Hanover House

(855) 638-4685

435 Avis Ave Nw, Massillon, OH

Hanover House
Work (855) 638-4685
Address book Address
435 Avis Ave Nw
Massillon, OH
Telephone Phone Number
(855) 638-4685
to speak with a care advisor about this community
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User Reviews Add Review...

09/18/2013 An Interested Visitor Writes:

1 Liked:
  • Location

    06/29/2013 An Family Member of Current/Past Resident Writes: Poorly staffed for nurses and nurse aides. You are LUCKY if you have 1 per hall.
    Food is average at best, the same old snacks day after day, which is good if you like pudding, applesauce and stale graham or saltine crackers.
    Staff was helpfull when they had the time- They were always nice. As a health care provider, I can see when there is more help needed


    03/05/2013 An Current/Past Employee Writes: Great administrator! A lot of changes have been made and you can tell that the focus of the staff is truly all about the quality of care and the comfort of residents. Couldn't ask for a more pleasant place to be on a daily basis.


    01/06/2013 An Family Member of Current/Past Resident Writes: noticed that they do not have enough staff to accomodate the needs of the pt. My mom was a pt. there and I strongly recommend you look elswwhere. They will tell you lies to get you in the door and then you will see for yourself.


    11/21/2012 An OurParents User Writes: Hanover House is a large, for profit, nursing home with 195 beds based in Massillon, OH. At last check, the facility had 159 residents indicating that it is 82% occupied which is about average within the state of Ohio. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Hanover House, was 1 star, which is a lower rating than 78% of nursing homes in Ohio. Important to note that this facility has recently detriorated and has gone from 3 stars to 1 stars.
    We have compared the detailed Medicare data for Hanover House with other senior care providers in Ohio. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 02/09/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here


    08/06/2012 An Family Member of Current/Past Resident Writes: Wow! Can you spell Horrible! My dads cell phone got stolen by his roomate who may I add had some very questionable "friends" that were also patients. TThe staff was very helpfull in recovering it I may add. Very rude patients, made me scared, looked more like a halfway house if you can get past the clouds of smoke to get in the place. The poor staff! The snacks that are provided are the same day after day. Cookies and sugar water or yummy applesauce. Therapy dept. was good. Nurses were good also. Most of the direct care staff did a good job for how little of them that there was. Seemed like when you need something they are always "on there other hall." If you want QT you will not get it here. Too overworked for that. Some of the aides need better training on how to deal with people. Overall the staff was very helpfull.The rooms are small and in need of updates. Bed was old and the mattress smelled of urine on day 1. Laundry never smelled fresh or looked very clean. Food OK. Leaves a lot to be desired.


    Response: Not kept clean Staff not profeesinal and family are not treated as they should be

    07/20/2012 An Family Member of Current/Past Resident Writes: The staff was always very helpfull. As a daily visiter and very involved in the care of mother I noticed that There are only usually 1 aide a hall plus another to go beetween 2. There ia 2 a hall on a good day. Having such a large facility should warrent more aides and nurses.Having a high nurse/pt. ratio with the kind of acuity I have observed is unnerving. Meals average at best. Housekeeping needs a kick in the rear.


    03/12/2012 An Family Member of Current/Past Resident Writes: We visited Grandma several times and observed staff running around like chickens with theie heads cut off.Staffing is obviously an issue. A lot of loud disruptive patients. Nurses and assistants were always nice but always seemed rushed. The nurses have 2 halls of patients so time is limited, thank goodness Grandma was not totally helpless.


    11/02/2011 An Family Member of Current/Past Resident Writes: This nursing home leaves a lot to be desired. Not staffed well at all. Residents have to way hours to be taken to the bathroom or put to bed. The cleaning crew - what joke! there is filth everywhere. These poor patients have to put up with a poor excuse of staff that really doesn't care about them and they are made to feel as though they are a bother.


    08/26/2011 An Family Member of Current/Past Resident Writes: Staffing is an issue. The activities are not age appropriate.


    10/04/2010 An OurParents User Writes: My mother has regressed since arriving.


    09/30/2010 An OurParents User Writes: Understaffed, extremely high acuity of residents.


    Description of Hanover House in Massillon, OH

    Number of Beds : 195

    Hanover House, located in Massillon, Ohio provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Hanover House has received 1 star from Medicare and an average user review rating of 2 stars. Hanover House has a very good hospital, Affinity Medical Center, located nearby, which scored a 84 out of 100 in its most recent Medicare review. The Hanover House's nearest hospital is 2 miles away. The zipcode (44646) in Ohio, where Hanover House is located, has an average safety rating based on recent crime statistics. A more detailed description of the types of care for Hanover House can be found here.

    Hanover House is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Also, Hanover House is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

    Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

    Source: SNAPforSeniors, Inc.



  • Fire Sprinkler System
  • For more information about Hanover House call (855) 638-4685 to speak with a local Care Advisor

    Demographic Profile for Massillon, OH,44646

    Annual Crime
    44646 Avg.
    Violent Crimes 4 4
    Property Crimes 4 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 42%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality 24.9 / 100
    Water Quality 33 / 100
    Superfund Sites 20 / 100
    Physicians per 100k 217.9
    Cost Of Living
    Compared to the National Average
    Overall 18% Below
    Cost of Food 1% Below
    Utilities 12% Above
    Miscellaneous 4% Below
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 5.97%
    Male Population 48.42%
    Female Population 51.58%
    Median Age 40.2 Years
    Average Individual Income
    Average Household Income $46,919
    Population Change
    Religions Breakdown of religious affiliations in Massillon OH
    Percent Religious 49.42%
    Catholic 19.45%
    Other Christian 16.85%
    Methodist 4.56%
    Lutheran 2.95%
    Pentecostal 2.06%
    All Other 3.53%
    Breakdown of ethnicities in Massillon OH
    White  89.6%
    Black  7.4%
    Multiracial  1.2%
    Hispanic/Latino  0.9%
    Asian  0.5%
    Other  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Affinity Medical Center

    875 Eighth Street Ne
    Massillon OH 44646
    Distance: 2 miles
    Tel: 330-837-6863
    Average Rating: 84%

    Aultman Hospital

    2600 Sixth Street Sw
    Canton OH 44710
    Distance: 4 miles
    Tel: 330-452-9911
    Average Rating: 85%

    Mercy Medical Center

    1320 Mercy Drive Nw
    Canton OH 44708
    Distance: 4 miles
    Tel: 330-489-1008
    Average Rating: 85%
    Nearby Drug Stores

    K Mart Corp

    2600 Lincoln Way E
    Distance: 2.6 miles
    (330) 833-1023

    Wal Mart Stores East Lp

    1 Massillon Marketplace Dr Sw
    Distance: 2.6 miles
    (330) 834-0552

    Target Corporation And Subsidiaries

    1980 Lincoln Way E
    Distance: 2.6 miles
    (330) 833-4151
    Nearby Churches

    Trinity United Methodist Chr

    3757 Lincoln Way E
    Massillon, OH
    Distance: 0.6 miles

    New Life Tabernacle

    3542 12th St NW
    Massillon, OH
    Distance: 1.0 miles

    Perry Christian Church

    139 Perry Dr NW
    Canton, OH
    Distance: 1.4 miles

  • Nursing Home
  • Skilled Nursing Facility
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No