Wexner Heritage Village

(866) 661-1794

1151 College Ave, Columbus, OH

Wexner Heritage Village
Work
1151 COLLEGE AVE
COLUMBUS
OH
00000
USA
Work (866) 661-1794
Address book Address
1151 College Ave
Columbus, OH
Telephone Phone Number
(866) 661-1794
to speak with a care advisor about this community
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06/18/2013 An Family Member of Current/Past Resident Writes: Patient with knee replacement in for several days of rehab. On arrival, receptionist requested that the rehab unit send down someone with a wheel chair with foot pads. Took about 12 minutes for someone to come down; an aide arrived who did not seem to understand most of the things we asked her and she had a wheelchair with no supports for the legs/feet. Got to room and found it straight out of the 1940's - lights work with pull chains, bathroom has no shower and a door on a track that is really hard to pull shut if you want any privacy. The room is totally dismal and the small flat screen TV was the only amenity I see listed on their webpage that actually existed. RN did not show up for over an hour (while we listened to the nurses and aides carrying on loud laughing conversations at the nurse's station on a steady basis) and was then only interested in getting forms signed absolving them of any liabilities. Not interested in doctor repts or orders sent with us by Mt.Carmel New Albany - never asked for them. Took the file when I was insistent about it and said she could look it over because all she had left to do was to finish his paperwork anyway. Patient is diabetic; sugar had been off scoreboard in hospital and they had been giving him insulin shots - the "great" dietary team here repeatedly sent food trays with packets of sugar and non-diet drinks, etc., even after being told. In addition, most food looked positively inedible. Imagine bringing a breakfast consisting of an ice cream scoop of hardened cream of wheat with no milk, no anything! That was par for the course. We took food in after he had not eaten in 24 hours. RN was going to make patient wait for night nurse to hook up leg CPM machine (she had to get that paperwork done, remember) when patient was supposed to be doing 2 hours on and 2 hours off 3X a day. We objected strongly and she rather grudgingly moved it to the bed and plugged it in. Spent 3 days there with never being asked if he needed ice for knee or any of the pain medication that had been approved by surgeon. We were told the first day that there would be no physical therapy until Monday since it was the weekend - this is in the rehab center! After expressing disbelief that this could be the case, a physical therapist showed up on Sunday and the patient was the only one in the PT room, making it appear that unless you disagree with them, it is fairly accurate that not many of the rehab patients are getting any rehab on weekends. The PT room is apparently where all the money supposedly spent on this facility must have gone - it lived up to standards. I am surprised to see that the ratings here on this site for the Wexner Heritage Center state that it has improved and gone from 3 to 4 stars. At the time we first talked about it as a possibility for after surgery, I had checked Medicare's list of rehab centers and it showed a 5 star rating for Wexner, leading me to believe it would be a really nice place with very professional and caring nurses, etc. and after our experience there, I was prepared to ask how one purchases 5 stars for a facility with their name on it, when the place is basically a dump. I am not at all surprised to learn that it was only 3 stars (although Westminster Thurber is a much nicer nursing home that I had quite a bit of experience with and I see your website here has it listed at 3 stars and I doubt that Wexner was ever living up to Westminster Thurber's standards) but I certainly can't understand it going up to 4 stars, not that I think it deserves even 3 after what we saw. We were extremely disappointed in the environment, the lack of professional care, the lack of the dietary department, and every aspect of the place and we got him out of there as soon as was humanly possible, considering that they "do not" ever release a patient on Mondays! I know most reviews are done anonymously; however, when I have something negative to say about a place or service, I am more than willing to give my name and number so you know I do not do it lightly and that I am willing to be contacted for further information. Judy Forsythe (614-286-8074)

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Response: We are very sorry to hear that your experience with the rehabilitation services at Wexner Heritage Village was anything other than exemplary. We work very hard to make sure every patient gets the highest level of care in a comfortable, supportive and compassionate environment. We deeply regret that you and your loved one did not experience the superior care that consistently earns our facility a score of 90+ out of 100 on resident and family satisfaction surveys reported by the Ohio Department of Aging. Wexner Heritage Village is one of the few rehabilitation facilities at which patients and their families have direct access to a nursing supervisor 24 hours a day, 7 days a week. We also have an elevated administrative presence in our building during the weekends, with an additional manager on duty and accessible every Saturday and Sunday. We are in the process of putting in place mechanisms to make sure our patients and their families know how to contact these individuals should the need arise. We appreciate your candor and thank you for helping us identify areas in which we can continue to improve.

Response: Thank you for your review! These places should be ashamed! My family is having the same issues. Someone needs to hold these places accountable! would love to know if you have found a place you prefer?

11/21/2012 An OurParents User Writes: Wexner Heritage Village is a large, not for profit, nursing home with 160 beds based in Columbus, OH. At last check, the facility had 137 residents indicating that it is 86% occupied which is about average within the state of Ohio. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Wexner Heritage Village, was 4 stars, which is a better rating than 86% of nursing homes in Ohio. Important to note that this facility has recently improved and has gone from 3 stars to 4 stars.
We have compared the detailed Medicare data for Wexner Heritage Village with other senior care providers in Ohio. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 06/15/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

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Description of Wexner Heritage Village in Columbus, OH

Number of Beds : 160

Wexner Heritage Village, located in Columbus, Ohio provides the following services: Nursing Home, Assisted Living, Senior Community, Alzheimer's Care, Hospice, and Continued Care Community. It accepts the following payment methods: Medicare and Medicaid. Wexner Heritage Village has received 2 stars from Medicare and an average user review rating of 3 stars. Wexner Heritage Village has a very good hospital, Grant Medical Center, located nearby, which scored a 90 out of 100 in its most recent Medicare review. The Wexner Heritage Village's nearest hospital is 3 miles away. The zipcode (00000) in Ohio, where Wexner Heritage Village is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Wexner Heritage Village can be found here.

Wexner Heritage Village is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Wexner Heritage Village is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

Also, Wexner Heritage Village is a Senior Community. Senior communities are for seniors who can take care of themselves. It is often a set of apartments in a variety of sizes from studios to large two bedrooms, where seniors live independently, but may receive additional services like transportation, pools, a convenience store, bank, barber/beauty shop, resident laundry, housekeeping, and security, are all services and amenities that may be provided there.

Also, Wexner Heritage Village facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.

Also, Wexner Heritage Village care provider provides hospice care. Hospice care is an infusion of home care and facility care provided to benefit terminally ill patients and support their families through their tough times.

Source: SNAPforSeniors, Inc.

Amenities

Security

  • Fire Sprinkler System
  • For more information about Wexner Heritage Village call (866) 661-1794 to speak with a local Care Advisor


    Demographic Profile for Columbus, OH,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in Columbus OH
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Grant Medical Center

    111 South Grant Avenue
    Columbus OH 43215
    Distance: 3 miles
    Tel: 614-566-9978
    Average Rating: 90%

    Mount Carmel Health

    793 West State Street
    Columbus OH 43222
    Distance: 5 miles
    Tel: 614-546-4533
    Average Rating: 86%

    James Cancer Hospital & Solove Research Institute

    300 West Tenth Avenue
    Columbus OH 43210
    Distance: 6 miles
    Tel: 614-293-3121
    Average Rating:

    Ohio State University Hospitals

    410 West 10 Th Avenue
    Columbus OH 43210
    Distance: 6 miles
    Tel: 614-293-9700
    Average Rating: 95%
    Nearby Drug Stores

    Walgreen Co

    3015 E Livingston Ave
    Distance: 1.0 miles
    (614) 236-8622

    Ohio Cvs Stores Llc

    2532 E Main St
    Distance: 1.0 miles
    (614) 235-3024

    Dba East Main Street Pharmacy

    1336 E Main St
    Distance: 1.9 miles
    (614) 252-1998
    Nearby Churches

    Beth Jacob Congregation

    1223 College Ave
    Columbus, OH
    Distance: 0.1 miles

    Jordan Memorial Cogic

    1415 Haddon Rd
    Columbus, OH
    Distance: 0.5 miles

    Brookwood Presbyterian Church

    2685 E Livingston Ave
    Columbus, OH
    Distance: 0.6 miles
    Services

  • Nursing Home
  • Assisted Living
  • Senior Community
  • Alzheimer's Care
  • Hospice
  • Continued Care Community
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No