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The Concierge

(866) 871-8490

2310 Eldridge Pkwy S, Houston, TX


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
The Concierge
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User Reviews

11/09/2014  -  An OurParents User Writes:

Finally I'm able to find this page, my daughter helped me to find it. I was a patient at the Concierge, she is helping me to write this note to said Thank you to Angie she was my nurse during the morning, when I left the facility she was not there and I did not have time to say bye, "Angie Thank you so much for your care and compassion you are really a great person and I appreciate everything you did for me. You were always on time and showing your compassion you make me laugh and also make me feel good and important, sorry that I did not see you to thank you personally, God Bless you"

  • Activities
  • Care
  • Staff

    08/31/2014  -  An OurParents User Writes:

    The concierge has the best nurse her name is Angie she is always with the right answer and always want my love ond to be happy, she is very nice and excellent acctitud no like other nurses that feels overwhelm, she is the only one that is making us feel comfortable at the facility.

    07/22/2014  -  An OurParents User Writes:

    My sister is a patient currently and I have absolutely nothing good to say about the food or the current Administrator. What a joke he doesn't care to lesson to what anyone has to say other than what he thinks is right. I would not recommend this facility to anyone.

    Response: sounds like you need to take your sister out! why keep someone where you think the staff is awful. My mom was here and we loved the place.

    07/07/2014  -  An OurParents User Writes:

    I had my mom there and this is the best place I had very good experience with the concierge , my mom was happy and excellent nurses to take care of her, my mom has a very good memory and she told me the best nurses were Angie and Veronica

  • Cleanliness
  • Food
  • Staff
  • Location

    Response: Let me reply to this review. I still have my father there and Veronica is not that good she is always complaining and some occasions she talks very rude, Angie seems to be good, I don't have much time visiting in the mornings, I'm there most of the time when veronica is there and always is complaining. I'm always wondering if my dad has the good care after I leave.

    11/21/2012  -  An OurParents User Writes:

    The Concierge is an average sized, for profit, nursing home with 114 beds based in Houston, TX. At last check, the facility had 77 residents indicating that it is 68% occupied which is about average within the state of Texas. The provider accepts only medicare, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for The Concierge, was 4 stars, which is a better rating than 89% of nursing homes in Texas. Important to note that this facility has recently detriorated and has gone from 5 stars to 4 stars.
    We have compared the detailed Medicare data for The Concierge with other senior care providers in Texas. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 04/05/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    08/06/2012  -  An OurParents User Writes:

    Wonderful place but staff has too much paperwork to do at night

    Description of The Concierge in Houston, TX

    Built In 2005 , Number of Beds : 114

    The Concierge, located in Houston, Texas provides the following services: Nursing Home. It accepts the following payment methods: Medicare. The Concierge has received 3 stars from Medicare and an average user review rating of 3 stars. The Concierge has a very good hospital, West Houston Medical Center, located nearby, which scored a 86 out of 100 in its most recent Medicare review. The The Concierge's nearest hospital is 2 miles away. A more detailed description of the types of care for The Concierge can be found here.

    The Concierge is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Source: SNAPforSeniors, Inc.

    The building looks like a beautiful resort style hotel, no long hospital or nursing home hallways. We have a lovely solarium for guests to enjoy.


    Parking & Transportation
    • Access to Public Transportation Nearby
    • Resident Parking
    • Guest Parking
    Community Services
    • Activity Director
    • Beautician/Barber
    • Clubhouse/Meeting Rooms
    • Computer/Internet Access
    • Designated Family Visiting Area
    • Garden
    • Guest Dining
    • Housekeeping
    • Laundry Service
    • Library
    • Maintenance Director
    • TV/Media Room
    Dining Options
    • Lunch
    • Breakfast
    • Dinner
    • Snack
    • Restaurant Style
    • Room Service as Needed
    • Gluten-Free
    • Low Sugar
    • Vegetarian
    • Low Sodium
    • 24 Hour Up and Awake Staff
    • Emergency In-Room Call System
    • Fire Sprinkler System
    • Fully Fenced Facility
    Personal Assistance
    • Foot Care
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Broken Bones
    • Cancer
    • Colostomy or Urostomy
    • Depression
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Management of an I.V.
    • Management of a Feeding Tube
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Diabetic Diet
    • Oral Medication
    • Insulin Injection Self-Administered
    • Insulin Injection Staff-Administered
    On-Site Therapy
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy