Briarcliffe Manor

(866) 653-9337

49 Old Pocasset Rd, JOHNSTON, RI


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
Briarcliffe Manor
Work
49 OLD POCASSET RD
JOHNSTON
RI
2919
USA
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User Reviews

06/05/2016  -  An OurParents User Writes:

most awful filthy broken down dump !!!!! My aunt was suppose to be at Briarcliff for two weeks for rehab after open heart surgery. We lived in fear of her getting an infection from dirty bed linens that hung over onto the unwashed dirty floor. The drop ceiling was badly stained from leaks and even the metal frame supporting the drop ceiling was rusty. There was MOLD on the window sill. We did not leave my Aunts side and did everything to get her out of there, we would not even allow her to eat their food because the place was so disgusting, we took every meal to her. I caught a supposed CNA changing the dressing on her wound without GLOVES. The staff lies and all they can say in response to any concern is "We have 5 Stars". I don't know how that could have happened. My aunt arrived in the afternoon of May 30 and we got her home on the morning of June 3rd. I am gratefull to God I do not ever have to walk into that awful place again. And do not be fooled by the adds and the building in the front, that is for wealthy persons who pay their own stay, but the rest of us with insurance end up in the building in the back.



01/04/2016  -  An OurParents User Writes:

This is the worst Nursing Facility on the planet. I know first hand that any good is simply staged by the owner. He would sell his Mothers eyes if it benefited him. Staff work in fear. You would have to work there and you would know how sinister this place is.

Liked:
  • Location

    10/03/2014  -  An OurParents User Writes:

    My mother became a resident of the Gardens in January 2013 and weighed 127 lbs. When she first became a resident there, she was not walking around much, but then was walking constantly with a walker, to the point she got an open wound on her heel. She was being seen at the Wound Care Clinic at Fatima Hospital. During that time, she was put on a supplement drink of 1,200 calories a day. She also was not allowed to walk around until the wound healed. When the wound healed, unknown to my knowledge, she was kept on the supplement drink.

    I started noticing she was gaining weight and thought it was due to being sedentary, but by February of 2014, it was clear she was extremely overweight. At that time, I asked how much she weighed when she first arrived and what she weighed at this point. I was told she was 127 lbs. in January of 2013 and now just over a year later on February 13, 2014, weighed 169 ½ lbs.! A gain of 42 ½ lbs.!!! She also did not gain all that weight in that period. She gained that weight in a matter of about 6 months. My mother was always a short woman who was a size 8 Petite and now was a size 16-18 Petite. I was told to speak to Johnna, the Director of Nursing in the Manor and she told me they do not do anything unless someone brings it to their attention. I told her I wanted the supplement stopped immediately and to put her on a diet. The nutritionist called me and said they would put a plan in place and would weigh her in a month. After a month, she lost only one pound! Even the investigator, who called me questioned why only 1 pound. Then she fell!

    I have been told by the Health Department that the Gardens said that the family was bringing in food and desserts. This is a complete and total lie! The only thing that was given to my mother was a box of candy at Christmas from my daughter and I would occasionally bring her candy. My brother and I both brought in at Christmas nut and fruit platters for the STAFF!!! Not our mother! There is no way my mother gained all that weight from eating candy. She never had enough of it to warrant that. I was told she was not eating all her meals. GIVE ME A BREAK!! My mother liked breakfast, most likely did not always eat the big dinner and maybe had something at supper. And they always gave snacks and desserts, which she liked, and she was still on the 1,200 calorie supplement! I was told by the Health Department that the Gardens said my mother was still on the supplement because some count was low???? Really, I do not believe she still needed that supplement. My mother never ate this much food in her whole life. So, there is no way she was starving --she became obese. Due to her gaining so much weight and putting huge stress on her body and especially her right knee, she could not walk or carry that weight. The result being she fell, broke her left hip on March 11, had major surgery on March 13, and never recovered. She passed away on April 23 at the Holiday in Manville, RI.

    I was told that the Gardens went over my mom’s weight with me every 90 days. NOT TRUE! The only time I ever signed anything was for medicines, hospital trips, etc. If she was weighed every 90 days and this was showing a weight gain that was too much, not one person said a thing to me or my brother or did anything about it! I had the power of attorney for her and this facility knew it. Dr. Stoukides never contacted me about anything to do with my mother. So, since the Gardens is denying any wrong doing and stating false statements, I am deferring to Dr. Stoukides and putting the blame on him and filing a complaint.

    As far as I am concerned, my mother would still be alive today if it were not for the fact that Dr. Stoukides and Briarcliffe Gardens dropped the ball! Not one staff member was paying attention and if Dr. Stoukides did, in fact, look at my mother’s charts, he should have noticed something was clearly wrong.
    .
    One last thing, Briarcliffe told the investigator that my mother was participating in activities. Well, NOT by standing, only sitting. And when she was able to walk, with assistance, she would go on the van for a ride.




    06/27/2014  -  An OurParents User Writes:

    I am a family member of a resident of this facility. I was unsure of the care for my father at first because I live out of state. I did not know my father and he became a ward of the state before I found him again when I was an adult. His state advocate had place him in this facility after he had been in the hospital for a sickness for awhile. After visiting this facility I can honestly say it is great. The last place he was do not keep his nails cut, his hands clean or his hair clean and cut. Briarcliff has clearly been doing all of this and taking care of my father very well and he is very happy there. I have shown up not being expected and they have always been doing a good job. This facility does not just place your loved one at the front desk to keep an eye on them. The facility itself is very clean, with wide corridors decorated nicely and has a lovely sunroom with a waterfall to sit in. They have activities and spend time with them during the day. I spoke to some of the staff before I ever got to visit and they were as helpful as they could be considering I was so far away and could not know much from a distance. After being able to be there and see for myself this facility is taking very good care of my father and they have a very organized facility. Not many belonging are kept in my fathers room but he has room for some things and the room is clean and well kept. I feel comfortable that they are organized enough to keep a good eye on my dad and care for him very we'll. I am generally a person who checks into thing completely and asks so many questions that it can be irritating to most people and the staff here has always accommodated me and answered all my questions. I am a general pain in the but for the most part in life and they have all been very kind to me always. I wish for my father to stay in this facility.

    Liked:
  • Activities
  • Amenities
  • Care
  • Staff

    Response: You are either the owner or one of the staff, the place is a filthy broken down dump !!!!


    05/22/2013  -  An OurParents User Writes:

    Rude staff, phone calls not returned by social worker or director. If they treat family members like this makes you wonder how the patients are treated when we are not there. I have heard some being very impatient and rough with some patients. There is no need for that; these people aren't being difficult because they want to be they really can't help what they are doing. Compassion would go along way.


    Response: Totally, the most rude staff in the world.


    03/20/2013  -  An OurParents User Writes:

    Very poor everything!!!!!!!!!!!!!!!!!!!!!!!
    Wake up people !!!!!!!!!!!!!!!!!!!!!!!
    My mother died because of you !!!!!!!!!!!!!!!!!!!!
    This is an outrage !!!!!!!!!!!!!!!!!!!!!


    Response: I am so sorry for your loss. It's a terrible place. My review is below yours...I feel so bad for the residents there.


    02/23/2013  -  An Interested Visitor Writes:

    It only takes a second once you walk in to realize that this is NOT the place where you want your parents to end up. This is one of the worst places I have looked at so far.


    Response: I have found them to be the rudest, non-responsive, any problem couldn't possibly be their staff but must be the resident having delusions. Well having heard them treat some patients I'm glad I'm not living there or I would be tempted to haul off and belt them one. They are not the "sweet, kind, caring staff they try to portray. Try asking a question they don' want to answer. You can actually see them physically get angry and talk to like you dare to question them or like you are some kind of idiot for believing anything one of their patients might actually say. My Mother seems to have gotten worse there not better; especially since she is there for a specific reason. I haven't seen any improvement except to maybe their wallets.


    11/21/2012  -  An OurParents User Writes:

    Briarcliffe Manor is an average sized, for profit, nursing home with 122 beds based in Johnston, RI. At last check, the facility had 118 residents indicating that it is 97% occupied which is about average within the state of Rhode Island. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Briarcliffe Manor, was 5 stars. Only 23% of nursing homes have 5 stars in Rhode Island. This nursing home has a perfect Medicare score and is an Honor Roll Facility.
    We have compared the detailed Medicare data for Briarcliffe Manor with other senior care providers in Rhode Island. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 12/02/2011.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here


    Response: It doesn't sound like you actually have a loved one staying there but maybe work there as you left off any ratings of staff and their helpfulness. Instead you quoted all the same stuff gathered by very impersonal statisticians. Wonder if you'd send your mother or father there.

    Response: Good question would this person who wrote this glowing report send their loved one there? I'll bet they wouldn't.

    Response: Sorry to say my dad is a resident of Briarcliffe he has been for 2 years I visit my dad almost every day They tell me that it is one of the BEST in RI...OMG if this place is the BEST we are all in trouble I could tell u so many stories i have seen things that are so bad!!! THIS PLACE IS THE WORST !!! That's why im there so much to check on my dad .... its so hard to say this when your dad lives there but its TRUE...5 stars ??? they deserve 1/2 star if there lucky

    Response: briarcliffe is a filthy dirty broken down dump filled with a staff that lies to your face.



    Description of Briarcliffe Manor in JOHNSTON, RI

    Built In 1963 , Number of Beds : 122

    Supplying a range of quality rehab services, Briarcliffe Manor has a senior care solution for you or your loved one. Briarcliffe Manor is a community where you'll experience a comfortable new beginning with a dedicated staff. In this community, residents find a full range of rehab services, as well as a helpful, caring staff. Call today and discover how Briarcliffe Manor is the perfect fit for seniors requiring rehab services.

    Source: OurParents.com

    Amenities

    Parking & Transportation
    • Transportation Provided by Facility
    Languages Spoken
    • English
    • Spanish
    Community Services
    • Activity Director
    • Beautician/Barber
    • Clubhouse/Meeting Rooms
    • Designated Family Visiting Area
    • Garden
    • Guest Dining
    • Housekeeping
    • Laundry Service
    • Maintenance Director
    • TV/Media Room
    Dining Options
    • Lunch
    • Breakfast
    • Dinner
    • Snack
    • Family Style
    • Room Service as Needed
    • Gluten-Free
    • Kosher Meals
    • Low Sugar
    • Vegetarian
    • Low Sodium
    Security
    • 24 Hour Controlled Access
    • Fire Sprinkler System
    Personal Assistance
    • Foot Care
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Behavioral Support
    • Hits, Kicks, or Acts Physically Aggressive
    • Yells, Curses, or Acts Verbally Aggressive
    • Does Not Sleep Through the Night
    • Becomes Disoriented (e.g. Sundown Syndrome)
    • Paces or Rummages Habitually
    • Seeks exit or Tries to Leave
    • Wanders
    • Needs Prompting for Their Personal Care
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Broken Bones
    • Cancer
    • Colostomy or Urostomy
    • Depression
    • Developmental Disabilities
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Immune Deficiency
    • Management of an I.V.
    • Management of a Feeding Tube
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Severe Brain Injury
    • Diabetic Diet
    • Oral Medication
    • Insulin Injection Staff-Administered
    On-Site Therapy
    • Audiology
    • Eye Care
    • Mental Health Counseling
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy