that it is 98% occupied which is about average within the state of New York. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Hebrew Hospital Home Of Westchester, was 4 stars, which is a better rating than 83% of nursing homes in New York. Important to note that this facility has recently detriorated and has gone from 5 stars to 4 stars.
We have compared the detailed Medicare data for Hebrew Hospital Home Of Westchester with other senior care providers in New York. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is lower than average. The most recent health inspection was on 05/15/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

09/13/2012 An Family Member of Current/Past Resident Writes: Horrible place. There is a lack of consideration when it comes to patients' needs, and the care here is substandard. There were so many things that went wrong, it would take forever to list, but it started out with a room that was not cleaned after the previous patient (bathroom was filthy), then there was no doctor in sight to speak with, aides were always too busy to tend to bedpan needs (it's true -- they do tell the patients to go in their "diaper," I heard it myself), a lunch tray chock full of sugar and carbs given to my diabetic mother (sugar soared over 400 good thing she had no appetite and did not eat much), oxygen hose was off her 02 machine and under the bed (she is COPD and needs oxygen 24/7), blood sugar was not checked during the night as ordered, shortest wait time for call bell response was 20 minutes, left on a bedpan for 45 minutes, you get the idea.
Repeated life threatening mistakes are inexcusable, and the lack of respect for the patients is unacceptable. As part of training in type of work, they should have to spend one entire day in bed. They cannot get up to use the bathroom or get anything for themselves and must rely on someone else for ALL their needs. Maybe then, they will have an understanding of how much compassion and care is needed in this field.
Needless to say, we did not feel comfortable leaving my mom here alone without a family member present, so we transported her to another facility where she is getting great care.
And another thing, there are no TVs in the rooms. Bring your own, and hope that you can find something to watch on only a handful of channels.

08/10/2012 An Current/Past Resident Writes: My stay at this facility was in the sub acute recovery wing. I was there for 7 days and nights. The staff and support personal were great. I also got a first hand view of how they assisted the full time residents. I was amazed at the dedication and care these people provided. I felt as though I was in the presence of angels, really wonderful people doing a truely wonderful job.

07/19/2012 An Family Member of Current/Past Resident Writes: Lack of recreation for residents. Country kitchen is merely a place to serve a meal and control portions. Residents are not allowed to eat during a time frame to give more freedom but rather they are placed in an area and given the food. Cleanliness is not a priority. Staff is over burdened, which results in poor response time to a resident.

04/21/2012 An Current/Past Resident Writes: Staff needs to be TRAINED on how to treat patients. They are there because of sickness, broken hips etc. NOT because they want to be there. Most of the staff are very rude to patients. Hopefully some day they will be in same situation!! It is really a shame, there are so many people out there looking for a job and probably can do a better job. Hire a private person to watch what is going on..YOU WILL BE SHOCKED!!!

02/24/2012 An Family Member of Current/Past Resident Writes: Many state complaints in past year

02/06/2012 An Family Member of Current/Past Resident Writes: most staff (nurses) lack compassion, when patient rings buzzer for help, they are either ignored or
if its a toilet call are simply told to do it in the diaper. what goes on here? a better screening should be made when hirig. building facility is very nice
staff should be very nice also.

01/23/2012 An Family Member of Current/Past Resident Writes: Not a good place

01/23/2012 An OurParents User Writes: Not staffed properly

01/21/2012 An Family Member of Current/Past Resident Writes: Broken beds not fixed and resindent left in it
Do not repsond to reasonalbe requests for toilet, food or visitors in a tinely manner
Told patient who called for toilet to go in her diaper instead of getting the resident to the bathroom.
Thye cause patients to regress.
Non-rehab patients are placed in the rehab unit
Staff does not answer phone calls in a timely maaner
Violate CMS regs on visitation, maintaining functional patient care equipment, and promoting/following a plan of care to promote recovery. Do not responsd to information requests in a timely manner- say they are too busy and to wait 2-3 days for basic infomation about current medication and therapy plan.
This is not a good place.