Shepherd of the Valley Boardman

(866) 871-8551

7148 West Blvd, YOUNGSTOWN, OH


Services

  • Nursing Home
  • Short Term Care: Rehabilitation, Respite
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Shepherd of the Valley Boardman
Work
7148 WEST BLVD
YOUNGSTOWN
OH
44512
USA
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User Reviews

12/09/2015  -  An OurParents User Writes:

Shepherd of the Valley, Boardman, is well-below average according to State rating level. As a former resident, I was insulted, neglected, and verbally abused by mostly the leadership, and nothing was done about my complaints, nor did Shepherd follow my requested Grievance procedures required by the State. The complaints are too many to mention here, but Shepherd does not own up to be "Good Shepherds" or "Lutheran."

Liked:
  • Food

    Response: Shepherd's primary motivation seems to be about making money. I witnessed a group of staff/administrators grilling a woman, Susan, in a resident lounge while I was there, along with an astonished STNA, over money she owed that she needed to pay that day, or be discharged despite her need for continued care. The woman had the check to give them. This was all discussed openly, not privately or confidentially. They have billed me for a SS check that they reportedly never received in March. I left there in July, and reported numerous grievances to the State Health Dept. For the past 5 or more years, another nursing home then Shepherd were my payees, and I had no access to my SS checks. However, Shepherd persists in billing me for the $ when we know the other nursing home received it.
    It is a matter of harassing me with an ulterior motive, since I cited Shepherd for numerous problems and complaints, including neglect and abuse. If you are a prospective resident or staff, don't go to Shepherd. Both the direct-service staff and residents, are more spiritually healthy than the administrators, including the corporate pastor. For instance, I was told that male residents aren't encouraged to attend group activities because they prefer to be isolated alone! There are so many examples that I can't cover the scope of the problems here.


    01/11/2013  -  An OurParents User Writes:

    Three years ago when another family member was in this facility I was very happy with the care. In the last three years this facility has deteriorated immensely. They are understaffed, leadership is obviously lacking. Most decisions appear to be financially based. The facility is rundown in comparison of what it was three years ago. My relatives room was dirty with no liners in their trash can and dirty tissues under the bed. We had numerous meetings with the staff in regard to the treatment plan with no follow through and little regard of our request. Their own staff publicly admit the the facility has deteriorated recently. There seems to be a lot of attention spent on profit with little on care.


    Response: Shepherd of the Valley-Boardman recently completed an extensive renovation creating all-private rooms and remodeling the therapy gym If you haven't been to Shepherd in Boardman lately, you should drop in for a visit and a tour. Lynn Miller, Corporate Marketing Director, Shepherd of the Valley lmiller@shepherdofthevalley.com


    11/21/2012  -  An OurParents User Writes:

    Shepherd of the Valley-boardman is an average sized, not for profit, nursing home with 109 beds based in Youngstown, OH. At last check, the facility had 73 residents indicating that it is 67% occupied which is less than average within the state of Ohio. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Shepherd Of The Valley Boardman, was 3 stars, which is a better rating than 63% of nursing homes in Ohio.
    We have compared the detailed Medicare data for Shepherd Of The Valley Boardman with other senior care providers in Ohio. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 07/27/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here



    10/23/2010  -  An Family Member of Current/Past Resident Writes:

    The facility was clean--never smelled of urine or feces in rooms, hallways. Had a variety of activities that were nice for patients. Nursing staff/aides were friendly but not as attentive as needed. Found it necessary to contact ombudsman for advocacy and guidance--especially regarding therapies (or rather, LACK of appropriate therapy) and accomodations necessary for patient to request help.




    Description of Shepherd of the Valley Boardman in YOUNGSTOWN, OH

    Number of Beds : 109

    Shepherd of the Valley Boardman concentrates on giving the best rehab care and support to seniors in Boardman, OH. Reside at Shepherd of the Valley Boardman and enjoy a relaxing lifestyle, where residents can enjoy conversation and meet new friends. With a full range of rehab services, and with a warm, friendly staff, seniors feel right at home. Find the ideal services and amenities you need to live comfortably at Shepherd of the Valley Boardman.

    Source: OurParents.com

    Security
    • Fire Sprinkler System

    Demographic Profile for YOUNGSTOWN, OH, 44512

    People

    Male Population
    47.00%
    Female Population
    53.00%
    Median Age
    44.7 Years
    Average Household Income
    $46,536

    Cost Of Living
    Compared to the National Average

    Overall
    19% Below
    Cost of Food
    9% Below
    Utilities
    33% Above
    Miscellaneous
    5% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    30.2 / 100
    Water Quality
    33 / 100
    Superfund Sites
    83 / 100
    Physicians per 100k
    256

    Annual Crime

    Violent Crimes
    4
    Property Crimes
    4