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Brookhaven Manor
(866) 872-7751
2035 Stonebrook Pl
Kingsport, TN
Housing Types:
  • Nursing Home
  • Skilled Nursing Facility

Brookhaven Manor
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User Reviews

05/29/2013 An Current/Past Employee Writes: Its a shame all you hear is the bad stuff.. No nursing home is perfect.. Brookhaven has some really good staff, and a caring/loving DON.. I would take my family there.. I left due to moved.. They are an older building but they are clean and do a good job in nursing..

Response: You have spoken the truth. On sites like this, you have to realize that some are disgruntled employees. ALL nursing homes have their problems. There is a very dedicated staff at Brookhaven that love their residents. There are not any nursing homes that are perfect. You are always going to have families that complain, complain, complain - to those, I say take your loved one elsewhere, and see how different it is.

Response: And you have to realise, some of these "good" replies are from employees scared to lose their easy- going "jobs". The place is not right, starting from the TOP.

11/21/2012 An OurParents User Writes: Brookhaven Manor is a large, for profit, nursing home with 180 beds based in Kingsport, TN. At last check, the facility had 161 residents indicating that it is 89% occupied which is about average within the state of Tennessee. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Brookhaven Manor, was 1 star, which is a lower rating than 79% of nursing homes in Tennessee. Important to note that this facility has recently detriorated and has gone from 2 stars to 1 stars.
We have compared the detailed Medicare data for Brookhaven Manor with other senior care providers in Tennessee. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 11/09/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

11/08/2012 An Family Member of Current/Past Resident Writes: We placed our 93 year old loved one in Brook heaven there for two weeks her first ne was night there she was not put to bed until 12:00 midnight and she has cancer all over her body .They are a sad lot do not that any of your loved ones there.

10/14/2012 An Current/Past Employee Writes: I rated them as low as possible. If there was a zero rating they would deserve that. Drug diversion is rampant there. They allow gross understaffing that leaves residents at risk. They put new staff in a position of caring for residents with ABSOLUTLY NO TRAINING. The Director of Nursing said, "That's how we do it at Brookhaven." It is sad when those who lead a nursing home and are supposed to be caring for people in need, have so little concern for the elderly who are put in their charge.

10/02/2012 An Current/Past Resident Writes: I was a patient in May of 2012 for two weeks for therapy to learn to walk again after having a stroke and being in a coma back in March/ April 2012. I was abused by staff members. The only good treatment came from those teaching me to walk again. Residents were mean and staff members abusive. I was once left in my own bodily waste for 17 hours. I had pressure ulcers on my body from being in hospital. The waste infected my wounds and I was in more pain. I often complained, filed abuse reports, and the abuse worsened. I stood up to them often. Only to have them abuse me more. I am improving and my wounds are fast healing and I can walk again. They lie and get away with abuse. They should be closed down.

09/02/2012 An Family Member of Current/Past Resident Writes: the shittiest place ever do not take your momn there

06/15/2011 An Family Member of Current/Past Resident Writes: While some of the staff are exception, there are others who should not be in the profession. One case of 'abuse' was reported.
They get an A+ for the their physical therapy dept. Outstanding and really the only saving grace for this facility

Response: its a horrible facility and there staff are awful

Description of Brookhaven Manor in Kingsport, TN

Number of Beds : 180

Brookhaven Manor, located in Kingsport, Tennessee provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Brookhaven Manor has received 1 star from Medicare and an average user review rating of 1 star. Brookhaven Manor has a very good hospital, Wellmont Holston Valley Medical Center, located nearby, which scored a 83 out of 100 in its most recent Medicare review. The Brookhaven Manor's nearest hospital is 1 miles away. The zipcode (37660) in Tennessee, where Brookhaven Manor is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Brookhaven Manor can be found here.

Brookhaven Manor is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Brookhaven Manor is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.



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    Demographic Profile for Kingsport, TN,37660

    Annual Crime
    37660 Avg.
    Violent Crimes 7 4
    Property Crimes 7 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 37%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality 46.3 / 100
    Water Quality 92 / 100
    Superfund Sites 96 / 100
    Physicians per 100k 353.3
    Cost Of Living
    Compared to the National Average
    Overall 14% Below
    Cost of Food 8% Below
    Utilities 7% Below
    Miscellaneous 6% Below
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 6.32%
    Male Population 47.21%
    Female Population 52.79%
    Median Age 43.4 Years
    Average Individual Income
    Average Household Income $34,117
    Population Change
    Religions Breakdown of religious affiliations in Kingsport TN
    Percent Religious 51.36%
    Baptist 26.66%
    Methodist 9.29%
    Other Christian 6.60%
    Presbyterian 3.83%
    Pentecostal 2.04%
    All Other 2.93%
    Breakdown of ethnicities in Kingsport TN
    White  93.4%
    Black  3.8%
    Hispanic/Latino  0.9%
    Multiracial  0.9%
    Asian  0.6%
    Other  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.