CARRIAGE COURT OF KENWOOD

(866) 653-9337

4650 E Galbraith Rd, CINCINNATI, OH


Services

  • Assisted Living
  • Senior Community
  • Short Term Care: Rehabilitation, Respite
  • Hospice

Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
CARRIAGE COURT OF KENWOOD
Work
4650 E GALBRAITH RD
CINCINNATI
OH
45103
USA
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User Reviews

10/30/2014  -  An OurParents User Writes:

We have been extremely disappointed in the care and management. There are many nice staff members, however, no one really knows what they are doing. Management is horrible. No one returns phone calls nor do they meet with family members. Beds are never made and only bare minimum care is given. New management took over on Oct. 1 but nothing has changed except how they answer the phone. Unless you are desperate, take your loved one somewhere else.

Liked:
  • Activities
  • Location

    10/28/2014  -  An OurParents User Writes:

    A lot of decline has happened at Carriage Court from 2008 - 2014. In those 6 years the Memory Unit has deteriorated in quality of staff and Resident Care. The trained staff are fine (Nurses and MD's). The aides are poorly trained, do not have any certifications, and spend most of their time talking to each other, ignoring residents. I don't think they don't care, they just don't seem to know what to do, and often just don't do anything. Family members often have to clean backed up toilets, replace items taken from rooms multiple times, and are not oriented towards interacting with families. Their most common answer to any question is "I don't know.." Staff who are fired are often fired for cause, but the leadership doesn't have the documentation to substantiate the reason for the termination. Way too much turnover in the offices, which leads to chaos, and to staff who are so inclined to take advantage of the situation. I was originally happy with placing mom at CC. Now ...I wish she were somewhere else. Everyone in the organization holds some piece of the blame. It isn't management or staff. It's both. If you are looking for a place for your loved one, go someplace else.

    Liked:
  • Location

    Response: Thank you for your recent review of our community. On October 1, 2014 we became a Senior Lifestyle Community. Senior Lifestyle is a family owned business with a proven history of delivering exceptional care and services, to residents and families. We are very excited to be a part of an organization that has resident centered care and training at the forefront. The leadership team at Carriage Court of Kenwood in partnership with Senior Lifestyle will be implementing new training programs which will result in outstanding resident care and customer service. We appreciate you sharing your feelings and invite you to personally contact Nate Gruber, Regional Director of Operations 513-206-8822 to discuss your expectations in more detail.

    07/26/2014  -  An OurParents User Writes:

    They hired a sales woman to run the place who has never been an Executive Director before. She is difficult to deal with. In the past few months a lot of key staff have left: the kind receptionist who was there since the building opened, the head chef, the Director of Nursing, the Marketing lady, Maintenance man, and several nurses. The place is not safe - numerous people get out of there and are found hours later. Food is not very good. They are always short staffed. They have some nice caregivers, but not enough of them.

    Liked:
  • Location

    09/20/2013  -  An OurParents User Writes:

    Liked:
  • Food
  • Decor

    06/26/2013  -  An OurParents User Writes:

    Our parents moved into Carriage Court of Kenwood two months ago and we didn't know what to expect. They came from a very large home and are now sharing a 1 bedroom apartment. We thought they would be unhappy with the size but Kelly assured us that the entire facility would become their home. She was so right. They are seldom in their apartment. They have made friends with another married couple and they do so much together, even eat out! What a great place to be. We now have peace of mind that our parents are being loved and cared for by great people. Even the management team are approachable and so easy to talk to. We have recommended Carriage Court of Kenwood to all our friends and would to anyone else that is trying to make a decision for their parents.


    05/05/2013  -  An OurParents User Writes:

    My father moved here from Alabama and was on the verge of needing Hospice. The staff at Carriage Court worked with him and now he is walking independently and enjoying life. The therapists at Alternate Solutions were patient and very consistent, helping him reach his potential. We are so thankful for the folks at Carriage Court


    03/03/2013  -  An OurParents User Writes:

    My mom is in great hands. No doubt about it. Unfortunately, I had to move her 3 times. It has been a very tough process for her. I moved her into Independent Living and then to Assisted Living because she needed more structure, routine and stimulation. The Assisted Living I chose was close to Carriage Court but it was a big mistake. Too many issues and not enough of what she needed. I'm so glad I made the move to Carriage Court because I know in the long run it's best for her. The staff is so caring. They are trained well and understand the generation they are taking care of. They have a strong core group of resident assistants and nurses that have been there 7, 9, 10, 12 and 13 years.


    10/02/2012  -  An OurParents User Writes:

    I found Carriage Court of Kenwood to be very unorganized. The staff pays little to no attention to the residents. Often times residents of the facility in the dementia, "lock-down" facility, get out. Which ultimately results in chaos. They are out of regulation in many ways. And worste of all they do not require their aides to be certified in anyway. With no prior training. This can be very dangerous when dealing with elderly people.


    08/20/2012  -  An OurParents User Writes:

    I use to work at CCK in 2011 and it had positive and negatives. I was one of the people who were let go for the dumbest reasons ever that are still unknown. Last thing they said to me was "we are going to put you out of your misery." What does that mean? The directors and D.O.N dont care about the aides. And the LPN's that did care were let go. To this day I run into people who work there and have told me it got worse. That place needs to be wiped out and then restaffed. I was one of the really good ones who was requested by families to work with them ONLY! Never enough staff and when there is staff some just don't care. But on the positive side I loved the residents and a few of my co-workers. We were close and always got the job done. But managers got stupid and let us go and hired no good people. Overall i say don't go there.


    07/30/2012  -  An OurParents User Writes:

    I would not recommend anyone put their love one here. In the time my father was there they lost 4 pairs of new glasses, I had to replace his cloths over and over again, his television gone, his chair and foot stool gone, his quilt I made for him gone, his pictures gone, and finally even his wedding band he had on for 50 years gone. No one knows anything when you ask they don't return phone calls, the person's in the "Gardens" are just left to sit in front of a television over medicated. They are completely under staffed and the employees change all the time even the administrators in the 1 1/2 years there has been 3 different administrators over the years I lost count of how many different adminsitrators there were. Please don't put your love one here!!!


    05/04/2012  -  An OurParents User Writes:

    My wife and I toured Carriage Court. She is experiencing memory loss and I want to be close to her. I am very impressed. I have a lot to learn about the progression of memory loss and it really sounds like they will show me the way through this process. They explained many of the things that I can expect as she changes, they explained a lot of the things she is already doing and it really seems like they know what they are talking about. The only thing I was hoping for that I didn't get was a reduced rate since both of us would live there and they weren't offering any discounts like several other places were.


    03/28/2012  -  An OurParents User Writes:

    The quality of care definitely varies depending on the aide assigned to working with the resident.


    03/01/2012  -  An OurParents User Writes:

    It's great that there are websites out there for "Reviews" to help in making a decision one way or another! This helped me tremendously! I had to see how bad this place is so I took a tour for myself and felt that I should put in my own review because when I met with the girl in the admission department she introduced me to all but 1 manager and they were all very informative. There was a bingo game going on and a good 20 people participating out in the living room. Every single employee we walked by she introduced me to and they asked if I had any questions. I thought the place was very clean. She showed me a model room in the memory care area that was decorated very nicely and there was a staff member walking back and forth with one of the ladies that live there singing a song with her. Also, there was a lady that said she schedules the activities and they were planning a big family night and asked if I wanted to come to see what it's like and meet some of the people that live there to see how they like. I think I will. I feel pretty good about the place. I've considered 6 different places and toured 4 so far. This is number one on my list at this point.


    02/17/2012  -  An OurParents User Writes:

    Look some where else


    11/28/2011  -  An OurParents User Writes:

    So far Carriage Court has been a great home for my mom. My mom's move went very smoothly and everyone in the business office has answered every question that my family and I have had from day one. Everything that we were told we could expect has been consistent. Mom has been there now for over 3 months now and is more active than I have ever seen her. She is no longer dealing with depression. She has such a great team of care givers that are giving her care and everyone seems so happy every time I visit her. I was concerned when I read some of the reviews, but every Assisted Living home has some negative reviews. I asked for a list of references and was given several names of people who have moved their loved ones there. I was sold when I heard each one of them tell me how greatful they are to the staff and the new management.


    Response: I don't agree with you. I don't know who you are but Carriage Court is a great place for family members. The assistants and nurses are trained well and are responsive and caring.

    10/24/2011  -  An OurParents User Writes:

    Carriage Court is lacking in every category. The facility is dirty and there are stains on the furniture that I won't venture to guess with what. Many of the residents have bathrooms that are dirty or lacking basic items for personal clean up. Many of the patients in the memory unit are overly medicated to the point that the limited staff can "park" them in front of a television and leave them unattended for hours. Their are absolutely no activities within the memory unit that engage the residents. Many times, especially later in the day, there appears to be no staff available. I've seen kennels with more staffers.


    10/09/2011  -  An OurParents User Writes:

    I have found the "Memory Care" unit to be understaffed. Th residents are overmedicated, left unobserved for long periods of time. Many are placed in front of the TV in the commons room for hours on end. Very little stimulation for the residents. Most appear bored. The quality of the meals declined as well. Most of the staff are kind and caring but there simply are not enough of them. There is an Activities Schedule but this is usually for the Assisted Living residents, not the Memory Care residents. The staff for the most part are not qualified to deal with issues of dementia - the answer is most commonly to increase the medications.


    05/28/2011  -  An OurParents User Writes:

    You are right, the place is disgusting. I met one of the directors of nursing, she was very nice and professional. She knew the residents and was always talking with the nurses to get updates on residents. She called me immediately after I had a concern for my family member. At the time, it was clear to me that she was the ONLY one who seemed to care about my Mom, the Executive Director, Marketing Director, and the people in the Businesss Office all were worthless. Did absolutely nothing and sat around just like the other posts said, this is true! Obviously, this DON saw this and did not want to be apart of this and saw what she was truly up against, a bunch of managers who did nothing every day!


    04/03/2011  -  An OurParents User Writes:

    There is never enough staff around or on duty. I have seen family members, visitors and private duty caretakers help take care of people they do not seem to know. Some of the staff that I see sit around to much. Patients wander around, going in and out of rooms. No matter what time I have been there, morning, noon or night. I rarely see managers around.

    When I go in to visit health care faclities I always look at how clean it is. The dementia unit is in need of being throughly cleaned. The couches and chairs are old,stained and dirty looking. The kitchen counters are stained. The trash cans are very dirty, as is the sink. The public restroom in there is always nasty. The paper towel dispenser is disgusting! Around the toilet is grimy. Trash cans are usually overflowing and in need of a good washing.

    I will say that what few staff there is, does seem to treat the residents with kindness.


    09/28/2010  -  An OurParents User Writes:

    Don't put your loved one in this facility. Marketing person makes false promises that are unreasonable. Marketing person brings in people not suitable for assisted living. These people belong in a nursing home and they require more care for their needs. Many of the residents here need assistance with getting in/out of bed, unable to ambulate on their own, and some need to be fed by staff members. This facility has been through 3 directors of nursing and 3 executer directors within 1 1/2 yrs.


    Description of CARRIAGE COURT OF KENWOOD in CINCINNATI, OH

    Built In 1999 , Number of Beds : 121

    Gain a wealth of friendship and comfort while enjoying the good life at Carriage Court of Kenwood, where you’ll find assisted living services. Supplying assistance with everyday activities, along with health services, nutritious meals, and a range of other conveniences, assisted living allows seniors to thrive. Why choose an assisted living community? Studies reveal that living near peers and participating in social activities leads to a happier life. Assisted living offers senior-friendly residences and a warm staff. Communities have additional services that include 24-hour supervision and security, emergency response systems, access to licensed nursing care, chef-prepared meals, and assistance with grooming, dressing, and bathing. Laundry, housekeeping, social programs, and local transportation are typically provided as well. Carriage Court of Kenwood helps seniors find the worry-free lifestyle they want. In this community, residents have complete assisted living services, as well as a hospitable environment. Within assisted living communities, you'll find help as you need it, with the goal of supplying the aid required to stay as autonomous as possible. Seniors find the ideal services and amenities they need to live comfortably at Carriage Court of Kenwood.

    Source: OurParents.com

    Amenities

    Parking & Transportation
    • Access to Public Transportation Nearby
    • Transportation Provided by Facility
    • Resident Parking
    • Guest Parking
    Community Services
    • Activity Director
    • Beautician/Barber
    • Clubhouse/Meeting Rooms
    • Computer/Internet Access
    • Designated Family Visiting Area
    • Garden
    • Guest Dining
    • Housekeeping
    • Laundry Room(s)
    • Laundry Service
    • Library
    • Maintenance Director
    • TV/Media Room
    Dining Options
    • Lunch
    • Breakfast
    • Dinner
    • Snack
    • Restaurant Style
    • Room Service as Needed
    • Gluten-Free
    • Low Sugar
    • Vegetarian
    • Low Sodium
    Security
    • 24 Hour Up and Awake Staff
    • 24 Hour Controlled Access
    • Door Alarms (for exit seekers)
    • Emergency In-Room Call System
    • Fire Sprinkler System
    Personal Assistance
    • Foot Care
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Behavioral Support
    • Yells, Curses, or Acts Verbally Aggressive
    • Does Not Sleep Through the Night
    • Becomes Disoriented (e.g. Sundown Syndrome)
    • Paces or Rummages Habitually
    • Seeks exit or Tries to Leave
    • Wanders
    • Needs Prompting for Their Personal Care
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Broken Bones
    • Cancer
    • Colostomy or Urostomy
    • Depression
    • Developmental Disabilities
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Immune Deficiency
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Severe Brain Injury
    • Diabetic Diet
    • Oral Medication
    • Insulin Injection Self-Administered
    • Insulin Injection Staff-Administered
    On-Site Therapy
    • Audiology
    • Dental Care
    • Eye Care
    • Massage Therapy
    • Mental Health Counseling
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy
    • Support Groups for Patients
    • Support Groups for Families or Caregivers
    Memory Care Services
    • Family Members Able to Join at Mealtime
    • Family Members Able to Participate in Care Plan
    • Specialty Trained Staff
    • Safe Wandering Areas
    • Regular Assessments by Interdisciplinary Staff
    • Environment That is Easy to Navigate
    • Daily Planned Recreational and Social Activities
    • Activities Tailored to Residents’ Abilities
    • Dementia Stage 1
    • Dementia Stage 2
    • Dementia Stage 3
    • Dementia Stage 4
    • Dementia Stage 5
    • Dementia Stage 6
    • Dementia Stage 7

    Demographic Profile for CINCINNATI, OH, 45103

    People

    Male Population
    49.55%
    Female Population
    50.45%
    Median Age
    35.1 Years
    Average Household Income
    $53,730

    Cost Of Living
    Compared to the National Average

    Overall
    11% Below
    Cost of Food
    2% Below
    Utilities
    11% Above
    Miscellaneous
    6% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    50.1 / 100
    Water Quality
    20 / 100
    Superfund Sites
    91 / 100
    Physicians per 100k
    119.5

    Annual Crime

    Violent Crime
    1
    Property Crime
    1


    Nearby Hospitals

    Jewish Hospital Llc

     4777 East Galbraith Road
    Cincinnati OH 45236
    Distance: 0 miles
    Tel: 513-686-3003
    Average Rating: 86%

    Evendale Medical Center

     3155 Glendale Milford Road
    Cincinnati OH 45241
    Distance: 4 miles
    Tel: 513-454-2222
    Average Rating: 89%

    Bethesda North Hospital

     10500 Montgomery Road
    Cincinnati OH 45242
    Distance: 4 miles
    Tel: 513-569-6141
    Average Rating: 86%

    Cincinnati Va Medical Center

     3200 Vine Street
    Cincinnati OH 45220
    Distance: 8 miles
    Tel: 513-861-3100
    Average Rating: 98%
    Nearby Drug Stores

    K Mart Corp

    4150 Hunt Rd
    Distance: 1.0 miles
    (513) 984-5953

    Kroger Limited Partnership I

    4100 Hunt Rd
    Distance: 1.0 miles
    (513) 792-1501

    Kroger Limited Partnership I

    5901 E Galbraith Rd Ste 100
    Distance: 1.0 miles
    (513) 686-7920
    Nearby Churches

    Kenwood Baptist Church

    8341 Kenwood Rd
    Cincinnati, OH
    Distance: 0.2 miles

    Lutheran Church of-Good Shphrd

    7701 Kenwood Rd
    Cincinnati, OH
    Distance: 0.5 miles

    Mt Carmel Baptist Church

    8645 Kenwood Rd
    Cincinnati, OH
    Distance: 0.5 miles
    Nearby Parks

    Silverton Park

    Silverton, OH
    Distance: 1.5 miles

    City of Blue Ash: Recreation Center

    4433 Cooper Rd
    Cincinnati, OH
    Distance: 1.9 miles

    Sellman Park

    6700 Marvin Ave
    Madeira, OH
    Distance: 2.0 miles
    Recreational Activities
  • Bingo nights
  • Weekly Communion
  • and Mass. Alzheimers support group
  • Library bus
  • Weekly outings
  • Bridge Club.

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