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Arbrook Plaza
(866) 870-8999
401 W Arbrook Blvd
Arlington, TX
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  • Nursing Home

Arbrook Plaza
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User Reviews

07/01/2014 An Interested Visitor Writes: I am a relative of a person in Arbrook. Right off the bat they lost or were stolen half of the clothes I sent with my relative. I complained to the front desk but they were never found. At this time I have no complaints about the care and attention given to my loved one.

  • Activities
  • Care
  • Cleanliness

    07/12/2013 An OurParents User Writes: I am a present employee at Arbrook Plaza
    soon to be a former employee and I feel
    State should shut down this facility as
    soon as possible.

    11/21/2012 An OurParents User Writes: Arbrook Plaza is an average sized, for profit, nursing home with 120 beds based in Arlington, TX. At last check, the facility had 112 residents indicating that it is 93% occupied which is more than average within the state of Texas. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Arbrook Plaza, was 2 stars, which is a lower rating than 54% of nursing homes in Texas. Important to note that this facility has recently detriorated and has gone from 5 stars to 2 stars.
    We have compared the detailed Medicare data for Arbrook Plaza with other senior care providers in Texas. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 01/12/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    Response: I am a contract employee at Arbrook Plaza
    and I love the Resident's there but I do
    urge their family member's to make unannounce
    visits so you can see for yourself that some
    of these comments are true. You have your good
    CNA's and your good Head Nurses...but you also
    experience the bad CNA's and your bad Head Nurses.
    Please I would not place my elderly loved one in
    this facility for nothing ...

    11/06/2012 An Family Member of Current/Past Resident Writes: My mother was here in 2009, at first it was ok, my mother had a bedsore on her heel and we where not told,the food was just horrible,it was called puree, my mother was on a general diet no salt but she received puree most of her meals. Some of staff was good, the two assigned to my mother on night shift ok. watch your love ones

    09/18/2012 An Family Member of Current/Past Resident Writes: I am thankful for Arbrook.

    07/09/2012 An Family Member of Current/Past Resident Writes: I am going to spring my mother-in-law in the a.m. Dr. or no **'n Dr. She was given a box of kleenex with a blade in it, no pain meds after numerous requests...5 hours later!!! Nobody touched her bed for days, they play on their cell phones while she does therapy, nurse told me they are so many African and Jamaicans there because of cheap labor and they said, "well atleast they're not sleeping on the floor." I was also informed of the numerous law suits pending, and a language gap that put a woman in the hospital with chest pains because they thought she wanted something to eat. It's dismal, and uncaring. People, YOU need to be their advocate!!! This place is horrid! A lady in the hall asked me for help. They told me to just ignore her. Food...pig slop. Not fit for humans let alone Seniors. Money, politics and protecting themselves is what this place is about. No empathy, pro-activeness, or give a shitness there!!!!

    03/20/2012 An Family Member of Current/Past Resident Writes: I recently sent my father to Arbrook Plaza and had wonderful care! Everyone was helpful and friendly. Sometimes I did have to ask a few times, but the job always got done.

    Response: I wish i could contact you all that have experinced bad situations in this nursing home because we all need to get togeather and share our concerns. my Mother was in this nursing home Dec 2011 to Jan 2012
    i took her out because she was over medicated and her face bruised. She told me a nurse hit her! Please please no one leave a loved one in this place! If anyone can get intouch with me to discuss what happened to their loved one lets try to figure out how?? we need to do

    01/24/2012 An Family Member of Current/Past Resident Writes: About a week ago my friend was admitted to this facility at approximately 2:00pm and I removed her from the facility at 11:00pm that same evening. (She is competent to make this decision and I am her primary care giver.) I felt like we had entered the "Twilight Zone" or a I was secretly being taped for an episode of "What Would You Do." I have never experienced such universal rudeness, laziness, and incompetence. When I told them we were leaving against medical advice (AMA), no one expressed concern. Neither of us have heard anything from the administrator regarding this situation. This place truly frightened me. If you have someone you love in this facility, I beg you to make unannounced visits at off-hours. Your loved ones are counting on you to speak on their behalf.

    Response: problem can speak and request improvement until the cows come home...won't do one bit of good. They simply do not care to be bothered with your complaints, even though they are valid. run...don't another facility.

    01/19/2012 An Family Member of Current/Past Resident Writes: I am moving my loved one. After over a year of trying to get them to work with me on loved one's behalf, I've given up. If you ask questions of staff or admin, you get the cold shoulder. I went yesterday for a pop-in visit and my loved one and they were DIRTY. Greasy hair, cradle cap, and face covered with oily crusty places. They are spending a lot of time and money on redecorating. Aren't letting patients decorate their rooms so it feels more homey, rather they all have the same bedspread, and no pics on walls. Pretty decor in lobby. Plus, spending lots of money on an automated system that doesn't work well. Staff spent a lot of time telling the headsets to correct error, when they just gave a very simple voice command of "bed" when putting a patient in bed. Lots of frustrated patients sighing and getting upset over the constant "correct error". staff seems frustrated, too. I would not recommend this facility for anyone. Healthcare seems to take a last place to "window dressing" items like pretty decor in the lobby and the new charting voice system with staff headphones. Seems much more disruptive than the old way of charting by hand.

    12/07/2011 An Family Member of Current/Past Resident Writes: My grandfather has been stuck in this home and is miserable. Has been hurt and "fallen" a lot. The staff seemed bothered by questions and not totally honest. Hoping to have him out soon. Do not chose this place for your loved ones.

    12/07/2011 An Family Member of Current/Past Resident Writes: My father has only been in the facility for nearly 5 months now and has now lost an amazing amount of weight, fallen twice from bed and today from a wheelchair while in the care of the therapist...even though he stays heavily sedated. His mouth and teeth always seem to be crusted over and very nasty. His care has distressed me so much that we will be moving him at the end of the month.

    10/15/2011 An Family Member of Current/Past Resident Writes: This facility has gone down the tubes in the last year or two. Administrative staff do not respond to telephone calls. Legally authorized representatives of patients are not informed of changes in diagnosis and treatment plans. Force patients to sleep in hospital gowns. Overmedicate patients with psycho-active drugs. Quality control is lacking. Although, outwardly the facility is clean and the residents rooms are fairly clean, the "inner workings" of the home could use a good overhaul. I am currently searching for a better place for my loved one.

    08/18/2011 An OurParents User Writes: My mother was approve to go to Arbrook. The management BACK out four times on when they could take her due to transportation issues due to her dialysis. We filled out the paper work and that is a STANDING agreement/contract between both parties to take my mother. The last minute Arbrook backed out yet again. Anyway, we found another accommodating center to take care of her that would meet her needs. Maybe this is a silver lining because no telling how Arbrook would have treated her. Very disappointed about the management. DO NOT APROVE SOMEONE WITHOUT EVALUATING THEM FIRST.

    Response: May be a blessing in disguise, hon.

    Response: Even this post sounds cold and dehumanizing! I love the part about "less likely for residents to have a urinary tract infection" when my Mother-in-law came out with one!!!!! The residents had to wear masks while they cleaned today with ammonia! They can paint a pretty picture all they want with happy coherent photos on the website, but just walk in the place and see if you find happy, well adjusted Seniors. Shame on this concentration camp for our elderly!

    Description of Arbrook Plaza in Arlington, TX

    Built In 2003 , Number of Beds : 120

    Arbrook Plaza, located in Arlington, Texas provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Arbrook Plaza has received 5 stars from Medicare and an average user review rating of 2 stars. Arbrook Plaza has a very good hospital, Texas Health Arlington Memorial Hospital, located nearby, which scored a 87 out of 100 in its most recent Medicare review. The Arbrook Plaza's nearest hospital is 1 miles away. The zipcode (00000) in Texas, where Arbrook Plaza is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Arbrook Plaza can be found here.

    Arbrook Plaza is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Source: SNAPforSeniors, Inc.


    Parking & Transportation

  • Guest Parking
  • Community Services

  • Activity Director
  • Beautician/Barber
  • Guest Dining
  • Housekeeping
  • Maintenance Director
  • Dining Options

  • Lunch
  • Breakfast
  • Dinner
  • Snack
  • Restaurant Style
  • Low Sugar
  • Vegetarian
  • Low Sodium
  • Security

  • 24 Hour Up and Awake Staff
  • Emergency In-Room Call System
  • Fire Sprinkler System
  • Personal Assistance

  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • Special Health Conditions

  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Colostomy or Urostomy
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Immune Deficiency
  • Management of an I.V.
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Staff-Administered
  • On-Site Therapy

  • Audiology
  • Dental Care
  • Eye Care
  • Mental Health Counseling
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • For more information about Arbrook Plaza call (866) 870-8999 to speak with a local Care Advisor

    Demographic Profile for Arlington, TX,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Breakdown of ethnicities in Arlington TX
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.