Chantele's Loving Touch Memory Care

(866) 653-9337

1128 W. Central , SUTHERLIN, OR


Services

  • Assisted Living
  • Micro-Community: Residential Care Facility

Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Chantele's Loving Touch Memory Care
Work
1128 W. Central
SUTHERLIN
OR
97479
USA
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User Reviews

07/09/2014  -  An OurParents User Writes:

I was astounded by the comment of 1/08/2014 concerning Lori. She along with every
staff member that I know are the greatest, most professional, caring, and yes loving group that I have ever been privileged to know. My husband was a patient from 5/20/2013 until the day he left this planet on 5/18/2014. He was always, as was I, treated with love and caring from all the staff at Chantele's.

Liked:
  • Activities
  • Amenities
  • Care
  • Cleanliness

    Response: this place abuses elder people,overcharges for no servies rendered . Should be closed down,the worst


    01/08/2014  -  An OurParents User Writes:

    The resident nurse Lori tries to push her little private cell phone business off on visitors. Very unprofessional.

    Liked:
  • Management

    Response: I can't believe a word of this. I have never seen the nurse talk to visitors or resident family members about any such business opportunity. Very odd comment made.

    Response: I find that very hard to believe about Lorie. I know her and she is one of the kindest most caring and giving people I know. She would feel terrible if she thought she offended anyone! She loves and cares for the residents like they are her own grandparents.
    I had my mother in law in this facility and I thought Lorie was wonderful to say the least!

    Response: As does the Owner..


    01/15/2013  -  An OurParents User Writes:

    My father was a recent resident of Chantele's and that is where he died. Before I placed him there, I did quite a search to find a nice, clean, and medically-equipped (knowledgeable) staff. There is a long waiting list for most places geared for those with health and memory issues. Chantele's was able to take my father almost immediately. The facility is quite nice. The staff to residents ratio appears to be adequate. Residents have their own room and each has a window in that room. The houses all have kitchens and laundry rooms. From what I could tell on my visits, the food looked appetizing and nutritious. There are alcoves with couches for families to visit away from the general living room. We could visit any day. All of this ameliorates any qualms about the environment.
    Having said all of that, I do have one concern. Towards the end, my father was on hospice. Hospice is a separate entity from Chantele's, but I assume since EACH is concerned with their shared client, they exchange information. It is my personal opinion and feeling that Chantele's staff need more training on people with Alzheimers in the latter stages. When a person is in the final stages, they cannot swallow pills. My father was in pain, said so, and when I asked them to give him something for the pain, a staff person at Chantele's tried to give him a pill. It dribbled out of my father's mouth. Not being there 24/7 with my father, I had no idea his condition had worsened to this degree. He should have been on either a morphine patch or morphine liquid. At the end, my father was not able to formulate thoughts or words properly. Their medical condition can also change, as was evidenced by his death within 2.5 days from seeing him. If comfort is the goal, and if people with Alzheimer's cannot TELL you properly they're in pain, it is better to err on the side of their ultimate comfort, especially with pain management. So although I do not have a direct criticism for the staff at Chantele's, I would hope that this type of training is included in their care of people with Alzheimer's in the future. When a person is put on Hospice Care, it has ramped up the level of medical care needed, especially when it comes to pain management. My father died, alone, without pain medication, and in his bed. Knowing that makes me ill and is the primary reason Chantele's did not rate 4 or 5 stars.


    Response: 1st I am truly sorry for your loss. I have been advised by my parents that this facility is where they intend to both go as their Alzheimer's progresses, so as I investigate I'm noting that neither residents or family of residents that comment here sign ie Name themselves at the end, which I find Odd. So there is noway for someone to follow up on such claims or disagreements. It (the comments section) has the appearance of a self generated positive fill, your post caught my attention. If you would and feel so enclined please contact me on Facebook pvt msg @ Marc Tuggle Sutherlin Ore USAF


    12/17/2012  -  An OurParents User Writes:

    Amzaing care, wondeful staff, and outstanding management!!! Chantele's is not an assisted living, this is a full assistance care facility with patients who have mild to severe memory care needs...Chantele goes over and beyond what normal care homes provide for their patients...I would recommend this facility to anyone who has a loved one with memory care needs.



    09/28/2012  -  An OurParents User Writes:

    I've worked at several care homes and a nursing home In the past, and this is by far the most loving, home like environment ive come across yet. The facility is immaculate, the food home made, and the staff made of individuals who love their job. The faculty puts the well being of the residents as their top priority. I would be quick to put my own family here, and wouldnt worry a bit.


    Response: I agree 100% with this post!! Chantele's is a wonderful care home :)

    Response: What do you mean by this.


    01/10/2012  -  An OurParents User Writes:

    My family member was not properly cared for. DO NOT recommend taking your family here.


    Response: There is no way that Chantele's facility would not properly care for a patient...I don't believe this review at all!!!! Not possible!!

    Response: My Mother was at Chantele's for 19 months and this hard to believe. I would recommend this facility to anyone.


    02/02/2011  -  An OurParents User Writes:

    I am so happy with the care my mom gets at Chanteles! She is thriving! The best staff, care, food...it's wonderful


    Response: So glad to see someone post the way I feel about this care facility! Chantele's is an absolute God Sent!!!!!


    01/22/2011  -  An OurParents User Writes:

    The facility is nice looking from the outside but once you get to know the admenistraters they are just all about getting paid. They don't care about ther resedents or there staff. I strongly dont recomend this facility.


    Response: Wow! I am quite surprised at this review! I have found the staff to be extremely helpful, friendly, and I sleep very well at night knowing my loved one is in the hands of these amazing people. The administration staff is caring, helpful and kind. I would recommend this to anyone looking for care of their loved one.

    Response: I used to work for chantels. And it is true the administrators only cared about money also I've seen some of the staff be very mean and rude to the resedents.

    Response: I strongly disagree! Obviously this person who is posting doesn't know the administrators very well...To say that they only care about getting paid is ridiculous...it sounds like this person had issues with paying their rent and had to be reminded when the time came...As we all know...It does take money to run a business.

    Response: I have witnessed that same thing girls sitting on the kitchen counter the food is not good one man died in his bed with nothing on but a adult diaper and a mattress on the floor in case he might suddenly roll out of bed when he could hardly breath not a sheet on the poor man not very caring if you ask me



    Description of Chantele's Loving Touch Memory Care in SUTHERLIN, OR

    Number of Beds : 15

    Chantele's Loving Touch Memory Care, located in Sutherlin, Oregon provides the following services: Assisted Living and Micro-Community: Residential Care Facility. Chantele's Loving Touch Memory Care has an average user review rating of 3 stars. Note that there are no hospitals within a 10 miles distance. The zipcode (97479) in Oregon, where Chantele's Loving Touch Memory Care is located, has an average safety rating based on recent crime statistics. A more detailed description of the types of care for Chantele's Loving Touch Memory Care can be found here.

    Chantele's Loving Touch Memory Care is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

    Also, Chantele's Loving Touch Memory Care is a Micro community, which means it is a smaller senior community. It is a Residential Care Facility. Some people prefer it for its smaller less institutional setting.

    Source: SNAPforSeniors, Inc.

    Security
    • 24 Hour Up and Awake Staff

    Demographic Profile for SUTHERLIN, OR, 97479

    People

    Male Population
    48.26%
    Female Population
    51.74%
    Median Age
    43.1 Years
    Average Household Income
    $37,627

    Cost Of Living
    Compared to the National Average

    Overall
    1% Below
    Cost of Food
    5% Above
    Utilities
    12% Below
    Miscellaneous
    10% Above

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    83 / 100
    Water Quality
    60 / 100
    Superfund Sites
    96 / 100
    Physicians per 100k
    184.3

    Annual Crime

    Violent Crimes
    3
    Property Crimes
    4