Lutheran Village At Wolf Creek

(888) 571-2015

2001 Perrysburg Holland Rd, Holland, OH

Lutheran Village At Wolf Creek
Work
2001 PERRYSBURG HOLLAND RD
HOLLAND
OH
00000
USA
Work (888) 571-2015
Address book Address
2001 Perrysburg Holland Rd
Holland, OH
Telephone Phone Number
(888) 571-2015
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06/04/2013 An Current/Past Resident Writes: Why are you giving my mom such a hard time by not writing the reports correctly to the insurance company and not turning in the claim as of June 2, 2013 claim for April 19-22 is not turn in? She has with Anthem Blue Cross Blue Shield that will pay. Why are you sending my mom a bill before filing a claim which is in violation of the insurance network? You have sent her 2 bills and emotionally stress my mom out she has put 25 hours calling and trying to get in contact with Dr. Gokula and request the phone number from Tammy Kowalski at the Lutheran Village of Wolf Creek at 2001 Perrysburg- Holland, Ohio 43528 who is the discharge nurse who sent my mom home with no safety help or plans because of sloppy work and her being lazy by not following up with the precertification for April 19- 22, 2013 which she received a phone call from my mom at the nursing home and the administration office that the insurance company needed that. Tammy Kowalski came to the room and said that my mom was going to the doctors tomorrow on April 19, 2013 that she would wait and do the paper work then. On Friday at the doctor’s office there were several emergencies and we had to wait to see the doctor and our appointment was delayed for 2 hours and since she was in a nursing home she allowed the other patients to go ahead of her because of their schedules. We arrived around 2:00pm and I personally dropped off the paperwork immediately and told them to get to whoever needs this for my mom and Linda the receptions made copies for me. My mom went to bingo upstairs and when she came back a note was on her bed from Tammy Kowalski that stated wound may fax all info to Petite @ anthem 800-266-3504 signed by Tammy on a sticky note left on the bed. Nothing else was done at that time it was about 3:30pm. Dr. Afridi is a busy man and does surgeries in the afternoon and his staff leaves the wound care 4:00. Tammy was leaving it's a Friday and she forget about the patient let someone else do it by passing it on the wound care. Saturday April 20, 2013 my mom did therapy with a lady who listen finally about her back pain and helped her stretch her back for the first time someone listen in therapy. Monday she went to therapy as usual first thing in the morning and nothing was said. Around 3 o'clock everything happened. My mom called and her sister and I was going to come up but we were not there in time since her sister had to work overtime because we had to drop off her laundry and do a few things for my mom. My mom was crying and on the phone with her insurance company until after 7pm. Tammy told my mom she didn't care where my mom went but to be out by midnight and that my mom would have to pay the bill because she signed a piece of paper and she was going home at 4:30pm no matter what and left my mom in tears. Now as of June 2, 2013 the claim is not filed with insurance company and Tammy was notified by the insurance company and she left my mom a message on her phone message that stated not to worry if we don't get the money upfront from your insurance that we will file threw Medicaid since my filed for help. That one way or the other they will get paid. The lack of reporting the paper work correctly and wording failed the patient care and due to fact that the Dr. Gokula instead of directing the LPN to cut the wrapping of my mom’s ankle and foot that was blue and swollen that would of relief her pain immediately! My mom was afraid of losing her foot which she almost had her leg amputated, now with a blue swollen foot and ankle could of lost both because of stupidity from the skill nursing of Lutheran Village of Wolf Creek not cutting the bandage but given her Tramadol that made her more seriously ill; her whole leg, foot and ankle was swollen more including a shortness of breath that she thought she may need to go to ER. I want this matter taken care for my mother. Please email my mom’s email address of debtomaszewski@yahoo.com . Thank You Patrick Kmiec or call 419-867-0589. I want help for my Mom!

1

11/21/2012 An OurParents User Writes: Lutheran Village at Wolf Creek is an average sized, not for profit, nursing home with 135 beds based in Holland, OH. At last check, the facility had 128 residents indicating that it is 95% occupied which is about average within the state of Ohio. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Lutheran Village At Wolf Creek, was 4 stars, which is a better rating than 86% of nursing homes in Ohio. Important to note that this facility has recently improved and has gone from 3 stars to 4 stars.
We have compared the detailed Medicare data for Lutheran Village At Wolf Creek with other senior care providers in Ohio. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 10/27/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

4

03/10/2012 An Family Member of Current/Past Resident Writes: I wouldn't take my dog back to this place. My mother was entirely incompacitated where she couldn't use the bathroom. After she arrived for the 2nd time from a brief stay at the hospital. I arrived at the facility around 9:15am, met with a hospice nurse and the staff kept telling me she would get a shower at 10:30...well that came and went, then they told me they would wait until after lunch..lunch wasn't served "on time" so they continued to put her off. Around 12pm I inquired as to how often they checked the patients for soiled undergarments and they ASSURED me it was every 2 hours...by this time it had been 3 hours and I wasn't sure when she was changed prior to me arriving. The night before when she was transferred from the hospital to this place they were instructed that she was on pureed food only and thickened water because of the risk of aspiration and death...when I lifted her cover she was served a big ole' hamburger, chunky apples and straight water...had I not been there what would have happened? She was again served solid foods for breakfast before I arrived...thankfully it was only oatmeal...WHERE IS THE COMMUNICATION!! We again were concerned about the lack of responsiveness regarding the emergency tethers the patients are on...the alarm goes off but nobody comes running or even walking for that matter. It appauls me that the nurses have 21 patients to care for and give meds to...daycares are only allowed 6 children/caregiver. Then to top it off they decided to bill my father for not only the last few days of the month she was there but also for the entire next month after we moved her back home. 6 weeks @ $10,000 - money NOT spent wisely.I would NEVER recommend this place...they should put as much money into quality staff as they did with the building...the old saying you can't judge a book by the cover certainly applies to this place. If you have a loved one that needs consistant care DO NOT rely on this place.

1

Description of Lutheran Village At Wolf Creek in Holland, OH

Built In 1997 , Number of Beds : 135

Lutheran Village At Wolf Creek, located in Holland, Ohio provides the following services: Assisted Living, Senior Community, and Nursing Home. It accepts the following payment methods: Medicare, Medicaid, and Veteran's Benefits. Lutheran Village At Wolf Creek has received 2 stars from Medicare and an average user review rating of 2 stars. Lutheran Village At Wolf Creek has a very good hospital, St Luke's Hospital, located nearby, which scored a 87 out of 100 in its most recent Medicare review. The Lutheran Village At Wolf Creek's nearest hospital is 4 miles away. The zipcode (00000) in Ohio, where Lutheran Village At Wolf Creek is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Lutheran Village At Wolf Creek can be found here.

Lutheran Village at Wolf Creek is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Lutheran Village at Wolf Creek is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

Also, Lutheran Village at Wolf Creek is a Senior Community. Senior communities are for seniors who can take care of themselves. It is often a set of apartments in a variety of sizes from studios to large two bedrooms, where seniors live independently, but may receive additional services like transportation, pools, a convenience store, bank, barber/beauty shop, resident laundry, housekeeping, and security, are all services and amenities that may be provided there.

Source: SNAPforSeniors, Inc.

Amenities

Parking & Transportation

  • Access to Public Transportation Nearby
  • Transportation Provided by Facility
  • Resident Parking
  • Guest Parking
  • Community Services

  • Housekeeping
  • Laundry Service
  • Activity Director
  • Beautician/Barber
  • Chapel/Religious Services
  • Clubhouse/Meeting Rooms
  • Computer/Internet Access
  • Designated Family Visiting Area
  • Fitness Trainer
  • Garden
  • Guest Dining
  • Laundry Room(s)
  • Library
  • Maintenance Director
  • Billiards/Pool Room
  • Sauna/Whirlpool
  • Storage
  • TV/Media Room
  • Fitness Center/Gym
  • Dining Options

  • Lunch
  • Breakfast
  • Dinner
  • Snack
  • Restaurant Style
  • Room Service as Needed
  • Ethnic Meals
  • Kosher Meals
  • Low Sugar
  • Vegetarian
  • Low Sodium
  • Security

  • Fire Sprinkler System
  • 24 Hour Up and Awake Staff
  • 24 Hour Controlled Access
  • Controlled-Access Garage
  • Door Alarms (for exit seekers)
  • Emergency In-Room Call System
  • Personal Assistance

  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • Behavioral Support

  • Hits, Kicks, or Acts Physically Aggressive
  • Yells, Curses, or Acts Verbally Aggressive
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Paces or Rummages Habitually
  • Seeks exit or Tries to Leave
  • Wanders
  • Needs Prompting for Their Personal Care
  • Special Health Conditions

  • Management of an I.V.
  • Colostomy or Urostomy
  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Cancer
  • Depression
  • Developmental Disabilities
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Immune Deficiency
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Severe Brain Injury
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Self-Administered
  • Insulin Injection Staff-Administered
  • On-Site Therapy

  • Audiology
  • Dental Care
  • Eye Care
  • Mental Health Counseling
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • Support Groups for Patients
  • Support Groups for Families or Caregivers
  • Memory Care Services

  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6
  • Dementia Stage 7
  • For more information about Lutheran Village At Wolf Creek call (888) 571-2015 to speak with a local Care Advisor


    Demographic Profile for Holland, OH,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in Holland OH
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    St Luke's Hospital

    5901 Monclova Road
    Maumee OH 43537
    Distance: 4 miles
    Tel: 419-893-5900
    Average Rating: 87%

    University Of Toledo Medical Center

    3000 Arlington Avenue
    Toledo OH 43699
    Distance: 5 miles
    Tel: 419-383-3413
    Average Rating: 94%

    Flower Hospital

    5200 Harroun Road
    Sylvania OH 43560
    Distance: 6 miles
    Tel: 419-824-1444
    Average Rating: 84%

    Mercy St Anne Hospital

    3404 Sylvania Avenue
    Toledo OH 43623
    Distance: 7 miles
    Tel: 419-407-2663
    Average Rating: 88%
    Nearby Drug Stores

    The Kroger Co

    1414 Spring Meadows Dr
    Distance: 0.9 miles
    (419) 865-1654

    The Kroger Co

    850 S Mccord Rd
    Distance: 0.9 miles
    (419) 865-5776

    Sams East Inc

    1300 E Mall Dr
    Distance: 0.9 miles
    (419) 868-1398
    Nearby Churches

    Holland Free Methodist Church

    PO Box 246
    Holland, OH
    Distance: 0.2 miles

    Christian Fellowship of Toledo

    6711 Pilliod Rd
    Holland, OH
    Distance: 1.2 miles

    First Baptist Church

    6520 Pilliod Rd
    Holland, OH
    Distance: 1.2 miles
    Services

  • Assisted Living
  • Senior Community
  • Nursing Home
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
  • Recreational Activities

  • Red Hatters Club
  • Catholic communion service
  • rosary
  • protestant church services
  • bible study
  • devotions
  • hymn sing
  • choir
  • Bingo
  • cards Red Hatters Club