Mecklenburg Health Care Center

(866) 872-7751

2415 Sandy Porter Rd, CHARLOTTE, NC


Services

  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Mecklenburg Health Care Center
Work
2415 SANDY PORTER RD
CHARLOTTE
NC
28273
USA
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User Reviews

04/18/2013  -  An OurParents User Writes:

I chose to go to Mecklenburg Health Center as I had been told their Rehab Therapist's were the best. I found that to be true. From the management to the, thearpist, , doctor, nurses, aide's all employee's I was in contact with. Very, very clean facility and they truly cared. I am looking at another knee replacement in the future and I will go back.



11/21/2012  -  An OurParents User Writes:

Mecklenburg Health Care Center is an average sized, for profit, nursing home with 100 beds based in Charlotte, NC. At last check, the facility had 80 residents indicating that it is 80% occupied which is about average within the state of North Carolina. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Mecklenburg Health Care Center, was 2 stars, which is a lower rating than 62% of nursing homes in North Carolina. Important to note that this facility has recently detriorated and has gone from 3 stars to 2 stars.
We have compared the detailed Medicare data for Mecklenburg Health Care Center with other senior care providers in North Carolina. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 04/27/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here


Response: This center has gone thru some changes in general staff and new (YOUNG) director has just been added. They are on there third director of nursing, and the staff is over worked and there is not enough staff for the amount of residents. There is one CNA for 20 residents, to get up in the morning, washed and dressed for the day. There are times when things are not cleaned as they should be, trashed not taken care of and from the time that my mother came to the place for rehab I was not given the information that I really needed from the Social Worker. She met with all other families staying as long term but I was never accorded the same consideration. I had difficulty with losing clothes, people not very considerate and helpful when they should have been. They don't seem to be able to keep staff for very long. Either they don't like the work that they are expected to do or the pay or for other unknown reasons. There is so much that has been changed but there are things that still needs to be changed. The food is not very good. Most of it is wasted. They prepare meals for someone that is able to cut their own meat - one there was a pork chop with a bone served and it was so hard I had all I could do to cut it for my mother to eat. Vegetables are over cooked, use of green peppers over done as supposedly adding flavor. The meals are not geared to older peoples tastes or the fact that the residents have very few teeth or have dentures. There is a need to readdress menus.


02/17/2012  -  An OurParents User Writes:

Mecklenburg Health Care is a center that truly looks out for their patients. The employees truly care and are devoted to the folks they take care of.



06/16/2011  -  An OurParents User Writes:

This nursing skilled facility is horrible.patients need to wait on and on for their care .Nursing assistants and nurses are overwhelmed by the huge number of patients that they are assigned to.Treatments and wound care are done or not done depending on their time availability ,treatment supplies are scarce and all the time they have problems with all their supplies.Infections with Clostridium Difficile-digestive infection-spread from one patient to another.It is a place where eldely patients get contaminated so easily from varius bacterial and viral infections due to their poor nutrition and care. Food is under any expectation.One doctor takes care of all patients that would be around 130-145 patients.One nurse is in charge of 25 patients of which some have very acute demanding conditions.One nursing assistant can have 12 patients in charge for a shift.



04/13/2011  -  An OurParents User Writes:

f this were a real business, I'd ask for my money back. My 92-year-old mother-in-law was just discharged yesterday. She went to skilled nursing because she broke her ankle and needed therapy to regain mobility. While the therapists were generally competent, the nursing aides left a lot to be desired. Aside from ignoring the patients, they spent too much time around the nurses stations socializing. It was not a professional atmosphere. Here are some "highlights" of my mother-in-law's visit:
1. My wife asked repeatedly for a stool softener for her mother (the patient). The staff never provided one and as a result, her mother was extremely constipated on discharge.
2. The day of discharge, a nurses aide forced the patient to sit on a toilet that was full of feces. That has to constitute a major health violation.
3. My wife told the discharge coordinator and other staff that the patient would stay with us in South Carolina on discharge. The discharge coordinator arranged for home health care services that were only licensed to provide therapy in North Carolina. In addition, no one asked us what living assists (walker, wheelchair, etc.) she would need on discharge. As a result she received a shower bench and portable toilet that she absolutely did not need.
4. The nurses aides totally screwed up her walking boot and one day she couldn't even get out of bed because they took all the straps off the boot and no one was available to put it back on her.
5.The nurses aides would search her belongings looking for chewing gum or other snacks that we provided her.
I could go on and on but these are just some of the more egregious items that came to our attention. DO NOT send your loved one to this skilled nursing facility.


Response: This is very typical of some of the younger staff members. they talk a lot in groups when they should be taking care of the residents. There was one time when there was a jam of wheelchairs and none could seem to move. There were several staff at the nurses station chatting away and not paying attention to the residents and there problem. Finally two family members came to the rescue and moved everyone along. This should not happen, there should be someone paying attention and keep the residents moving out of the way of each other. This causes frustration on the part of some of the residents and they may make a gesture with their hand to move out of the way and may look like they are hitting someone and really they are not hitting anyone. The staff that work there should be aware of what is going on with the resident at all time, not what their personal needs are, as that is what they were hired to do, watch out for the resident(s) welfare.



Description of Mecklenburg Health Care Center in CHARLOTTE, NC

Number of Beds : 100

When you need in-home care for yourself or a loved one, Mecklenburg Health Care Center offers a full-range of services as well as a compassionate, skilled staff. Care professionals help seniors with personal care, daily activities, and respite. In-home care is there for seniors when they need it. A skilled staff of professionals come to you. This choice is perfect for those who prefer to stay in their homes but who need some help with the daily activities of living. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. Home care offers many medical and non-medical support services. There are two types of home care providers. The first is a skilled service provider, usually licensed nurses and therapists, who can address various medical concerns or rehabilitation needs. The second, more common, type of in-home care is supplied by an aide who can provide companionship and emotional support as well as assist with daily activities, including grooming, meal prep, and transportation. In-home care allows seniors to stay as independent as possible in their own homes. Mecklenburg Health Care Center offers provides compassionate comprehensive a variety of in-home care services. In-home care is there when you or a loved one needs it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who want to stay in their homes but who need some help with the daily activities of living. Available 24 hours a day, seven days a week, services are paid by the client or by a variety of public and private sources, such as Medicare and/or Medicaid. When you are ready to make the move to Mecklenburg Health Care Center for in-home care and rehab services, call a senior care advisor.

Source: OurParents.com

Security
  • Fire Sprinkler System

Demographic Profile for CHARLOTTE, NC, 28273

People

Male Population
48.72%
Female Population
51.28%
Median Age
33.6 Years
Average Household Income
$59,816

Cost Of Living
Compared to the National Average

Overall
7% Below
Cost of Food
1% Above
Utilities
3% Below
Miscellaneous
2% Below

Environment
Provided By EPA; Closer to 100 is better

Air Quality
8.6 / 100
Water Quality
60 / 100
Superfund Sites
19 / 100
Physicians per 100k
267.1

Annual Crime

Violent Crimes
7
Property Crimes
7