Sienna Extended Care & Rehab

(866) 321-8202

9221 Harmony Drive, Midwest City, OK

Sienna Extended Care & Rehab
Work
9221 HARMONY DRIVE
MIDWEST CITY
OK
00000
USA
Work (866) 321-8202
Address book Address
9221 Harmony Drive
Midwest City, OK
Telephone Phone Number
(866) 321-8202
to speak with a care advisor about this community
Share This Care Provider:

Are You the Community Manager?
If you are associated with SIENNA EXTENDED CARE & REHAB , click the Claim Listing button to contact a representative about a free listing with our referral program.
  • Nationwide Network of Care Advisors
  • Work with 25,000 families each month
  • Market your community with Photos, Videos, FAQ
Claim Listing
 


User Reviews Add Review...

02/06/2014 An Interested Visitor Writes: A RECENT RESIDENT
BEWARE PEOPLE
: PUTTING YOUR LOVED ONES IN THIS FACILITY IS A VERY CRUEL JOKE, A FREAKING NIGHTMARE. MYSELF PERSONALLY I WOULD NOT SEND MY DOG TO THIS PLACE. IT IS RUN FOR PROFIT AND THAT IS THE BOTTOM LINE AND THEY MAKE BIG PROFITS AT THE EXPENSE OF OTHERS, AND TAKE ANY SHORT CUTS TO MAKE THOSE PROFITS. MEDICARE AND MEDICAID NEED TO SERIOUSLY TAKE AN IN-DEPT LOOK INTO THIS FACILITY, ALONG WITH SEVERAL GOVERNMENT AGENCIES AND THE BOARD OF HEALTH. THEY HAVE SOME BIG SURPRISES COMING THERE WAY! IF YOU LOVE YOUR LOVED ONES STAY AWAY FROM THIS FACILITY!!!!!

1

02/06/2014 An Interested Visitor Writes: The Montgomery family is honored to be an Oklahoma based healthcare provider offering dignified living to the communities we have served for over twenty-two years. Selecting an appropriate extended care facility to meet the individual needs of your loved one can be one of the most challenging decisions that a family is ever asked to make. Because our staff is aware of the difficulty you face when making this decision, we will assist you every step of the way. WHAT A JOKE, IF I WAS OF THE MONTGOMERY FAMILY I WOULD BE ASHAMED TO LET MY NAME BE ASSOCIATED WITH THIS FACILITY !!!!!!!!!!!!!

1

12/04/2013 An Interested Visitor Writes: Please don't be fooled by the departure of the DON. Sheriff the administrator is the major downfall of that facility. The cut backs in staff and lack of supplies are under his direction. He would rather work short than pay overtime if someone is willing to stay and work. The residents and staff suffer in order that he may receive his quarterly bonus. The new DON is as dumb as tits on a bore hog. She absolutely has no clue. She is also a very dishonest person. She will lie in order to save her own behind. Kim was rude at times but very very intelligent. Beka is not! If you take the time to read through previous posts you will see how this beautiful facility had declined under Sheriff's guidance.

1

10/15/2013 An Interested Visitor Writes: Things are definitely looking up at Sienna. The departure of the previous DON and the new DON shows exactly what positive nursing is about. The CNAs seem much happier and happier CNAs pass it on to the residents. Several excellent CNAs on each hall now and it shows. Sienna is becoming a show place again with a can-do attitude. The only complaint is that occasionally the halls are short staffed, usually on weekends, and it leaves those on duty frustrated. Better preparation in the event of staff shortage needs to be made; I would hate to see the wonderful CNAs leave because of their frustration.

4 Liked:
  • Amenities
  • Cleanliness
  • Food
  • Staff

    09/01/2013 An Interested Visitor Writes: Kim, since you addressed my comment directly, I will direct mine right back to you. It was not a squint that I saw in your eyes, it was a glare, and it went directly hand-in-hand with the rude, insensitive, comments coming from your mouth. You do not know how to or care to speak with families that have complaints and from what I gather, you do not know how to speak properly to the staff. I do not speak just for myself; there are several families that go to Sienna more than daily, and we do speak amongst ourselves. Our eyes see everything that goes on--not just with our parents, but with all the others who do not have family that can see to their needs. Your post indicates an educated woman and perhaps you are, but you are far from the compassionate, caring individual that this nursing home needs. I spend much more time on the halls than you, and I do know exactly the type of care that is rendered. You have some charge nurses that are absolute jewels; in fact most of the current nurses are great. But the day-to-day clothing, bathing, feeding, etc. is left to some of the worst CNAs I have ever experienced in my life. Again, you have some great compassionate, caring CNAs, but more and more, Sienna is hiring kids who don't have an education and don't have compassion or common sense. Your words of defense sound really great on paper but they couldn't be further from the truth. Their actions or rather lack of action are a direct reflection of your management. Read ALL the posts below and count the stars that Sienna has earned. They tell the truth.

    1 Liked:
  • Activities
  • Cleanliness
  • Decor
  • Location

    Response: My goodness. Let me say as a current family member I do not have this view of Kim. She has helped us in many ways. It sounds as if you have a personal dislike for her. What time is wasted on this saddens me. I have had my mom in other places where people truly don't care. That is not the case here as far as I know. Instead of using this as a negative why don't you volunteer and get to know the people first. you might be surprised. you saidd your mother was happy. Isn't that what counts? I know that I am personally speaking that I hope that I am not ever associated as a family member with you. I don't have the same views. I like the workers. They do alot. Shame on you for tearing down what you could be building up.

    Response: Thank goodness that a family member actually see the hard work and dedication that the staff shows to their Extended families which is there residents a thank you goes a long ways and to know are families are appreciative in What we do again thanks

    Response: I am at the nursing home every day and offer thanks many times when it is due; I am certainly not above taking care of my own mother when I am there. It was personal with Kim because she was so extremely difficult. I'm glad she's gone and wish it had happened sooner. My mother is happy at Sienna because her family is there every day. I see much more dedication and happy CNAs in the past month than I ever saw before. My only complaint now is that the facility is short staffed with CNAs on weekends way too often. Better contingency plans need to be made so Sienna doesn't lose the outstanding existing staff because of frustration. I'm glad that you are not a family member of mine, either.

    08/30/2013 An Family Member of Current/Past Resident Writes: There is no reason for Sienna to be in this horrible shape...it is beautiful and it is clean. But the looks are deceiving. I cannot comprehend how Raji continually ignores the substandard care provided by most of the CNAs (there are some wonderful exceptions, but unfortunately they are few). Kim, as DON, is absolutely the worst. This woman tries to intimidate patients' families! She is the first step when you have a complaint and she tries to shut it down with her staring hateful eyes and accusatory manner. She needs to be removed. Compassion and manageriel skills would be a good start for a new hire. The charge nurses--a few really exceptional, but again, they are few and the "lazy, sit on their butt and don't do anything" nurses seem to be the case. The CNAs are, for the most part, uneducated and low paid, and Sienna doesn't seem to be too picky when hiring them. There is no continuous training and they are required to attend, unpaid, staff meetings. Many of them run around the halls using their cell phones, ignoring the buzzing room lights from patients needing assistance. I'm there many times a day and I can tell you, the "need assistance" lights stay on way too long. CMAs - this situation scares me. I catch errors in my mother's medication on an almost daily basis. Thank God her medication is not "life sustaining". Raji, ask the families. We can tell you who your "problem children" are. Many of us are there several times a day and we talk amongst ourselves. We know because we are there paying attention unlike your DON. My mother loves Sienna, but I can't recommend it.

    1

    Response: My sincere apologies to your complaint. I have been a nurse for close to 30 years and have always prided myself on good care given to my patients of all ages and backgrounds. My sincere apology to anyone who has ever felt that I have intimidated them in any way or treated them with an "accusatory manner" When a person comes to me with a complaint or issue it is my job to ask questions of everyone. It is not that I do not believe what you ae telling me but I need all the facts to make an informed decision on what is best needed at the time. As far as my "hateful eyes" I do apologize because if you have ever taken the time to get to know even a little part of me you would know that I have a medical condition and my eyesight is failing so I do squint alot to be able to see the best that I can. I guess the day I meet with the Lord he and I will sit down and discuss why I was blessed with this upon birth. It hurts me tremendously that you think our staff is "uneducated and lazy" They work hard every day to do what you were either unable or unwilling to do. They are to be commended for putting your loved ones first before their own in order to make their lives and current situations as bearable as possible. Technology has been a big progression in our building and in our professions. As far as cell phone use our nurses and medication aides now text our physicians and pharmacies to make sure that your loved ones are taken care of. This seems to be the road we are traveling these days. I will say on the other hand that I admit that we have some workers that do use their cell phones for personal use and we do frown upon that. We encourage them to use them on their own time. It has also come to me as a surprise that someone has daily medication errors and we are not aware of them. I welcome and encourage you to let me know what is going on so I can investigate the matter. I would not ever want anything to happen to someone that could have been avoided. Hopefully it may just be some education to all involved. I may offend you further and at this time please let me again apologize for your reaction to what I am about to say. We do not stock shelves at Walmart, we take care of people. People who for the most part have worked their whole lives and given to others and deserve the best care possible. We deal in healthcare on a daily basis in a hundred different scenarios. It is not black and white. We not only give compassionate care to the patients but to their families. I understand the emotions and guilt that anyone of them may have. It is very difficult to turn over the care of a loved one to people you don't know. My suggestion is that you, in addition to turning to this website, is use your passion to write your local congress and senate to have laws and requirements be put into place to have more educational opportunities given to those who you have judged as lazy and undeserving. Again my sincere apologies for any inconvenience disrespect that you feel that I personally have ever given you or any of the "other families". I am just happy in knowing that your mother loves it here. That makes it all worth it to me. Have a blessed day. Kim Peavler RN

    06/30/2013 An Family Member of Current/Past Resident Writes: The only reason there is one star is because I could not continue unless I put something.. This place is terrible, and I can say with confidence that if there is a good review on here at all, it was written by either an employee, or someone who has never come to visit their 'loved' one. They would not bathe my grandma who needed her incision (which was seeping fluid) cleaned often. The just kept telling her that she was not added to the schedule. There was an instance where she was unable to eat lunch because she got sick, but when she got her appetite back, she was told that they would bring her something which never happened. It took me going out in the hall and telling the first person I saw to get her something. It was almost 5pm by this time and she had eaten nothing since breakfast. She is also diabetic and needs to eat by a certain time and her dinner wasn't brought until 6:30. So hd I not gone to visit and stopped someone in the hall she would have gone almost 12 hours with no food! A man brought her some medication and when she asked what it was, the man became flustered and said, "I dont know, I can't remember everything". Some of the staff members would hide in my grandmas roommates room because she would sleep all day and wouldn't realize anyone was in there. My sister had to come up to bathe and dress my grandmas incision because the staff would come up with reasons not to do it. The place smelled strongly of feces as well, but if they don't bathe their patience there is no wonder. They never once got her out of her bed, and although she didn't feel confident walking alone, she had to walk by herself to the bathroom. Beware people, if you choose this facility for your loved one, you are risking them never coming out. I am thankful I got my grandma out of there before that became her fate!

    1

    Response: Also, when my sister talked to the house supervisor about all of this, she tried to blame it on my grandma! Saying that she was trying to make the facility look bad and that my grandma was trying to use the sympathy card. She told my sister that my grandma declined the bath offer and asked for wipes instead and only washed her underarms...the wipes were never even opened so that was just a flat out lie.

    06/28/2013 An Family Member of Current/Past Resident Writes: Go somewhere else!

    2

    05/20/2013 An Current/Past Resident Writes: this place looks nice but has horrible care, my son was there one day, he was not ambulatory, 2 nurses could not figure out how to get him on the besdpan,because he had a sore bottom, he cant walk, so they set him on the side of the bed, and let the room, they just left him there to deficate on the bed, and he fell off, he is now in another hospital, also they could not find a bed pan, he had to wait an hour while they looked for one, the nurses and staff are rude, one could not even speak good english, and didnt understand anything he needed, dont be fooled by a smiling administrater, and pretty surroundings, this place needs a major overhaul.

    1

    02/22/2013 An Family Member of Current/Past Resident Writes: Oh my gosh: Wish I had throughly research and read this site as well as google reviews of this facility, prior to agreeing to placement. They refused to follow specific diet orders prescribed by the physician; Staff turnover is high - which is a reflection of the leadership. Complaining about issues results to the Administrator or Director of Nursing, or the nursing staff, results in retaliation against your love one, who is the most vunerable. Do not place your love one at this facilty. Overall the facility is clean, but they do not change the patients linen..................

    1

    01/27/2013 An Family Member of Current/Past Resident Writes: My father is a diabetic and he was in Sienna for a short time. Thank goodness we got him out in time or he might have died. He has slight dementia and cannot always understand what food is okay and not okay to eat. He is allowed to order and eat anything he wants from the menu. I asked if there was a diabetic menu and there isn't. No wonder his blood sugar was always high. I bit ridiculous considering the clientele they are taking care of.

    1

    01/25/2013 An Family Member of Current/Past Resident Writes: Unfortunately the previous reviews are correct. There are only a few employess that are dedicate to ensuring that the residents are receiving quality care. No this isn't a easy job and working long-term care can be exhausting. I once asked a young lady would she want someone talking to her parents the way I overheard her speaking to my dad?
    A majority of the patient care techs are young minority females. They appear to hate their jobs and unhappy with this career field. This negativity results in substandard patient care. Often they intimidate the residents mentally; by ignoring a call light or take forever to respond and upon responding have an attitude from hell and continue to ignore the resident. I'm tired of hearing what the other shift should have done and didn't do - Just do it it! It goes along with the job description of "Nursing Assistant/Tech - regardless of your shift. Their negative attitudes, lack of pride in their work all affects the quality of patient care. Residents aren't encourage to eat or drink. Daily hygiene services don't exist and you depend on assistance you can go days without having your teeth brushed. The Aides choose if and when to respond to the residents requests for assistance. No procedures is in place for monitoring the quality of care the aides provide. Most of the time depending on the shift the Aides don't respond at all- unless they are aware that the patient has a visitor.
    I am not a licensed or certified medical professional. But, I would expect a facilty staff person to note changes in skin conditions (development of pressure sores), soil diapers, dirty linen, and the declined of the resident overall general health to be recognized and documented by all personal; if they are truly professional and competent in their area. The Director of Nursing, is a piece of work...She's always on the defense, harsh and has a "superior", I am right attitude. The owner walks around complaining about the physical appearance of the interior of the building. Which implies he's clueless and needs to be concerned about about the quality of care provided for the residents.
    We have relocated...Our current facilty isn't the newest , but so far the staff is professional and responsive to the residents needs.

    1

    12/14/2012 An Family Member of Current/Past Resident Writes: Our first 5 months at Sienna were AMAZING! They treated our mother like they would want their mother to be treated, lots of dignity, individual attention, great food, engaging activities, daily baths and the list goes on and on! But as soon as they got their licence, this all ended! The first administrator was let go and Sienna lost the MISSION that sold us on Sienna! We found our mother in soiled linens and diapers every time we came! Found her over and under medicated many times. The only time she was well cared for was when they knew I was coming or when hospice was there with her. We rang the buzzer several times and waited for 20 to 30 minutes. They would sometimes come in see that it was not an "emergency" turn the buzzer off and go away for a long time. They knew that we would take care of her needs and they would let me. They did not keep our hospice nurse informed of her condition, in fact just the opposite. We had to hire extra care for her as moving her would have been too traumatic. Sienna new this and took full advantage of our extra help! We even provided her diapers and wipes. One afternoon we came in and she did not have diapers on, their excuse was that they were letting all the patients air out for bed sore purposes.

    2

    11/21/2012 An OurParents User Writes: SIENNA EXTENDED CARE & REHAB is an average sized, for profit, nursing home with 100 beds based in Midwest City, OK. At last check, the facility had 86 residents indicating that it is 86% occupied which is more than average within the state of Oklahoma. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Sienna Extended Care & Rehab, was 1 star, which is a lower rating than 78% of nursing homes in Oklahoma. Important to note that this facility has recently improved and has gone from 0 stars to 1 stars.
    We have compared the detailed Medicare data for Sienna Extended Care & Rehab with other senior care providers in Oklahoma. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 02/15/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    1

    10/23/2012 An Interested Visitor Writes: I have been looking at reviews on the Sienna Extended Care & Rehab center. I am concerned that a majority of the patients are not getting baths from Friday mornings thru Sunday mornings. Many of the weekend staff wait for the "next" shift to come back to facilitate baths. Also some patients are left unattended and tend to wander when staff are on “smoking” breaks. I also would like to see that all employees are drug tested including administrators. The administration also displays racial bias in employing and/or dismissing employees. My mother passed away this last July in a facility in northwest Oklahoma. I want only the best for elderly people; especially those who are unable to communicate their wants or needs.

    1

    Response: I too have a love one that is a resident at this facilty. I have continually expressed my concern regarding the fact that they don't bath the patients and often times sitting in soiled diapers and /or dirty linen.

    10/05/2012 An Family Member of Current/Past Resident Writes: If your parent needs rehab and then expects to go back home, don't take them to Sienna. They will do all they can to keep them there and when they've used up all your parent's rehab money then they will tell you it isn't safe for them to go home and that you need to put them over on the Long Term Care side. And they won't be gentle about it. Thank God I knew my parent's rights. She would have died in Sienna if they had their way, I got her out just in time.

    1

    10/05/2012 An Family Member of Current/Past Resident Writes: If your parent needs rehab and then expects to go back home, don't take them to Sienna. They will do all they can to keep them there and when they've used up all your parent's rehab money then they will tell you it isn't safe for them to go home and that you need to put them over on the Long Term Care side. And they won't be gentle about it. Thank God I knew my parent's rights. She would have died in Sienna if they had their way, I got her out just in time.

    1

    09/15/2012 An Current/Past Employee Writes: As an employee of Sienna,I can say the building inside and out are very beautiful. The staff in and of itself are very caring and helpful. The ugliness comes from the administrator and others on the administative staff. Seeing how the facility offers no benefits,paid holidays-only if you work that day,and one week paid vacation after one year of employment it is hard to want to work there and give your all.Recently they decided not to pay employees when they have to come in on their day off for an hour meeting they have to attend in order to get paid.Given that there are people who work there just for a paycheck. Unfortunately it's hard to want to give your all to a place that doesn't respect you as an employee.As far as the administrator is concerned you are there to work and do what you're told..no questions asked.If you attempt to give you're opinion I suggest you have another job lined up. All of these things can be verified. Next time you are at Sienna ask them what benefits are offered.Oh yeah,I forgot Aflac.

    2

    03/08/2012 An Family Member of Current/Past Resident Writes: As long as my mother was able to basically take care of herself, everything was okay. When her health deteriorated to the point where she needed help because she could no longer walk and lost use of her hands, things went downhill very quickly. Some days when I show up after work, she hasn't been out of the bed all day and has had no food or water. I was told if she doesn't want to eat or drink, they can't make her. She has dementia. She was dehydrated so badly one day when I got there that her lips were so dry they were stuck together. She drank 3 glasses of water and her body temperature cooled. I think they don't help her because they just don't want to. When we turn on her light for help, sometimes in in excess of an hour before anyone comes. There is a lot of turnover in the employees and weekends are plain scary! There is a new administrator and we have visited with him. He promises to get things done, but we are going to have to keep close watch.

    2

    Response: I see things have not changed in the year and a half since my last check! Thankfully my mother is now at peace and free from the problems associated with her stay at Sienna; however in my career as a healthcare provider at a major OKC hospital, I occasionally come across a family considering Sienna for their loved ones. I never come right out and tell them not to go there, but I do advise them to look closely at these reviews as well as the many others available online. And when I come across a family who has already experienced Sienna, I am frequently dismayed to hear their experiences were so similar to ours from so long ago. God Bless our parents and please protect them.

    Response: The information you submitted is still in occurance. The level of administration and many employees are far below level of even adequate caregivers.

    03/24/2011 An Family Member of Current/Past Resident Writes: My aunt loves the facility, loves the employees and is living a much happier life.

    5

    01/31/2011 An Interested Visitor Writes: Nice facility, very respectful employees, knowledgable nurses. This facility is way better than all the others that I have visited in the area. I give it 5 stars and recommend it to my family and others.

    5

    11/23/2010 An Family Member of Current/Past Resident Writes: It's a wonderful place.

    4

    09/19/2010 An OurParents User Writes: I was very pleased with my parent's stay here, everyone was very attentive and supportive. My dad was apprehensive going to a nursing home but the staff made him feel at ease the moment he came through the doors. I was very pleased and couldn't have asked for a better experience.

    5

    08/17/2010 An OurParents User Writes: The employees of this facility are very caring and devoted. I am there with my loved one everyday and I watch them hustle back and forth taking care of those residents, most do not take breaks at all. A person can only be in one place at a time, folks! HEARING stories and SEEING the facts are completely different, and is called GOSSIP! How immature and low can people be by posting such slander about people who really do care about your loved ones? If you people do not think they are getting the care they need then TAKE THEM OUT AND TAKE CARE OF THEM YOURSELVES!! This is not one-employee-per-resident care. I have experienced other nursing homes and the employees at Sienna go far and beyond than they are supposed to.
    I also want to note that I am shocked to see so many residents and their families who have medicare/medicaid (WELFARE) act so snobby. You people act like this place is the Hilton or the spa. ITS A NURSING HOME, FOLKS! Be glad you don't smell urine when you walk in the door!
    As for the person who wrote a comment about his mother having a stroke from a result of high blood sugar, because the staff didn't give her "incillin", you are obviously uneducated and have no idea what you are talking about. The proper spelling is INSULIN. Last time I checked one cannot have a stroke from high blood sugar. Good luck finding a lawyer who does not laugh at you while booting you out the door! Strokes are caused from blocked arteries in the carotid, usually from plaque or CHOLESTEROL. Why is she getting insulin anyway? Did she spend her whole life eating unhealthy and sedentary, because that is the cause of TYPE II DIABETES, from obesity and NOT exercising - poor lifestyle! So, stop blaming others for her choices in life.
    In conclusion, those who are slandering this facility, are classless trash. Why don't you visit your loved ones more often than once or twice a month? Maybe then you will see the facts!

    5

    Response: For an example of "classless trash", just read this review again.

    Response: By the way, the Oklahoma Healthcare Authority gives Sienna a ONE STAR rating..the lowest possible....check it out!

    Response: I had no problem finding a lawyer to represent my mom.. A nursing home auditor review my mom's file and indicated Sienna was at fault and ignored the signs until it was to late. BTW, my mom's weight was around 120 pounds and she had diabetes as a child too. Her condition was discussed and documented with the Charge Nurse and other staff members at Sienna. Sienna tried to blame the hospital for their mistake. We will let the courts decide on this one.

    Response: Obviously written by staff

    Response: This is October 2012 and the situation at this facility has not improved for patients or staff.

    Response: Unbelievable

    Response: Let me just add to the person who wrote this post that I wrote a long letter to the administrator, and in her response to my email, she literally wrote 'night @#$%' instead of 'night shift'. I proofread my letters which is more than I can say for the administrator for this facility. This place is terrible, and I can say with confidence that if there is a good review on here at all, it was written by either an employee, or someone who has never come to visit their 'loved' one. They would not bathe my grandma who needed her incision (which was seeping fluid) cleaned often. The just kept telling her that she was not added to the schedule. There was an instance where she was unable to eat lunch because she got sick, but when she got her appetite back, she was told that they would bring her something which never happened. It took me going out in the hall and telling the first person I saw to get her something. It was almost 5pm by this time and she had eaten nothing since breakfast. She is also diabetic and needs to eat by a certain time and her dinner wasn't brought until 6:30. So hd I not gone to visit and stopped someone in the hall she would have gone almost 12 hours with no food! A man brought her some medication and when she asked what it was, the man became flustered and said, "I dont know, I can't remember everything". Some of the staff members would hide in my grandmas roommates room because she would sleep all day and wouldn't realize anyone was in there. My sister had to come up to bathe and dress my grandmas incision because the staff would come up with reasons not to do it. The place smelled strongly of feces as well, but if they don't bathe their patience there is no wonder. They never once got her out of her bed, and although she didn't feel confident walking alone, she had to walk by herself to the bathroom. Beware people, if you choose this facility for your loved one, you are risking them never coming out. I am thankful I got my grandma out of there before that became her fate!

    08/15/2010 An OurParents User Writes: I have not heard ONE good thing about this home. I have heard many horror stories. Do not place your family in this home. They have to sit and wait for an hour at times to even get a drink set in front of them in the dining room. Residents are left without proper care, stolen from and ignored while the staff talk on their phone and visit each other. Who is supposed to be responsible at that place? Very poor management needs to be replaced ASAP!

    1

    08/15/2010 An OurParents User Writes: I have not heard ONE good thing about this home. I have heard many horror stories. Do not place your family in this home. They have to sit and wait for an hour at times to even get a drink set in front of them in the dining room. Residents are left without proper care, stolen from and ignored while the staff talk on their phone and visit each other. Who is supposed to be responsible at that place? Very poor management needs to be replaced ASAP!

    1

    08/15/2010 An OurParents User Writes: The employees of this facility have no regard for the neighbors of the facility. They are not allowed to smoke on the facility grounds, so they loiter on the neighboring properties. We have asked nicely, without results. I came home today with two of them smoking almost directly under my "No Smoking" and "No Trespassing" signs. These are not people who care. I urge you to read the other reviews.

    1

    08/15/2010 An OurParents User Writes: Their employees spend more time smoking on the property of nearby neighbors than they do taking care of patients! I wouldn't let them take care of my hamster!!!

    1

    Response: The employees have a right to their breaks, and that is when they smoke. When they are gone their are other staff that takes care of their patients. I understand you dont want them smoking in your yard, but let me remind you that you dont own the street too.

    08/07/2010 An OurParents User Writes: Sienna's first year of operation is about to be completed. As I understand it the Oklahoma State Health Dept's nursing home report could soon be made available to the public. Web site is:
    http://www.ok.gov/health/pub/wrapper/nhcompare.html

    1

    08/07/2010 An OurParents User Writes: To the poster of July 27 whose mother had a stroke, you should contact "Oklahoma Foundation for Medical Quality." Their purpose is to investigate and improve the quality of medical care provided by Medicare Approved facilities. Contact Angela Cox at 405-302-3203. We filed a complaint with this organization, and have received feedback that their investigation of Sienna verified some of the issues we reported.

    There is another active feedback site with many comments regarding Sienna: http://local.yahoo.com/info-45024090-sienna-extended-care-rehab-midwest-city
    Check it out.

    Another site with some postings: http://maps.google.com/maps/place?hl=en&rlz=1G1GGLQ_ENUS365&um=1&ie=UTF-8&q=sienna+extended+care+and+rehab&fb=1&gl=us&hq=sienna+extended+care+and+rehab&hnear=Oklahoma+City,+OK&cid=14760701278997778121&dtab=2&ei=n8hdTNCWNIL68AaM0uC5DQ&sa=X&oi=local_result&ct=result&resnum=4&ved=0CCIQqgUwAw

    a long address, but copy and paste, it should work.

    1

    Response: Sorry the 2nd link does not seem to work. Instead, in the GOOGLE search line enter "Sienna Extended Care and Rehab".
    You should see a Google map location for Sienna, and next to it you will see a link that says "3 Reviews"...go there.

    07/27/2010 An OurParents User Writes: My mom was transfered from MWC Hospital to Sienna. I will blame myself for ever doing this. The staff totally ignored my concern for monitoring her incilin. I discussed this with the Nurses before leaving for the day. Nothing was done to follow through with MWC hospital to get the correct incilin and the times to do fingure checks.. Sienna with held incilin and didn't monitor her blood sugar. She had a stroke on the second day since her blood surgar went out of control. She is on Life Support and will be a vegetable for the rest of her life.

    Sienna Administrator (Joe) is trying to cover his own butt by blaming this issue on the hospital. I will be turning this over to an lawyer since this is a clear case of neglect. Also they somehow lost all my mothers belongings. I also am filing a complaint with Medicare since they recently were approved for Medicare.

    I would strongly recommend anyone looking at putting their love one in this facility rethink their plan and don't risk it as I did. No matter how much I voiced my concerns over the two days my mom was there I will never forget this experience and advise others to watch and monitor everything they do.

    1

    Response: Sir, what hall was your mother on?

    Response: Just to update all, this is still happening. Plus all employees need to be drug tested!!!

    05/26/2010 An OurParents User Writes: My wife was employed by Sienna care and rehab in a fairly hi position. They had an administrator that was wonderful. Her name was Julie.

    They ran her off with their bs and now we have a guy named Joe in charge who was frankly the only person that would touch this job.

    The place is constantly understaffed. The nursing director and asst don are clueless mindless heartless people.

    My wife worked diligently went above and beyond for the residents but was run off too.

    This is a blessing because the place is so shoddy ran that her license was in constant jeopardy.

    IF YOU CARE ABOUT YOUR LOVED ONE, DO NOT EVEN CONSIDER SIENNA.

    Please be very very careful. PLEASE BEWARE!!!!

    1

    Response: I must say that things must have changed tremendously since your wife worked there! I have been working there PRN for over 3 months now and have seen nothing but care and concern for residents needs from the patient care staff. I have personally seen Joe stop whatever he is doing and help with a patient concern on several occasions with complete follow through. There is a zero tolerance for anyone who is not caring and concerned so if sometimes it may SEEM understaffed, possibly it is because they have had to terminate someone immediately who did not meet the care criteria. There is no tolerance for cruelty or neglect by the management so changes are made as necessary in all departments. The Admissions Director, Debbie, has been hired since I have been there and I think that if you came and took a tour today, you would find that her dedication to the patients and care is evident upon first impression and is maintained through the entire tour. There is a genuine feeling of family among the coworkers and that carries over to their interaction with the patients. I would highly recommend Sienna for my family or friends. So please, take another look and realize that Administration has changed and so has personnel. If you have concerns, Joe is there to help. Please address those concerns with him.

    Response: The negative review for Sienna by the man whose wife worked at Sienna just happens to be the brother of the former administrator, and his wife was the former administrators sister in law. There is a reason that most companies require a policy preventing nepotism. Sienna has made this a strict policy, going forward. My suggestion to anyone needing nursing home care. Please visit the facility for yourself. Don't take the word of persons who do not really know what quality care is. Come see, visit, talk with families and make your own decision. If you visit us you will not be disappointed........

    Response: The 2 replies above obviously were written by Sienna staff.

    04/17/2010 An OurParents User Writes: My Mother was in Sienna for over two weeks-in that time she was seen once by Dr. Q (most of the staff had never seen him!) I left messages for him to call me because I had never seen or talked to him and he did not call back. With the exception of Jennifer, Gladys Morris and Tiffany, the staff really couldn't be bothered--lots of them but they always appeared busy but NOT answering the buzzer! One woman fell and outside help was not called for X-ray, CatScan (apparently she hit her head)--she was being taken out by ambulance (two days later) when we left this morning. The sheets were changed once and Mother was bathed twice in the over two week period. Beautiful facility, but really needs work with the staff and particularly the food!!!

    2

    03/31/2010 An OurParents User Writes: This is a beautiful place! Steep roof lines dotted with cupolas, open spacious hallways and sitting areas with great decor, fireplaces, large screen LCD televisions on the walls and in the rooms...wonderful....BUT...the money wasted on ambience would have been better spent on providing adequate staff.
    The facility has inexperienced caregivers, and a management which does not care and is very difficult to reach by phone. They are always understaffed; on Sunday Feb 28th there was 1 nurse covering the entire facility.
    Give them a call (405-869-0700) and see how long it takes the receptionist to answer, and then ask to speak to the administrator or director of nursing and see how many rings you hear before the answering machine picks up, and then wait to see if they ever return your call.
    They imply they have a "skilled" wing; however they are not certified to operate as a Skilled Nursing Facility in Oklahoma (check with Oklahoma State Long-Term Ombudsman Office at 405-521-6734)
    Check with OK State Health Department as to how many investigations are currently underway (call 405-271-9444), as they have not been open long enough to be listed on Nursing Home Ratings at www.medicare.gov.
    MY ADVICE: STAY AWAY.

    1

    03/25/2010 An OurParents User Writes: The facility is new, beautiful and smells good. There are wide halls and several sitting areas. There is a large dining room, a feeders dining room and a dining room that families can reserve for private dinners, parties, etc. Each hall has a shower room and a whirlpool bath room. Each room has a flat screen TV mounted on the wall, an armoire and a nightstand. Sound good? Looks can be deceiving! There isn't enough staff, call lights aren't answered in a timely manner (if at all) and management is weak. SOME of the aids are wonderful, however, there aren't enough of them. Families aren't allowed to post notices of fall risks for their loved one. Several patients have fallen multiple times.
    What has to happen to a resident before changes are made??? I would tell you "beware" and also talk to family members before placing your loved one in this facility, at this time. A beautiful facility isn't all that is needed. Also, it may take hours! for someone to return your call. They have a bad habit of not answering the phone in the first place after a few rings. Where is the help at the front desk??

    1

    Description of Sienna Extended Care & Rehab in Midwest City, OK

    Number of Beds : 100

    Sienna Extended Care & Rehab, located in Midwest City, Oklahoma provides the following services: Nursing Home and Short Term Care. It accepts the following payment methods: Medicare and Medicaid. Sienna Extended Care & Rehab has received 2 stars from Medicare and an average user review rating of 2 stars. Sienna Extended Care & Rehab has a very good hospital, Midwest Regional Medical Center, located nearby, which scored a 85 out of 100 in its most recent Medicare review. The Sienna Extended Care & Rehab's nearest hospital is 2 miles away. The zipcode (00000) in Oklahoma, where Sienna Extended Care & Rehab is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Sienna Extended Care & Rehab can be found here.

    SIENNA EXTENDED CARE & REHAB is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Amenities

    For more information about Sienna Extended Care & Rehab call (866) 321-8202 to speak with a local Care Advisor


    Demographic Profile for Midwest City, OK,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in Midwest City OK
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Midwest Regional Medical Center

    2825 Parklawn Drive
    Midwest City OK 73110
    Distance: 2 miles
    Tel: 405-610-4411
    Average Rating: 85%

    O U Medical Center

    1200 Everett Drive
    Oklahoma City OK 73117
    Distance: 8 miles
    Tel: 405-271-5151
    Average Rating: 96%

    Oklahoma City Va Medical Center

    921 Ne 13 Th Street
    Oklahoma City OK 73104
    Distance: 8 miles
    Tel: 405-270-0501
    Average Rating: 94%

    Surgical Hospital Of Oklahoma

    100 Southeast 59 Th Street
    Oklahoma City OK 73129
    Distance: 9 miles
    Tel: 405-634-9300
    Average Rating: 94%
    Nearby Drug Stores

    Albertsons Llc

    7520 E Reno Ave
    Distance: 2.0 miles
    (405) 733-1693

    Sams East Inc

    6521 Se 29 Th St
    Distance: 2.0 miles
    (405) 737-7457

    Target Corporation And Subsidiaries

    7305 Se 29 Th St
    Distance: 2.0 miles
    (405) 455-4001
    Nearby Churches

    Jehovah's Witnesses Kingdom

    9110 Harmony Dr
    Oklahoma City, OK
    Distance: 0.2 miles
    (405) 733-2444

    Midwest City Church Of God

    9225 SE 15th St
    Oklahoma City, OK
    Distance: 0.3 miles
    (405) 737-1381

    Harvest Life School

    9125 SE 15th St
    Midwest City, OK
    Distance: 0.3 miles
    http://www.harvestlife.us
    (405) 455-3805
    Services

  • Nursing Home
  • Short Term Care
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No