Raleigh Rehabilitation and Healthcare Center

(866) 653-9337

616 Wade Ave, RALEIGH, NC


  • Nursing Home
  • Short Term Care: Rehabilitation, Respite

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Raleigh Rehabilitation and Healthcare Center
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User Reviews

09/24/2016  -  An Interested Visitor Writes:

Please if you can help it, do not carry your love one to Raleigh Rehab because the people that runs it is from Florida. The administrator they have is a female name Lody, she pretend to love the residents. She's getting ready to put all residents out that can't afford to pay or can't do a co-pay. She is money hungry and a liar. Florida ranks number 49 in da US for Healthcare and don't give a @#$% about our people. They always short staff, staff is over worked then fired. This is the worst shspe this building ever been in. People are leaving because they can't take how this company is doing the residents and staff. Patient clothes are dingy and dirty looking. The bathrooms on 4th floor in patients room has clothes and stored items in them. U can feel the animosity at the front door. The management is horrible. They allow married staff to mess with other staff in the office. Skin breakdown is horrible. Roaches, rats, bed bugs. They got rid of the wound doctor because he told the truth about the bed bugs and scabies. They got rid of all blacks on 1st floor and put all whites but now Vickie realize that didn't work so she trying to bring blacks in to do the dirty work. It's sad but true. The patients be left ashy and dirty. Alot of them don't get water on them. Please do not put your love one here. This facility is part of Sunnybrook. Staff is rude because they are over worked.

09/15/2016  -  An Interested Visitor Writes:

Raleigh Rehab is rated 2 star. That is too high for them.
raleigh rehab do not care about the patirnts, they only care about the money and it shows.It is owned by some heartless men out of Florida thats all about money. they had young children that knew nothing about the industry to run the building, the main one named Simon. Now they have a old hag named Vickie and Lody making a mess. They treat staff and residents like @#$%. Raleigh Rehab has bugs, I actually seen bugs jump off patient trays, they have black widow spiders, they have @#$% roaches, the food be horrible, laundry get missing. Do not carry your love one there. The wounds are ridiculous. Kindred which was 5 star, should never sold to thses horrible people. patients do not get all their medication and the mouth care is horrible! thwy always short staff. They let great staff go because they feel they pay them too much and keep the low paying staff that do absolutely nothing.

07/21/2016  -  An Interested Visitor Writes:

My mother has been in Raleigh Rehab’s long-term care area (nursing home) located on the 3rd floor for 10 rough months. My mother suffered 3 major stokes and is paralyzed, unable to speak well, and requires a high level of care. She’s very coherent and understands what’s going on around her. A few people on the nursing staff are very helpful and kind to her. Most have the wrong demeanor for this type of work and are mean and ignore their patients at times. They seem short-staffed and stressed.
My mom went without having her teeth brushed for over 2 months causing extreme gum decease. She’s gone nearly 2 months without a full shower. She gets urinary tract infections on a regular basis due to not being changed. She’s in pain a lot of the time because they don’t manage her medications well. Trying to communicate with their admin team has been horrible. The more I complain and ask for help, the more they ignore us.
Before you admit anyone you care about into their long-term care program make an unannounced visit. Tour the 1st and 2rd floors first. Then take a tour of the 3rd floor and notice how it looks, smells, and the demeanor of the staff. Compare what you find to other facilities in the area and come to your own conclusion.

Response: I can imagine. It is a dirty place. The management team they have now goes by he say she say. They have 2 old bitties running it and one thats just there for a check named Tina that never knows nothing. Lody and Vickie are rude, prejudice and liars. Some of the patients don't even get washed. you report to Vickie and she look at you like you are stupid. Patients be dropped on the floor and not reported. Nurses be on facebook and playing pokemon and the unit manager Jimmy and VIckie is aware. Nurses sit at desk and eat a whole meal while lights are on and people falling on the floor. Beds don"t get change for weeks. Patients in wheelchairs all day at least 5 hours, soak and wet and do not get change.

07/21/2016  -  An Interested Visitor Writes:

Wow, lots of negative reviews! I was there for two months starting about March 2016. I was on the second floor, so cannot comment first hand on the fourth floor, which was hospice care, or any other floor. I was bedridden after an accident and fresh out of Rex hospital when I went there. In the time I was there I went from a wheelchair to walker to rollator to some free walking.

Cleanliness. My room and bathroom were cleaned and mopped daily. Garbage emptied several times a day. Halls and general areas were also mopped and cleaned daily. Once a month my room was dusted, furniture moved and spic and spanned. I can find no fault on the cleanliness of the second floor or rehab room area. I never went to any other floors or knew anyone from there, so can’t say how they are kept.

Food. The food was very good with specialized diets available. I required a high protein diet and they made sure I got what I needed and was able to get more if I wanted. The food was usually not actually hot. They brought it to each floor in hot boxes and I was at the end of the hall so it took 20 or 30 minutes for my turn. Getting seconds did take a bit of time as the staff had to serve everyone and go to the kitchen for something. I don’t remember if there were choices of meals, except for breakfast, but I would think there was. Breakfast was choice of eggs, pancakes, French toast, cereal etc. You just had to ask in advance, like earlier in the morning or the day before. I ate in my room, as most residents did, but there was a dining room available. The kitchen was open all day and I could go down and knock on the door to request just about any snack, not a full meal. Snack being a sandwich, salad or chef’s salad, Jell-O, ice cream, milk or what not. The staff also would have brought something to your room, but it would take a while as there were many others on the floor. A single cup, fresh ground coffee machine was available on the first floor 24/7. The elevator made access easy. I had no complaints about the food.

Staff. As with any facility there were some who genuinely cared and were great. Then there were many who were just there for a job. Different shifts were better than others and it was easy to find someone who you knew cared and they were more than happy to help. I was checked on several times a day. A bit annoying at times when you just wanted to rest, read or watch TV but they never stayed, just knocked and popped in.

The activity room was the dining hall. It was always well cleaned, I passed through many times a day to get something from the kitchen staff. Lots of different activities, bingo, flower arranging, music and such. No off site outings though and no activities geared to the more active residents. It is, after all, a rehabilitation facility and they are geared to getting strength back not facilitating outings.

Rehabilitation and physical therapy. For my needs, it was fantastic. I had a regular therapist and she did care, as did any others I worked with. All very friendly and easy to approach. They didn’t coddle you! If you showed a desire to want to get better, they would work you. If you were napping or forgot about your scheduled time, they were in your room a few minutes later prodding you to get up and down there! More than willing to help you out of bed and escort you there also. If you were having a bad day, as in unable to do your session, they were very understanding and would let you be. The rehab room was small with limited equipment. There was enough for the two or three patients that were there at a time. Very individualized care catered to whatever you needed to get better. I can see where folks who really didn’t want to work at getting better, would have hated it.

It was a smoking allowed facility with an outside area to smoke in. Access to outside the building was key pad and you were allowed to have access to the code. Many residents were not allowed outside unescorted and were very vocal about not being happy with that. These were residents with mental disabilities who might have wandered off or simply been confused. You were able to leave the facility at anytime simply by signing out. A staff member would have to let you in/out after certain hours. Never had to leave at night so cannot say how that worked out. Handicapped transportation was readily available and the vans were there almost constantly taking folks to somewhere.

I would recommend Raleigh Rehab to anyone who was injured and needed help getting better. My issue was just with my legs so cannot comment if you needed really intense care or highly specialized care to get better. I would think a more specialized facility would be a better choice for someone in that situation.

  • Care
  • Cleanliness
  • Food
  • Room

    07/06/2016  -  An OurParents User Writes:

    05/17/2016  -  An OurParents User Writes:

    Best therapy i've every received!

  • Care
  • Cleanliness

    10/01/2015  -  An OurParents User Writes:

    Raleigh Rehab is a terrible facility. It is not clean, the staff is unfriendly, the patients are not taken care of properly, the food is awful and the activities room is very undesirable. It is most unwelcoming to family members. My mom was there for 10 days, we couldn't wait to get her out of there once a room became available in another facility. Raleigh Rehab has a higher rating with Medicare then it should, by no means does it deserve that rating and should not be misleading to the family advocate as it is. The owner of this facility should be ashamed of owning this. Medicare should be investigating this immediately.

    07/22/2015  -  An OurParents User Writes:

    The facility does not have a caring staff on the fourth floor, they contributed to the death of my family member because of their lack of attention to obvious signs. they do not feed patients who are unable to feed themselves. I have literally watch them not feed a patient and then document that the patient ate 100%.

  • Location

    Response: I hope you are bringing a lawsuit and reporting them to Medicare and Medicaid. This is an awful facility. My mother was there for ten days while we had to wait to get her into another center. Raleigh Rehab should be shut down. Only a few of the staff are qualified and they don't stay long. - Eileen Slade

    Response: I can witness that that goes on. They do alot of underhand things.The management now is worst.They work the staff too death and then ship them out the door when they find cheaper workers to replace them. They have no concern for the patients. They are broke and trying to build up money they lost in this past years. The building bout to be emptied. patients are leaving as soon as they find a place. The new administrator said she wouldn't bring her parents there for nothing and she run the place! what do that tell you?

    05/09/2015  -  An OurParents User Writes:

    Response: Zero stars would be better and losing their license would be even better.

    02/02/2015  -  An OurParents User Writes:

    Raleigh Rehab needs major improvement. Overall, the food, the service, the care is substandard. Too many of the caregivers are not gentle with the patients. You have to ask numerous times for help for your loved one. Medicare; supplemental insurance; and Medicaid should stop payments to Raleigh Rehab. They are NOT caring properly for patients and, in our case, the patient's condition worsened. Don't use Raleigh Rehab for your loved one.

    Response: Raleigh Rehab is a very sad, depressing, uncooperative & unprofessional Health Care
    Facility. Few staff members employed there
    ignore urgent calls attempted info. concerning
    their loved ones. Instead of a rehabilitation
    Patients basically risk what quality of life
    they have before entering & signing their
    lives away to a understaffed & overloaded
    cluster of so called "staff supporters."
    I feel for the patients & nurses working at
    Risk your life Raleigh Rehab.

    Response: Raleigh rehab has never been affiliated with blue ridge

    Response: RRehab has improved their communication
    with public & family relationships. Their staff members have increased , along with the attention patients are receiving & needing.
    Think knowing which staff member to contact
    Earlier on can be helpful for better results in regards to family members.

    Response: This is untrue and was not our experience when my mother was there in January 2015. Don't take your loved ones there. Many on the staff are uncaring and unskilled. Terrible, terrible place. I don't know why the state of NC has not shut them down.

    Response: FYI they are not owned by the same people as Crabtree. They are owned by Southern Healthcare Llc.

    07/27/2014  -  An OurParents User Writes:

    Lets not forget these owners also own formally Blue Ridge Rehab which is now Crabtree Rehab lets remember the terrible thing that happened to Blue Ridge on their watch. It's terrible how they can change the names and get more business. Beware of Care Virginia, Health Bridge facilities...all about the profit not your loved one.

    11/21/2012  -  An OurParents User Writes:

    Raleigh Rehabilitation and Healthcare Center is a large, for profit, nursing home with 157 beds based in Raleigh, NC. At last check, the facility had 147 residents indicating that it is 94% occupied which is about average within the state of North Carolina. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Raleigh Rehabilitation And Healthcare Center, was 2 stars, which is a lower rating than 62% of nursing homes in North Carolina. Important to note that this facility has recently detriorated and has gone from 3 stars to 2 stars.
    We have compared the detailed Medicare data for Raleigh Rehabilitation And Healthcare Center with other senior care providers in North Carolina. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 01/11/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    Response: In 2012 it was known how bad this facility is and, yet, it is still open today, September 29, 2015? Positively the worst place. Horrible place, horrible people, horrible care, horrible food, etc. etc. They should be closed down.

    Description of Raleigh Rehabilitation and Healthcare Center in RALEIGH, NC

    Number of Beds : 174

    Raleigh Rehabilitation Center provides in-home care tailored to your loved one's needs. A team of care professionals brings non-medical assistance to your loved ones in the place they feel most comfortable, from bathing and feeding assistance to light housekeeping and meal prep. In-home care is accessible when you or a loved one needs it. Skilled professionals come to your home. This choice is perfect for those who prefer to stay in their homes but who need some help with the daily activities of living. Available 24 hours a day, seven days a week, services are paid by the client or by a variety of public and private sources, such as Medicare and/or Medicaid. Home care delivers a variety of medical and non-medical support services. There are two types of home care providers. The first is a skilled service provider, usually licensed nurses and therapists, who can meet various medical concerns or rehabilitation needs. The second, more common, type of in-home care is supplied by an aide who can provide companionship and emotional support as well as assist with daily activities, including grooming, meal prep, and transportation. For seniors who prefer to stay in their own homes where it's familiar, in-home care allows them to stay indepedent. When you need in-home senior care for a loved one, Raleigh Rehabilitation Center provides a full-range of services by a compassionate, skilled staff. In-home care is accessible when you or a loved one needs it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who prefer to stay in their homes but who need some help with the daily activities of living. Available 24 hours a day, seven days a week, services are paid by the client or by a variety of public and private sources, such as Medicare and/or Medicaid. If you are looking for the perfect in-home care and rehab services for you or a loved one, call today to find out more.

    Source: OurParents.com


    Parking & Transportation
    • Guest Parking
    Community Services
    • Activity Director
    • Beautician/Barber
    • Clubhouse/Meeting Rooms
    • Computer/Internet Access
    • Housekeeping
    • Laundry Service
    • Maintenance Director
    Dining Options
    • Lunch
    • Breakfast
    • Dinner
    • Snack
    • Restaurant Style
    • Family Style
    • Room Service as Needed
    • Ethnic Meals
    • Gluten-Free
    • Kosher Meals
    • Low Sugar
    • Vegetarian
    • Low Sodium
    • 24 Hour Up and Awake Staff
    • 24 Hour Controlled Access
    • Door Alarms (for exit seekers)
    • Emergency In-Room Call System
    • Fire Sprinkler System
    Personal Assistance
    • Foot Care
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Behavioral Support
    • Hits, Kicks, or Acts Physically Aggressive
    • Yells, Curses, or Acts Verbally Aggressive
    • Does Not Sleep Through the Night
    • Becomes Disoriented (e.g. Sundown Syndrome)
    • Paces or Rummages Habitually
    • Seeks exit or Tries to Leave
    • Wanders
    • Needs Prompting for Their Personal Care
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Broken Bones
    • Cancer
    • Colostomy or Urostomy
    • Depression
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Immune Deficiency
    • Management of a Feeding Tube
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Diabetic Diet
    • Oral Medication
    • Insulin Injection Self-Administered
    • Insulin Injection Staff-Administered
    On-Site Therapy
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy
    Memory Care Services
    • Family Members Able to Join at Mealtime
    • Family Members Able to Participate in Care Plan
    • Regular Assessments by Interdisciplinary Staff
    • Daily Planned Recreational and Social Activities
    • Activities Tailored to Residents’ Abilities
    • Dementia Stage 1
    • Dementia Stage 2
    • Dementia Stage 3
    • Dementia Stage 4
    • Dementia Stage 5
    • Dementia Stage 6
    • Dementia Stage 7