Solera At West Houston

(866) 321-8202

2101 Greenhouse Road, Houston, TX

Solera At West Houston
Work
2101 GREENHOUSE ROAD
HOUSTON
TX
77084
USA
Work (866) 321-8202
Address book Address
2101 Greenhouse Road
Houston, TX
Telephone Phone Number
(866) 321-8202
to speak with a care advisor about this community
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User Reviews Add Review...

09/18/2013 An Interested Visitor Writes: This place is awful. My mother was there. She just got transferred out back to the hospital. We have pictures of her in bed, heavily medicated, soiled sheets and hanging off the bed. I have called and made a complaint. There are nurses aides at this place that could care less about your loved one. My mother is dehydrated, has bed sores and bruised up. Oh and one aide was cleaning up my mom and then had the nerve to say "I deserve a gift certificate for this". CAUTION about this place....... Don't send your loved oes here.

1 Liked:
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  • Decor

    09/16/2013 An Interested Visitor Writes: This is the worst staff we have ever experienced or worked with. They DO NOT TAKE CARE of their patients on weekends, you are on your own. They don't come to your room until you have rang them at least three times. Staff is not helpful. You don't get the meal you ask for when you finally get it 2 hours after you have request it. I would not recommend this facility. DON'T BE MISLEAD BY THE BEAUTIFUL RESORT STYLE LOOK!!!!!

    1 Liked:
  • Staff

    09/01/2013 An Interested Visitor Writes: My grandmother died here because they did not come when she pushed the help button!!! She didn't receive her breathing treatment there for she died! They argued with me on the phone they wouldn't give her the breathing treatment! I argued and threatened to go up there in which I did. Two hours later they call me that my grandmother was nonresponsive! The nurses failed to give my grandmother the proper care she needed, and now we no longer have our grandmother and my kids no longer have their great grandmother. PLEASE PLEASE PLEASE DO NOT LEAVE UR LOVED ONE HERE!!!!

    1

    Response: If this has happened to you please contact me my name is Yadira 832-493-0234. They can NOT treat our loved ones like this.

    Response: If this has happened to you please contact me my name is Yadira 832-493-0234. They can NOT treat our loved ones like this.

    Response: If this has happened to you please contact me my name is Yadira 832-493-0234. They can NOT treat our loved ones like this.

    Response: If this has happened to you please contact me my name is Yadira 832-493-0234. They can NOT treat our loved ones like this.

    Response: If this has happened to you please contact me my name is Yadira 832-493-0234. They can NOT treat our loved ones like this.

    07/24/2013 An Family Member of Current/Past Resident Writes: This place looks good, but the care is below average. I would not put my relative here. The nurses tell you they do something when they really don't. My relative was bed ridden and they told us they gave her a bath but they did not. This happens repeatedly. They don't come when the patients push the help button. I was there for one hour while the lady next door cried out for help, but the nurses just sat at the desk and talked and never came. Physical therapy is a joke. They let the patient sit in their wet diappers for hours and say they will be right back to clean her up but they don't come back for over an hour. Near shift change, the staff on duty does no work but waits for the incoming shift to do the work. One of the night nurses to my relative if she pushed the button again she would pinch my relative's nose. I think they have done it because her nose was red the next day and she was afraid to push the help button. Some of the staff have a very bad attitude towards the patients and their visitors. I strongly recommend you consider a different place.

    1

    Response: This place is HORRIBLE!! They do NOT attend to the patients as they say they do. I know without a doubt my grandmother died because they did not come when she pushed the help button. She died at this place! PLEASE DO NOT LEAVE YOUR LOVED ONES HERE!!!!!!

    05/19/2013 An Family Member of Current/Past Resident Writes: Great Place! Mom's is much better now and the people there for the most part are wonderful! I hope that this is our last time in a rehab place like this but if not we will go back to Solera.

    5

    04/10/2013 An Family Member of Current/Past Resident Writes: My mother was a patient at Solera for at least 75 days and our stay at Solera was awesome. The staff was able to meet all of my mothers needs. She is now able to walk, using her walker and assist with all of her care. If we ever need to go back to a nursing facility, we definitely will choose Solera.

    5

    04/10/2013 An Family Member of Current/Past Resident Writes: Mom needed rehab after her stay in the hospital. The nurses and therapist gift mom going, now she's back to her old self!!! They did a great job and the place is beautiful.

    5

    04/09/2013 An Family Member of Current/Past Resident Writes: My mother was in for a short one-month rehab stay. She received excellent care. The facilities are beautiful, and the staff is caring and efficient. She was very pleased with the physical and occupational therapy she received.

    5

    04/03/2013 An Family Member of Current/Past Resident Writes: Watch this place guys - it's another one of those that eat up all your medicare and after 20 days tell you they have no medicad bed for you, then you have to start looking all over again

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    03/27/2013 An Family Member of Current/Past Resident Writes: Mom came in on a stetcher and now she is walking, no more tube feeding. The rehab and nursing staff really took care of her.

    5

    03/26/2013 An Current/Past Resident Writes: Loved it here. I still come back and do out patient therapy. The staff is wonderful. The food is ok but I am a picky eater other than that it was a very good experience. If you have to be in a facility then there is no better.

    5

    02/25/2013 An Family Member of Current/Past Resident Writes: My sister in lawis being kicked out by wednesday because theysay she is notgetting any better. It seems extremly suspicious to me that her Medicare 20 days are going to be up and i wrote a letter asking them to please not let her be in a wet diaper, andmake sure someone feeds her since she cannot feed herself. I would not put my loved one her. The nurses are good, it's the rest o the staff that seems to have an attiude if you complain. If we were not there almost everyda, i shudder to think what would happen to her. As someone else staed, looks are deceiving!

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    Response: who ae you writing a complaint to? I would like to do so also.

    02/19/2013 An Family Member of Current/Past Resident Writes: My mother has been here for about a week and I am sorry to say that this place is just a big old scam!!! It looks wonderful on the outside but the care is awful. My mother is bedridden and can't talk so if we are not on top of things, I can't imagine what her life will be like. I am scared that she will have bed sores as we don't believe they turn her every two hours as promised. We are not even sure she gets all her medications. I am in the process of filing a complaint. This place is a big old scam. Beware! We will try to move her very soon.

    1

    02/05/2013 An Family Member of Current/Past Resident Writes: This company is growing too fast, before they can get one home stable, they have already build another one. Need to worry about the care in the ones they got.

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    Response: I agree Solera is not a good place for your love ones. It looks like a five star hotel, but they have the nurse are always under staffed. We spoke with the director numerous times with our complaints and she was not asked to direct her staff to do better. The NP on site wasn't smart either. They need to get a good HR team to find good nurses and PCA. Them why need to have standards and practices in place that guides the staff on the right way to care for patients.

    01/28/2013 An Family Member of Current/Past Resident Writes: Beautifl place terrible treatment. They make you think they are doing you a favor by taking you, use the medicare days then say you can't stay. Then you have to start looking all over again and my Mother had to adjust again

    1

    Description of Solera At West Houston in Houston, TX

    Number of Beds : 112

    Solera At West Houston, located in Houston, Texas provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Solera At West Houston has an average user review rating of 3 stars. Solera At West Houston has a very good hospital, Christus St Catherine Hospital, located nearby, which scored a 86 out of 100 in its most recent Medicare review. The Solera At West Houston's nearest hospital is 2 miles away. The zipcode (77084) in Texas, where Solera At West Houston is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Solera At West Houston can be found here.

    SOLERA AT WEST HOUSTON is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Amenities

    For more information about Solera At West Houston call (866) 321-8202 to speak with a local Care Advisor


    Demographic Profile for Houston, TX,77084

    Annual Crime
    77084 Avg.
    Violent Crimes 7 4
    Property Crimes 6 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 16%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality 15.8 / 100
    Water Quality 37 / 100
    Superfund Sites 10 / 100
    Physicians per 100k 213.7
    Cost Of Living
    Compared to the National Average
    Overall 15% Below
    Cost of Food 15% Below
    Utilities 3% Above
    Miscellaneous 3% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 6.77%
    People
    Male Population 49.64%
    Female Population 50.36%
    Median Age 32.7 Years
    Average Individual Income
    Average Household Income $61,682
    Population Change
    Religions Breakdown of religious affiliations in Houston TX
    Percent Religious 48.52%
    Catholic 19.86%
    Baptist 13.71%
    Methodist 3.56%
    Other Christian 3.05%
    Pentecostal 2.18%
    All Other 6.17%
    Race
    Breakdown of ethnicities in Houston TX
    White  58.5%
    Hispanic/Latino  24.3%
    Black  8.9%
    Asian  5.8%
    Multiracial  1.9%
    Other  0.2%
    Hawaiian/Pacific Islander  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Christus St Catherine Hospital

    701 South Fry Road
    Katy TX 77450
    Distance: 2 miles
    Tel: 281-599-5700
    Average Rating: 86%

    Memorial Hermann Katy Hospital

    23900 Katy Freeway
    Katy TX 77494
    Distance: 5 miles
    Tel: 281-392-1111
    Average Rating: 83%

    West Houston Medical Center

    12141 Richmond Ave
    Houston TX 77082
    Distance: 8 miles
    Tel: 281-588-8080
    Average Rating: 86%

    Memorial Hermann Memorial City Medical Center

    921 Gessner
    Houston TX 77024
    Distance: 10 miles
    Tel: 713-242-3000
    Average Rating: 86%
    Nearby Drug Stores

    Randalls Food And Drugs Lp

    3050 N Fry Rd
    Distance: 3.2 miles
    (281) 578-3724

    Wal Mart Stores Texas Lp

    1313 N Fry Rd
    Distance: 3.2 miles
    (281) 578-1272

    Sams East Inc

    20424 Katy Fwy
    Distance: 3.2 miles
    (281) 578-5593
    Nearby Churches

    Central Baptist Church

    2855 Greenhouse Rd
    Houston, TX
    Distance: 0.4 miles

    Church of Christ

    2510 Fry Rd
    Houston, TX
    Distance: 1.0 miles

    St Edith Stein Catholic Church

    3311 N Fry Rd
    Katy, TX
    Distance: 1.7 miles
    Nearby Parks

    Fry Road Park

    19818 Franz Rd
    Katy, TX
    Distance: 1.1 miles

    Silvermill Park

    Woodglen Dr
    Katy, TX
    Distance: 1.2 miles

    The Ditch (MUD)

    Munsey Ct
    Katy, TX
    Distance: 1.3 miles
    Services

  • Nursing Home
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No