Serendipity Suites

(866) 653-9337

5321 19 Th St, LUBBOCK, TX


Services

  • Assisted Living
  • Micro-Community: Residential Care Facility

Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Serendipity Suites
Work
5321 19TH ST
LUBBOCK
TX
79407
USA
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User Reviews

02/13/2019  -  An Interested Visitor Writes:

Horrible assisted living facility!! Would not place my worst enemy in this place much less someone I care about! Very rude, unprofessional, and lieing staff and owner! The owner does not pay attention to what is going on with the residents, and if she does she just flat doesn't care! They have convicted drug felons administering meds, and violent towards residents. I have already moved my loved one, and made 2 complaints to the State about narcotics coming up missing, and being verbally, and almost physically attacked ( which was caught on 2of the 3c cameras) and nothing has been done with that staff member!! (Tracy) Also the head person Mae is a lier, and two faced towards residents and their families!! Will NEVER use another facility owned by Jessica Bowley!! The saying looks can be deceiving, is certainly true here, Mae does keep it clean and smelling fresh, but that's ALL she's concerned about!



02/13/2019  -  An Interested Visitor Writes:

I would NOT recommend this facility to my worst enemy, much less someone I care about. The staff is uncaring or the residents needs and wants, and Jessica Bowley the owner is clueless to the treatment of the residents ( and if not clueless, just simply doesn't care herself!) I have already had to file 2 complaints on this facility because of narcotics coming up missing, and neglect. I also was personally attacked by a staff member ( who has a felony drug conviction) and it was all caught on at least 2 of the 3 video cameras Jessica Bowley has installed and nothing was done about it,) Tracy (the staff member) is still working there and in charge of administering meds along side Mae which should NOT be the case with a foleny drug charge, and after attacking a resident's care person!! Again do NOT send anyone you care for to serendipity regardless of appearance or lies you may be told!!



10/31/2017  -  An Interested Visitor Writes:

Serendipty is the Best ????Taking care of residents n having a good time doing it. Love ?? Happiness n Caring is our Job

Liked:
  • Food
  • Staff
  • Management
  • Location

    09/26/2014  -  An OurParents User Writes:

    My mother was at this facility for a total of 12 days. In that short time she was malnourished, developed 3 bedsores and was given her medications late or not at all. I DO NOT RECOMMEND this facility or any facility operated by Jessica Bowley, BSN.

    Liked:
  • Cleanliness


    Description of Serendipity Suites in LUBBOCK, TX

    Number of Beds : 10

    Serendipity Suites, located in Lubbock, Texas provides the following services: Assisted Living and Micro-Community: Residential Care Facility. Serendipity Suites has an average user review rating of 2 stars. Serendipity Suites has a very good hospital, University Medical Center, located nearby, which scored a 95 out of 100 in its most recent Medicare review. The Serendipity Suites's nearest hospital is 2 miles away. The zipcode (79407) in Texas, where Serendipity Suites is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Serendipity Suites can be found here.

    Serendipity Suites is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

    Also, Serendipity Suites is a Micro community, which means it is a smaller senior community. It is a Residential Care Facility. Some people prefer it for its smaller less institutional setting.

    Source: SNAPforSeniors, Inc.

    Demographic Profile for LUBBOCK, TX, 79407

    People

    Male Population
    48.41%
    Female Population
    51.59%
    Median Age
    29.7 Years
    Average Household Income
    $35,815

    Cost Of Living
    Compared to the National Average

    Overall
    20% Below
    Cost of Food
    5% Below
    Utilities
    22% Below
    Miscellaneous
    5% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    77 / 100
    Water Quality
    60 / 100
    Superfund Sites
    101 / 100
    Physicians per 100k
    293.1

    Annual Crime

    Violent Crimes
    8
    Property Crimes
    7