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Mecklenburg Health Care Center
(866) 870-8878
Address:
2415 Sandy Porter Rd
Charlotte, NC
Housing Types:
  • Nursing Home
  • Skilled Nursing Facility

Mecklenburg Health Care Center
Work
2415 SANDY PORTER RD
CHARLOTTE
NC
28273
USA
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User Reviews

04/18/2013 An Current/Past Resident Writes: I chose to go to Mecklenburg Health Center as I had been told their Rehab Therapist's were the best. I found that to be true. From the management to the, thearpist, , doctor, nurses, aide's all employee's I was in contact with. Very, very clean facility and they truly cared. I am looking at another knee replacement in the future and I will go back.


11/21/2012 An OurParents User Writes: Mecklenburg Health Care Center is an average sized, for profit, nursing home with 100 beds based in Charlotte, NC. At last check, the facility had 80 residents indicating that it is 80% occupied which is about average within the state of North Carolina. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Mecklenburg Health Care Center, was 2 stars, which is a lower rating than 62% of nursing homes in North Carolina. Important to note that this facility has recently detriorated and has gone from 3 stars to 2 stars.
We have compared the detailed Medicare data for Mecklenburg Health Care Center with other senior care providers in North Carolina. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 04/27/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here


Response: This center has gone thru some changes in general staff and new (YOUNG) director has just been added. They are on there third director of nursing, and the staff is over worked and there is not enough staff for the amount of residents. There is one CNA for 20 residents, to get up in the morning, washed and dressed for the day. There are times when things are not cleaned as they should be, trashed not taken care of and from the time that my mother came to the place for rehab I was not given the information that I really needed from the Social Worker. She met with all other families staying as long term but I was never accorded the same consideration. I had difficulty with losing clothes, people not very considerate and helpful when they should have been. They don't seem to be able to keep staff for very long. Either they don't like the work that they are expected to do or the pay or for other unknown reasons. There is so much that has been changed but there are things that still needs to be changed. The food is not very good. Most of it is wasted. They prepare meals for someone that is able to cut their own meat - one there was a pork chop with a bone served and it was so hard I had all I could do to cut it for my mother to eat. Vegetables are over cooked, use of green peppers over done as supposedly adding flavor. The meals are not geared to older peoples tastes or the fact that the residents have very few teeth or have dentures. There is a need to readdress menus.

02/17/2012 An Current/Past Employee Writes: Mecklenburg Health Care is a center that truly looks out for their patients. The employees truly care and are devoted to the folks they take care of.


06/16/2011 An Family Member of Current/Past Resident Writes: This nursing skilled facility is horrible.patients need to wait on and on for their care .Nursing assistants and nurses are overwhelmed by the huge number of patients that they are assigned to.Treatments and wound care are done or not done depending on their time availability ,treatment supplies are scarce and all the time they have problems with all their supplies.Infections with Clostridium Difficile-digestive infection-spread from one patient to another.It is a place where eldely patients get contaminated so easily from varius bacterial and viral infections due to their poor nutrition and care. Food is under any expectation.One doctor takes care of all patients that would be around 130-145 patients.One nurse is in charge of 25 patients of which some have very acute demanding conditions.One nursing assistant can have 12 patients in charge for a shift.


04/13/2011 An Family Member of Current/Past Resident Writes: f this were a real business, I'd ask for my money back. My 92-year-old mother-in-law was just discharged yesterday. She went to skilled nursing because she broke her ankle and needed therapy to regain mobility. While the therapists were generally competent, the nursing aides left a lot to be desired. Aside from ignoring the patients, they spent too much time around the nurses stations socializing. It was not a professional atmosphere. Here are some "highlights" of my mother-in-law's visit:
1. My wife asked repeatedly for a stool softener for her mother (the patient). The staff never provided one and as a result, her mother was extremely constipated on discharge.
2. The day of discharge, a nurses aide forced the patient to sit on a toilet that was full of feces. That has to constitute a major health violation.
3. My wife told the discharge coordinator and other staff that the patient would stay with us in South Carolina on discharge. The discharge coordinator arranged for home health care services that were only licensed to provide therapy in North Carolina. In addition, no one asked us what living assists (walker, wheelchair, etc.) she would need on discharge. As a result she received a shower bench and portable toilet that she absolutely did not need.
4. The nurses aides totally screwed up her walking boot and one day she couldn't even get out of bed because they took all the straps off the boot and no one was available to put it back on her.
5.The nurses aides would search her belongings looking for chewing gum or other snacks that we provided her.
I could go on and on but these are just some of the more egregious items that came to our attention. DO NOT send your loved one to this skilled nursing facility.


Response: This is very typical of some of the younger staff members. they talk a lot in groups when they should be taking care of the residents. There was one time when there was a jam of wheelchairs and none could seem to move. There were several staff at the nurses station chatting away and not paying attention to the residents and there problem. Finally two family members came to the rescue and moved everyone along. This should not happen, there should be someone paying attention and keep the residents moving out of the way of each other. This causes frustration on the part of some of the residents and they may make a gesture with their hand to move out of the way and may look like they are hitting someone and really they are not hitting anyone. The staff that work there should be aware of what is going on with the resident at all time, not what their personal needs are, as that is what they were hired to do, watch out for the resident(s) welfare.


Description of Mecklenburg Health Care Center in Charlotte, NC

Number of Beds : 100

Mecklenburg Health Care Center, located in Charlotte, North Carolina provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Mecklenburg Health Care Center has received 2 stars from Medicare and an average user review rating of 3 stars. Mecklenburg Health Care Center has a very good hospital, Presbyterian Hospital, located nearby, which scored a 89 out of 100 in its most recent Medicare review. The Mecklenburg Health Care Center's nearest hospital is 0 miles away. The zipcode (28273) in North Carolina, where Mecklenburg Health Care Center is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Mecklenburg Health Care Center can be found here.

Mecklenburg Health Care Center is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Mecklenburg Health Care Center is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.

Amenities

Security

  • Fire Sprinkler System
  • For more information about Mecklenburg Health Care Center call (866) 870-8878 to speak with a local Care Advisor


    Demographic Profile for Charlotte, NC,28273

    Annual Crime
    28273 Avg.
    Violent Crimes 7 4
    Property Crimes 7 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 30%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality 8.6 / 100
    Water Quality 60 / 100
    Superfund Sites 19 / 100
    Physicians per 100k 267.1
    Cost Of Living
    Compared to the National Average
    Overall 7% Below
    Cost of Food 1% Above
    Utilities 3% Below
    Miscellaneous 2% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 8.11%
    People
    Male Population 48.72%
    Female Population 51.28%
    Median Age 33.6 Years
    Average Individual Income
    Average Household Income $59,816
    Population Change
    Religions Breakdown of religious affiliations in Charlotte NC
    Percent Religious 46.71%
    Baptist 13.30%
    Catholic 10.33%
    Presbyterian 6.08%
    Methodist 5.16%
    Other Christian 3.95%
    Pentecostal 2.47%
    All Other 5.43%
    Race
    Breakdown of ethnicities in Charlotte NC
    White  58.2%
    Black  28.3%
    Hispanic/Latino  6%
    Asian  5.6%
    Multiracial  1.2%
    Other  0.2%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.