Forest Hills Care Center

(888) 908-1258

8700 Moran Road, Cincinnati, OH

Forest Hills Care Center
Work
8700 MORAN ROAD
CINCINNATI
OH
45244
USA
Work (888) 908-1258
Address book Address
8700 Moran Road
Cincinnati, OH
Telephone Phone Number
(888) 908-1258
to speak with a care advisor about this community
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User Reviews Add Review...

04/01/2014 An Interested Visitor Writes: Forest Hills is rated 5 Stars by Medicare.gov and is listed under US News Best Nursing Homes. The rating for resident satisfaction is 93.11

5 Liked:
  • Food
  • Staff
  • Management
  • Decor

    04/22/2013 An Family Member of Current/Past Resident Writes: The nursing staff is great, but the owner(Harold( and his subordinate (Tia Anspach) are absolutley terrible. Tia is discriminatory in who she allows in her building. She will only want you for as many days as you have medicare/medicaid benefits. Dress nice? Have money? Designer purse? Then you are a ok by her. Her surrounding staff FREEZES COLD when you ask them how they are treated. There is no employee retention. When touring this building, ask how many administrators they have been through in 24 months. None of them stay. Zero retention. RUN far far away from this building.

    1

    Response: This website is for families to review the facility and the care given. Forest Hills is rated a four star facility by Medicare and received a Perfect State Survey April 4. We are proud of the facility and the care we provide and have high expectations of the care and customer service our staff provides. Whoever wrote this review did not leave their name or I would be more than happy to discuss their issues. Please feel free to call the facility if you have any questions what so ever or stop for a tour any time and speak to any of the employees. I however think this review came from an unhappy terminated employee.

    02/27/2014 An Interested Visitor Writes: Would not choose again.

    1

    11/16/2013 An Interested Visitor Writes: beautiful, newer building, but below average competency from management.

    1

    Response: My mother is currently at Forest Hills. She is 88 and was at first disorientated. They have worked wonders.
    She is getting better because of them.

    08/22/2013 An Family Member of Current/Past Resident Writes: My father was here in the last stages of hospice. We often found him unshaven, unclean and not feed. My sister and I would take it upon ourselves to make sure Dad ate. We filed complaints with the director of nursing, but they fell on his deaf ears because everytime we visited we had the same issues. Would not recommend for long term care of a loved one. If I could give them fewer than one star- I would!

    1

    Response: I'm confused. If he was dying I'm sure he doesn't want to be shaved and in this stage they don't eat you should know that. And usually hospice takes care of these issues as that is there job and that is what they are trained to do. So I see that hospice was a bigger role in this.And if it was such bad care I would have moved him to another facility.

    08/20/2013 An Family Member of Current/Past Resident Writes: After hip sirgery my mom was referred to this home by the Mercy hospital doctor. Beautiful nursing home but only has average care and below average follow through. When my mom came home they sent their affiliated home care Home Care Partners whom didn't send a therapist for 5 days and my mom was readmitted to Mercy with a reinjured hip. My mom is now in another home that is caring for her needs and I will not be reusing Forest Hills Care Center or their affiliaes ever again.

    1

    05/21/2013 An Family Member of Current/Past Resident Writes: Our father received excellent care at Forest Hills Care. The staff was very kind and supportive during his rehab stay. We would choose this facility again.
    The Dixie Family

    5

    05/14/2013 An OurParents User Writes: Complaints against Forest Hills Care Center
    Survey Date Date Of Correction Deficiency Type Deficiency Category Deficiency Scope Level Of Harm
    12/14/2011 02/02/2012 HEALTH Quality Care Deficiencies Make sure that residents receive treatment/services to not only continue, but improve the ability to care for themselves. Some 2
    03/14/2011 05/03/2011 HEALTH Resident Assessment Deficiencies Conduct initial and periodic assessments of each resident's functional capacity. Few 2
    03/14/2011 05/03/2011 HEALTH Resident Assessment Deficiencies Allow the resident the right to participate in the planning or revision of the resident's care plan. Few 2
    03/14/2011 05/03/2011 HEALTH Quality Care Deficiencies Give each resident enough fluids to keep them healthy and prevent dehydration. Few 2
    Annual Inspection Problems for Forest Hills Care Center
    Survey Date Date Of Correction Deficiency Type Deficiency Category Deficiency Scope Level Of Harm
    12/14/2011 02/02/2012 HEALTH Quality Care Deficiencies Make sure that residents receive treatment/services to not only continue, but improve the ability to care for themselves. Some 2
    12/14/2011 02/02/2012 HEALTH Nutrition and Dietary Deficiencies Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. Some 2
    12/12/2011 02/02/2012 FIRE SAFETY Hazardous Area Deficiencies construction that can resist fire for one hour or an approved fire extinguishing system. Some 2

    1

    05/08/2013 An OurParents User Writes: Medical Records Coordinator Cincinnati, OH – August 16, 2012
    Pros: willing to accept entry level, good starting experience
    Cons: no employee retention, no job security, no advancement, no employee appreciation, extremely large workloads, below average pay, high employee turnover, harrassment and discrimination from management and owner

    It is not unusual for the owner of the company and his immediate subordinate to humiliate and insult the majority of the employees within the building. Employees have no job security, and two previous employees have successfully won law suits for wrongful firing. Many employees carry the burden of two or more full time positions, while those we've come to call the "spies" carry little or no burden at all. Employees are told to "stay in their lane" and input, suggestions, and initiative is NOT appreciated. Employee turnover is extremely high, and employee satisfaction is extremely low. Every employee is given one non-paid half an hour lunch, and certain staff receive two paid ten minute breaks. It is a very stressful place to work, with a constant in-and-out patient environment due to its skilled nursing portion. Because every decision is left to the owner of the company, the handbook is vague and values are not upheld or even encouraged. Advancement is difficult; new and overloading duties are often forced on employees, while requested or necessary duties are taken away. Many employees feel they are unable to manage the workload, and most employees make less than entry level, regardless of experience level.

    2

    04/26/2013 An Family Member of Current/Past Resident Writes: Management continually failed to take care of issues that would arise. Upper management would promise one thing yet never deliver. Did what they had to do to get us in the door.

    2

    Response: Forest Hills Care Center has an excellent reputation and is typically full. The facility has never and doesn't have to try and get anyone through the door. We would be more than happy to speak with anyone or have them tour the building at any time. Any issues that are brought up are handled immediately.

    01/13/2013 An Family Member of Current/Past Resident Writes: My father was well taken of while rehab on his hips was needed. I cant express how excellent the facility and staff are. While here i personally experienced a highly qualified group of caring people and would highly recommend this facility over any other in the area. Top notch in every sense of the word.
    William Robinson jr.

    5

    11/21/2012 An OurParents User Writes: FOREST HILLS CARE CENTER is an average sized, for profit, nursing home with 87 beds based in Cincinnati, OH. At last check, the facility had 74 residents indicating that it is 85% occupied which is about average within the state of Ohio. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Forest Hills Care Center, was 4 stars, which is a better rating than 86% of nursing homes in Ohio. Important to note that this facility has recently improved and has gone from 0 stars to 4 stars.
    We have compared the detailed Medicare data for Forest Hills Care Center with other senior care providers in Ohio. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 12/14/2011.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    4

    Description of Forest Hills Care Center in Cincinnati, OH

    Number of Beds : 87

    Forest Hills Care Center, located in Cincinnati, Ohio provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Forest Hills Care Center has received 4 stars from Medicare and an average user review rating of 2 stars. Forest Hills Care Center has a very good hospital, Mercy Hospital Anderson, located nearby, which scored a 87 out of 100 in its most recent Medicare review. The Forest Hills Care Center's nearest hospital is 3 miles away. The zipcode (45244) in Ohio, where Forest Hills Care Center is located, has an average safety rating based on recent crime statistics. A more detailed description of the types of care for Forest Hills Care Center can be found here.

    FOREST HILLS CARE CENTER is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Amenities

    For more information about Forest Hills Care Center call (888) 908-1258 to speak with a local Care Advisor


    Demographic Profile for Cincinnati, OH,45244

    Annual Crime
    45244 Avg.
    Violent Crimes 4 4
    Property Crimes 4 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 33%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality 10 / 100
    Water Quality 28 / 100
    Superfund Sites 21 / 100
    Physicians per 100k 364.8
    Cost Of Living
    Compared to the National Average
    Overall 3% Below
    Cost of Food 11% Below
    Utilities 11% Above
    Miscellaneous 9% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 13.94%
    People
    Male Population 49.25%
    Female Population 50.75%
    Median Age 37.6 Years
    Average Individual Income
    Average Household Income $70,583
    Population Change
    Religions Breakdown of religious affiliations in Cincinnati OH
    Percent Religious 46.57%
    Catholic 26.04%
    Other Christian 6.04%
    Baptist 3.06%
    Methodist 2.73%
    Jewish 2.35%
    Pentecostal 2.14%
    All Other 4.21%
    Race
    Breakdown of ethnicities in Cincinnati OH
    White  96.2%
    Asian  1.1%
    Hispanic/Latino  1%
    Black  0.8%
    Multiracial  0.6%
    Other  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Mercy Hospital Anderson

    7500 State Road
    Cincinnati OH 45255
    Distance: 3 miles
    Tel: 513-624-4501
    Average Rating: 87%

    Jewish Hospital Llc

    4777 East Galbraith Road
    Cincinnati OH 45236
    Distance: 7 miles
    Tel: 513-686-3003
    Average Rating: 86%

    St Elizabeth Ft Thomas

    85 North Grand Avenue
    Fort Thomas KY 41075
    Distance: 9 miles
    Tel: 859-572-3100
    Average Rating: 85%

    Mercy Hospital Clermont

    3000 Hospital Drive
    Batavia OH 45103
    Distance: 9 miles
    Tel: 513-732-8278
    Average Rating: 85%
    Nearby Drug Stores

    Kroger Limited Partnership I

    550 Old State Route 74
    Distance: 1.6 miles
    (513) 528-8920

    Pharmacy Solutions Inc.

    7429 Wallingford Dr
    Distance: 1.6 miles
    (513) 305-0775

    Kroger Limited Partnership I

    4394 Eastgate Square Dr # 4530
    Distance: 3.5 miles
    (513) 752-8479
    Nearby Churches

    All Saints Lutheran Church

    445 Craig Rd
    Cincinnati, OH
    Distance: 0.1 miles

    Church-God Greater Cincinnati

    8290 Batavia Pike
    Cincinnati, OH
    Distance: 0.7 miles

    Bells Lane Baptist Church

    4596 Bells Ln
    Cincinnati, OH
    Distance: 0.7 miles
    Nearby Parks

    Wags Park

    3810 Church St
    Cincinnati, OH
    Distance: 2.8 miles

    Moundview Park and Community Center

    3130 Newtown Rd
    Newtown, OH
    Distance: 3.0 miles

    Cincinnati Nature Center

    4949 Tealtown Rd
    Milford, OH
    Distance: 3.6 miles
    Services

  • Nursing Home
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No