Grace Care Center of Cypress

(866) 653-9337

9602 Huffmeister Rd, HOUSTON, TX


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Grace Care Center of Cypress
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User Reviews

03/17/2016  -  An OurParents User Writes:

We just got out and I am still trembling. All above is SOOOOO TRUE.

06/02/2015  -  An OurParents User Writes:

Grace Care Center ignored my dad basically the whole five weeks he was in there. Make sure you visit every day if not sooner.
This was our first experience with a rehab/nursing home and need to say everything you have EVER heard bad about rehab/nursing homes, happens at this place. This place was and I am sure is still a nightmare.
He was there to receive rehabilitation to relearn how to walk – that was the only thing positive that happened. Although he could not climb stairs, they insisted he could.
He could not use his arm for leverage, he was put in a room where the restroom bars were on the wrong side – WE had to bring it to their attention that perhaps, he could help himself if he had the correct tools/equipment.
The patients have an alert button that turns on a light so the nurse’s station knows attention is needed in that room – why do they have it?? – NO ONE responds to it.
He needed assistance to get to the restroom and they put him in adult diapers. I repeat, he only needed assistance to the restroom. He then got diarrhea, which would not go away. We kept asking about the meds he was taking -- come to find out, they were giving him stool softeners. Do they like changing diapers??
GCC claims they give the patients a bath every other day. At our insistence, he got one weekly and we had to wait to ensure it actually happened. On one instance, my dad was eating when they came in to get him ready for the bath – he requested she return when he was finished – she said something would probably come up and she wouldn’t have time later. She gave us her back and walked out of the room and disappeared. I had to make a visit to the head nurse to have the bath handled.
His bed sheets were not changed routinely. I would put the date on the sheet and after a week, I would request it be changed as the date was still there.
He shared a room with a person that never turned the television off, but slept many hours. My dad could not reach the remote without assistance, and the staff refused to turn it off while the man slept. (??)
The meals are not on a schedule. They just show up, when they do. We requested he get bread, just a roll maybe, it never showed up. We would bring them.
The nurse aides play games on their telephones while sitting at the nurse station. Even after addressing this with the head nurse, it continued.
The staff does not share what is going on and they are never on the same page with the status of the health.
The staff lies straight to your face and never even flinches. There is no communication from Grace Care Center to the patient/family about what the insurance company and/or Medicare is stating. There was never anything to advise us of what the expectations were for us in relation to paperwork. They just said call an attorney.
The Grace Care Center staff was supposed to not release the patient to an unsafe environment, but did. The staff advised us that upon release, my dad would be a candidate for a wheelchair, hospital bed, and walker, but failed to let us know he would have to go to his primary care doctor (after release) to get approved for these items. He did not have a ramp and couldn’t go up the steps to his home. The informed us the insurance company would instruct us on who to call for a ramp that would be built by volunteers. They would not tell us this information until the day he left – to his unsafe home. No ramp, no wheelchair, no walker, no bed. That was not an easy thing to do.
Since the staff acts this way and gets away with all of this disregard, I can only say the owner must be of the same mind. Birds of a feather>>>>>

11/25/2014  -  An OurParents User Writes:

New Executive Director energetic and God sent. The best for Cypress yet. Seems to love her staff and genuinely cares for the residents and families. She is a God fearing woman that appears to be firm and fair.

  • Care
  • Management

    05/21/2014  -  An OurParents User Writes:

    This place should be called Disgrace! The most un-caring people I ever come across! The food is disgusting, activities are non-exsistent. They all have to be in bed after their evening meal about 6pm! If they are not a wheelchair user they soon will be! How do I know because a family member resided here for a while much to our mistake!
    This place is like an onion that looks great on the outside...until you start peeling the layers! If you care for your relatives I beg you do not sent them here!

    07/07/2013  -  An OurParents User Writes:

    Community Outreach| Center For The Grace Foundation
    Recently a destructive tornado hit Moore, Oklahoma taking many lives and leaving many people homeless. As most of you know a large part of what we do through the Center For The Grace Foundation is disaster relief, both in our own communities and to those around us. It has been a tough month for disasters and it doesn’t look like it is going to get any better anytime soon. It’s heartbreaking to witness the suffering that is lived in a disaster whether it’s tornado’s, wildfires or hurricane’s. When people lose loved ones and all their belongings there is little that can be said to ease the pain. We as the body of Christ need to reach out to minister during these times physically, spiritually and financially. We have worked with a group for the past couple of years who go into these devastated communities and supply a hot cooked meal, a listening ear, prayer and support as we help the victims work through their crisis.
    Mission U-Too serves every week in local communities across Central Texas, they also respond in times of disaster. They have a cooking trailer that the Center For The Grace Foundation helped put together that can be loaded up with food and supplies. Mission U-Too has a core team that is willing to go at moment’s notice so the trailer can head out when disaster strikes.
    Through it all, it is amazing to see the many people who step up and help in times of need. From food and supplies to financial donations to volunteers heading out at a moment’s notice, we are so thankful to see God’s hand at work through all of these people.
    Mission U-Too with the support of the Center For The Grace Foundation is in Oklahoma serving and offering support to the community. Help is needed!
    As we serve for the next few weeks, here are a few ways you can help:
    ?Donate Financially – Donate to the Center For The Grace Foundation at
    ?Volunteer – Not only do we need food to serve, we need people to help serve. If you feel led to serve in any way please Email Andrew at [email protected] or Jonah at [email protected] today.
    ?Pray, Pray, Pray – We need you to pray for the families affected as well as the first responders, but also pray for the Center For The Grace Foundation, Mission U-Too and the ways God would use us and show us where He wants us when we calls.
    As the Center For The Grace Foundation and Mission U-Too continues to grow, we encourage each of you to pray about how God wants you to get involved to be His hands and feet.
    We appreciate your prayers and support as we serve in Oklahoma and throughout our communities here in Texas.

    06/27/2013  -  An OurParents User Writes:

    Everyone made my husband feel at home at Grace Cypress. The therapists were excellent and very friendly! The nurses were all great but his nurse Keyanna was exceptional and was his favorite. I felt comfortable traveling overseas while my husband was at Grace Care. I appreciated Cami, the Admissions Director, for keeping in touch with me through e-mail while I was away. That was very comforting to me. I would refer others to Grace Care Cypress. Helen G.

    06/27/2013  -  An OurParents User Writes:

    “I stayed here after I had surgery, and had wonderful nurses, and a wonderful room in a beautiful facility. I loved the beds here much better than another facility where I had previously been. I was also very grateful that the staff was able to help me admit so quickly! Thank you Grace Care!”
    “Imelda M.”

    04/17/2013  -  An OurParents User Writes:

    Horrible!!! I took my mom out after 3 weeks!!!! Enough said!!!!!!! It is so bad it gets NO stars!!

    Response: In response to your comments, I would like to clarify information about our Easter Luncheon and about doctor visits. Our special meal for Easter Sunday was served at noon. We served Ham, Green Bean Casserole, Candied Yams, Southern Style Cornbread and Cinnamon Bread Pudding for dessert. Our alternate for lunch on Easter was Creamy Potato Soup with a Chicken Salad Sandwich.
    As per our Medical Director, the Federal Regulation for doctor visits is within the first 30 days of admission. Our policy at our facility is within the first 72 hours. After the initial visit, the Federal requirement is one visit every month for 3 months and then 1 visit every 2 months thereafter or as medically necessary. Our medical director comes twice a week. We are always available to address concerns in person or by phone, 281-463-9001

    04/03/2013  -  An OurParents User Writes:

    The Doctor comes by maybe once a week and the food is swful. On Easter Sunday 2013 - a meager chop beef sandwich (1/4 cup meat max) 5 tater tots and a 1/4 cup of beans was served to my 76 year old Mother who was there for rehab. Terrible food - nice staff - no Doctors - whats the point of being there ???

    03/19/2013  -  An OurParents User Writes:

    Love it great employees,and a great place to call home..

    03/14/2013  -  An OurParents User Writes:

    Buyer be ware! This place is neglectful and down right dangerous! Nurse Richard should have his license revoked. The administration and staff should be fired and I have contacted the state filed complaints for a thorough state investigation.

    Response: I agree 100%

    03/14/2013  -  An OurParents User Writes:

    My mother, Betty spent a total of three months at Grace Care Center of Cypress in 2012. During her time there, except for a few brief visits which lasted 2-3 days each, I was over 450 miles away in Little Rock, AR. I called the nurses' station at least once a day, and most days I called two or three times to check on my mother. The nurses were always so kind and caring. They listened to any concerns I had and provided me with updates. They even made sure that she had her headphones on and her favorite CDs were playing on her little portable CD player. I didn't speak with the nurses' aides over the phone, but when I was present during my visits, I was able to observe that they were also very caring and loving. I was comforted by the knowledge that even though I was so far away my mother was being well cared for. I would whole-heartedly recommend Grace Care Center of Cypress to anyone seeking long-term care for themselves or a loved one. (Susan)

    As Betty's sister, I can only echo the remarks of my niece Susan in her description of her experiences with Grace Care Center. I live in Cypress, so I could check on my sister Betty every several days until her time there came to a close and she was in hospice care there. No matter what time of day or night, my daughter and I would be met with kind, friendly and responsive caregivers. The facility is impressive in its beauty and sanitation, and those who are patients and are able seem to be enjoying the amenities in the dining room and the reception area with its beautiful piano. I will always be gratetul to remember that my dear sister's last days were spent in comfort and peace at Grace Care Center.

    02/22/2013  -  An OurParents User Writes:

    Poor nursing care and Stephanie does not do her job. She promises that patient care will change for the better and does not follow through with the staff. The correct information is charted by the aids regardless if the managers follow up and monitor what should happen. This is a poorly managed facility.

    01/09/2013  -  An OurParents User Writes:

    The food was absolutely disgraceful for a long period of time. A new cook was finally hired and things got better. If the staff ate their own food, the food would be better.
    Although we met the former Director at the time of admission, NOT ONCE did the Director even make eye contact with us as visit almost daily. The Admission lady has NEVER talked with us or made eye contact since the day of admission. The receptionist is extremely friendly however.
    I have sat and waited more than 25 minutes for anyone to respond to the bedside help button being pushed. I have even been asked by personnel if I was going to take care of the resident's needs or if I wanted them to. I make my visits at all different times and the night shift is always standing around the nurses station and/or watching TV in the lounge. I have had to show housekeeping numerous problems, including ants crawling up the wall and onto the bedside table!
    There are numerous good employees, but it is obvious this facility is understaffed, under trained and under supervised. Am currently looking for new facility.

    11/21/2012  -  An OurParents User Writes:

    Grace Care Center of Cypress is an average sized, for profit, nursing home with 125 beds based in Houston, TX. At last check, the facility had 110 residents indicating that it is 88% occupied which is about average within the state of Texas. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Grace Care Center Of Cypress, was 3 stars, which is a better rating than 68% of nursing homes in Texas. Important to note that this facility has recently improved and has gone from 2 stars to 3 stars.
    We have compared the detailed Medicare data for Grace Care Center Of Cypress with other senior care providers in Texas. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 02/10/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    09/17/2012  -  An OurParents User Writes:

    My mother is a current resident at Grace Care and we are very happy with outcome of our choice. 4 months ago I was worried when we put mom in that this was a mistake and we were putting her in an unknown. This has turned out to be the best decision we have made. The staff have become like family and mom loves it. I would recommend Grace Care to everyone.

    09/14/2012  -  An OurParents User Writes:


    09/11/2012  -  An OurParents User Writes:

    Under staffed all the time. Ran as if it was a 9 to 5 and five day a week business instead of a 24 hour 7 day a week business. Weekends are horrible for the residents. Quality of food is poor. Management does not care about the residents just the bottom line.

    09/11/2012  -  An OurParents User Writes:


    Response: Do not place your family member here!

    02/18/2012  -  An OurParents User Writes:

    I admire the hard work, dedication and compassion the employyes show to the people they take care of. I know it is not always an easy job

    Response: It is a shame that when an employee is fired for poor performance that the person must retaliate in such a shameful and unprofessional manner.

    Response: No its a shame when your so self centered you don't see what is actually going on around you. Family members are more aware than ever these days and all is noticed. You can try to explain the review as coming from a disgruntled former employee all you want. We all know. It all will surface one day.

    Response: nice how you give yourself the positive reviews above to bring up the star rating..way to go!

    02/12/2012  -  An OurParents User Writes:

    The administrator does what she wants with no care about the patients or employees. She is a self centered woman without compassion. She does not care about the medicaid patients at all. She only reacts if it is a private pay patient with concerns. She yells and talks to her employees in a demeaning sarcastic manner. All the employees fear her. They cringe when they see her coming. She stays out back smoking all the time but will write her staff up for taking to long or to many breaks. Most of the employees do not get a break at all. But their time is surely deducted as if they took a break. She walks up and down the hall telling the aides what they havent done. When you try to bring her behavior and her attitude to her attention you then become the target. The staff and family knows when her husband is home because sometimes she is nicer. but when he is gone she is mean and very hard to deal with. Maybe she's nicer when he's home because she never comes to work. She has no people skills and will admit this but tries to do nothing to correct it. Its her way or the highway. Its like pulling teeth to get supplies in the building. She yells and critizes the staff in the meetings but again they are so intimidated to speak up. I feel sorry for the staff, residents and the families at Grace. Why should all of these peoples life me made so miserable by one heartless person. Bottom line is money...she generates the numbers (money) so she is allowed to do what she wants by corporate. She really needs to be stopped!!!!!

    Response: well the administrator is gone. and grace care is a much better place. the thansgiving dinner was wonderful and without the administrator there is was so relaxed. the staff was different they could retax without someone standing over them with that mean looks she gives. it is a much better place.

    01/05/2012  -  An OurParents User Writes:

    What a great place to work!!!

    11/02/2011  -  An OurParents User Writes:

    We provide services to Grace Care Center several times a week. Every time we enter the building we are greeted with a smile and the person we are there to see, comes out to meets us and helps us tend to our business. When walking down the halls everyone is friendly and we see the patients truely being well cared for.

    05/19/2011  -  An OurParents User Writes:

    I moved my mom into this facility a few months ago. We loved it and most of the staff as well!from the admissions coordinator,Nancy, to the financial person, Christy to the nurse, Rebecca, to the CNA, Daniel to the rehab expert, Coco they were all exceptional. They were not perfect we had issues but no place is without that. They truly cared and I and members of my family would recommend them. If my mom had not developed Dementia (which they do not have specialized unit for this at this facility) we would still be there. I trust and still call on them because I came to trust them when I need expert info.
    Thank you... Laura, Nancy, Angela,Christi, Rebecca, DiShon, Niesha! And the many CNA's and dietary assistants who cared for our mother daily with exceptional care.

    Description of Grace Care Center of Cypress in HOUSTON, TX

    Number of Beds : 125

    Grace Care Center Of Cypress, located in Houston, Texas provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Grace Care Center Of Cypress has an average user review rating of 3 stars. Grace Care Center Of Cypress has a very good hospital, North Cypress Medical Center, located nearby, which scored a 91 out of 100 in its most recent Medicare review. The Grace Care Center Of Cypress's nearest hospital is 1 miles away. The zipcode (77095) in Texas, where Grace Care Center Of Cypress is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Grace Care Center Of Cypress can be found here.

    Grace Care Center of Cypress is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Source: SNAPforSeniors, Inc.

    Demographic Profile for HOUSTON, TX, 77095


    Male Population
    Female Population
    Median Age
    33.1 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    9% Below
    Cost of Food
    15% Below
    3% Above
    3% Below

    Provided By EPA; Closer to 100 is better

    Air Quality
    15.8 / 100
    Water Quality
    37 / 100
    Superfund Sites
    10 / 100
    Physicians per 100k

    Annual Crime

    Violent Crimes
    Property Crimes