Ben Atchley State Veterans' Home

(866) 872-7751

1 Veterans Way, KNOXVILLE, TN


  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Ben Atchley State Veterans' Home
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User Reviews

05/23/2013  -  An OurParents User Writes:

This home is not a home it is a torture chamber for you loved one. They do not take people to the bathroom when they need to go and at night call lights are on for an hour. There is no one at the desk or on the hallway or in the rooms. Find a better place.

11/21/2012  -  An OurParents User Writes:

Ben Atchley State Veterans' Home is an average sized, for profit, nursing home with 140 beds based in Knoxville, TN. At last check, the facility had 139 residents indicating that it is 99% occupied which is about average within the state of Tennessee. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Ben Atchley State Veterans' Home, was 5 stars. Only 13% of nursing homes have 5 stars in Tennessee. Important to note that this facility has recently improved and has gone from 4 stars to 5 stars.
We have compared the detailed Medicare data for Ben Atchley State Veterans' Home with other senior care providers in Tennessee. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/18/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

Response: This is a Government owned Facility that is the only reason it has a 5 star rating from Medicare also a Government entity. If you had a loved one there an checked on them regularly you would find the conditions are deplorable!

09/08/2012  -  An OurParents User Writes:

This facility does not watch its residents very well. there is no one at the desk or in the hall on night shifts. I recieved copies of medicines given early on and got copies when I left. the iinformation on the early on detail did not match the leaving copies for the same dates!!!

Response: I agree. When my father was a resident there, he was entered for observation after an illness. Then he fell and broke his hip while there. Rather than assist him to the toilet, he was instructed to wet or poop himself and they would change his bed. Totally disgusting. When he was unable to get out of bed, he could not brush his teeth. NO ONE would assist him with that or any other personal care. My father was a man who took pride in himself and was totally shocked with the late of personal attention he rec'd there. Speaking to ANYONE in supervisor and even the facility director did no good. It is simply a warehouse for veterans. A terrible same the way they treat veterans. Fortunately, we removed him from the facility.

12/18/2011  -  An OurParents User Writes:

they leave my father in bed all day and night and dont take him out im bring him home and anyone who has someone there should do the same

Response: My Father is in the hospital on a vent because they did not assist in his feeding of a snack and he aspirated. He had four falls that I know of and they said they left a message on my phone to tell me when there was none. This is a horrible facility for Veterans care!

Description of Ben Atchley State Veterans' Home in KNOXVILLE, TN

Number of Beds : 140

Ben Atchley State Veterans' Home, located in Knoxville, Tennessee provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Ben Atchley State Veterans' Home has received 5 stars from Medicare and an average user review rating of 3 stars. Ben Atchley State Veterans' Home has a very good hospital, Parkwest Medical Center, located nearby, which scored a 83 out of 100 in its most recent Medicare review. The Ben Atchley State Veterans' Home's nearest hospital is 4 miles away. The zipcode (37931) in Tennessee, where Ben Atchley State Veterans' Home is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Ben Atchley State Veterans' Home can be found here.

Ben Atchley State Veterans' Home is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Ben Atchley State Veterans' Home is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.

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Demographic Profile for KNOXVILLE, TN, 37931


Male Population
Female Population
Median Age
38.4 Years
Average Household Income

Cost Of Living
Compared to the National Average

3% Below
Cost of Food
13% Below
4% Above
Equal to

Provided By EPA; Closer to 100 is better

Air Quality
16.1 / 100
Water Quality
60 / 100
Superfund Sites
93 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes