Baybrooke Village Care and Rehab Center

(866) 653-9337

8300 W Eldorado Pkwy, MCKINNEY, TX


Services

  • Nursing Home
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Baybrooke Village Care and Rehab Center
Work
8300 W ELDORADO PKWY
MCKINNEY
TX
75070
USA
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User Reviews

08/27/2013  -  An OurParents User Writes:

Where to start? Sue, the receptionist is very rude. Barbara in the financial office or whatever title she claims to have that week, is rude. They try to bait you into keeping your parent there longer so they can get more money out of you. It took over an hour most days just to get two aides at the same time to put him to bed. The physical therapy staff was rude. Every time I went there, like clockwork, my dad was sitting at a table with two other patients being ignored. A lot of the therapy staff was in the back room on computers, or staring at the television which was always super loud even for me. They don't know much about brain injuries which is what my dad has. We would ask for a set time for him every day and they would not do it. If he wasn't sitting at a table being ignored, Ellen was having him dig beans out of rice from a container. Wow what top of the line therapy. They do not clean their machines or tables. Everyone touches everything, shares everything without washing it first. It also smells like urine in the therapy room. Ellen would bark orders at my dad, she tried one day to tell me not to push my dad down the hallway when he was clearly tired and struggling to use one hand to move himself. So I told her I will push his wheelchair if I want to he is tired. She'd scoff and walk away. We went to the Head Nurse Anthony, numerous times. Nothing seemed to change. Also talked with Agnes, the director of the therapy department, still, nothing changed. If they had been more involved with my dad, he would have been walking by the time he left. They had him stand twice the few months he had to be there. They had him walk on the parallel bars twice. The place he came from before gave him solid three hours of therapy 5 days a week, I am positive had he been able to stay there he would be walking by now. Dinner service, another glory, Claudia is very rude. She would poke my dad's arm and tell him you need to eat. She was told not to touch him and she argued that it's her job, "this is the cue table I am supposed to tell them to eat and get them to eat, it's the cue table" over and over like a broken record to the point she made my sister so upset. The call buttons are a joke. Nobody comes, which worried me all the time. My dad could not speak so if he needed help he probably would have died because they never check. The call lights are just lights and it buzzes at the front desk, no audio because they are supposed to come check and they don't! The buzzer went off more than a half n hour sometimes and people behind the desk would continue doing whatever it was they were on the computers. I can't say enough about how unsatisfied I am by this place. I have no idea how they have such high ratings. Just awful. Please think twice before putting your loved one in this place.


Response: Don't forget about supposedly having reviews on his progress which they only had one in which the therapist was talking about a different patient. How they tried to get mom to sign a paper to keep dad there longer to get more money from them. Asking if they owned their house, if they had life insurance to cash it in and buy burial plots for themselves. We had to have a nurses aid banned from his room because she would toss him around like a sack of potatoes. If you need medicine on a timely schedule forget it! When we left they gave us a BLANK discharge sheet with wheelchair checked off, a bag of meds with a printout of the names and how much dosage. Over half of which he did not need! Once we got him out of their facility and home, our nurse could not believe some of the meds they were giving him and his Dr. said they were not needed! Don't even get me started on how the floors in the cafeteria and other uncarpeted areas were always sticky. NOT one smile from ANY of the staff when you pass in the hallways, let alone a hello or how are you or how is you loved one!! DO NOT PUT YOUR MOM OR DAD HERE!!!!!


04/23/2013  -  An OurParents User Writes:

After experiencing many health problems due to cancer/chemotherapy my Dad rehabbed at Baybrooke Village. The staff and therapists genuinely and lovingly cared for him. They let him work at his own pace, but encouraged him to excel during therapy sessions. They treated him with integrity and brought comfort to him. Also, the Village was very welcoming and the meals were quite tasty. He was well taken care of.



04/21/2013  -  An OurParents User Writes:

The Nursing Team took great care of my father-in-law while he was at Baybrook. The Therapy Team was outstanding and because of the great care he received he was able to go home. Thank you Baybrook staff.
Faith Beaty



04/18/2013  -  An OurParents User Writes:

It never crosses your mind that you may have to choose a nursing facility or rehab unit when you are only 58. That recently happened to me. After a devastating illness, I needed extensive rehab. For me there was only one choice; Baybrooke Village. They provide their residents with loving care and are quick to respond to your needs. They have done a wonderful job taking care of my mother, who is also a resident at Baybrooke. When I arrived, I could not stand or walk. Through the combined efforts of all the staff and the excellent rehab department, I can now stand, walk, and am heading home. If you are faced with making such a choice a choice, make it Baybrooke. You will receive the best care anyone could hope to have. - M. Sampson



04/18/2013  -  An OurParents User Writes:

I came to Baybrooke with very little hope in sight of returning to a life outside of a nursing home. I was paralyzed from the waist down and told by several physicians that I would never be able to walk again. Due to the high quality physical therapy department and lots of determination and hard work on my part, I am not only able to walk again but however able to live on my own. A lot of credit should be given to the nurses who took care of me at Baybrooke and encouraged me to keep going. I just don't know where I would be without them.


Response: My father was in at the same time, I never saw a patient being worked with. They stuck them at tables or on the machines in front of the loud TV and I was there every single day-unless there's another therapy room in the place I never saw this.


03/24/2013  -  An OurParents User Writes:

it's true medication mistakes are made, and all the adon has to do to cover up these medication mistakes is go into the computer under medication adminidtration and remove the check mark or initial of the med aide or nurse. No one gets in trouble this way and it looks good for the adon ,because the unit is doing good.I know for a fact that a Pt was given a dose of an increase of depakote by mistake ,that should of been given to another pt instead.the daughter was never informed ,and the DON or admin was never informed of the medication error. It was covered up by the adon,by removing it from the computer adminstration site. This adon does that alot,even fixing narc sheets when the counts off.The don and admin is clueless to her cover-ups. If you do take a family member there,keep a close watch ,and ask questions concerning the care, if your smart I would'nt take them there.


Response: They gave my father the correct pills but with a different medication name on it. Kept them also!


01/23/2013  -  An OurParents User Writes:

YOUR RIGHT NO PLACE IS PERFECT, NOT EVEN BAYBROOKE.THEY PASSED THE STATE INSPECTION LAST YEAR.BINDIA A UT THE STATE NEEDS TO INSPECT THINGS ALOT CLOSER. BECAUSE SO MANY MISTAKES WERE MADE BY THE NURSING STAFF THAT GET'S FIXED ,SO THE FACILITY LOOKS GOOD AND THAT THERE FOLLOWING STATE REGULATION'S.PT'S DON'T GET PROPER CARE, BECAUSE THERE ISN'T ENOUGH STAFF. THEY HAVE NURSES FROM INDIA,AND AFRICA THEY CATER TO. THEY CAN'T EVEN SPECT ENGLISH CLEARLY, SO MISTAKES ARE MADE,WHICH THE PEOPLE IN CHARGE FIX,SUCH AS THE ADON'S.JUST TO SAVE THEIR BUTTS,AND TO MAKE IT LOOK AS THOUGH THIER DOING A GOOD JOB ON THEIR UNITS. THEIR A JOKE, BUT SMART HOW THEY PULL THE WOOL OVER THE EYE'S OF THE HIGHER UPS.



12/25/2012  -  An OurParents User Writes:

Baybrooke Village is filled with wonderful people who care for the families of others who can't or won't care for them at home. No place is perfect. I wish people would remember that.



11/21/2012  -  An OurParents User Writes:

Baybrooke Village Care and Rehab Center is an average sized, for profit, nursing home with 110 beds based in Mckinney, TX. At last check, the facility had 110 residents indicating that it is 100% occupied which is more than average within the state of Texas. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Baybrooke Village Care And Rehab Center, was 5 stars. Only 10% of nursing homes have 5 stars in Texas. Important to note that this facility has recently improved and has gone from 4 stars to 5 stars.
We have compared the detailed Medicare data for Baybrooke Village Care And Rehab Center with other senior care providers in Texas. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 08/06/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here


Response: You seem to be a very sad person.

Response: THIS PERSON WHO WROTE HER COMENTS ABOUT BAYBROOKE WAS RIGHT ON THE MONEY.IT'S TRUE THERE ARE ALOT OF UTI'S, AND C-DIFF AMOUNG THE PT'S. BECAUSE OF POOR CARE. THEY PUT PT'S WITH OTHER PT'S IN THE SAME ROOM OR THAT USE THE SAME BATHROOM. THE AIDES TAKE THERE TIME TO ANSWER THE CALL LIGHTS.THEY USE


04/23/2011  -  An OurParents User Writes:

I wouldn't let Baybrooke Village within 100 miles of my Dog to take care of, I they are very very BAD, bad for their employees, bad for their residents, and bad for the family members of the residents, AIDES are inattentive, Nurses are rude unprofessional and do not follow sterile procedures,(why do you think there are so many UTI's in the female and males) c-diff runs all through their halls, they are always short staffed, I have worked plenty of times by myself, They completely disregard the rights of the residents trying not to step on the toes of their family members forget what the resident wants its what their family wants hope the family has the residents best interest at heart. Dining your way for who the residents or the staff. Call lights are rarely answered on time. Broken beds, wheel chairs (that has caused a resident to fall and break a hip) that was reported before the incident oh my so many things I could tell, Oh I bet your wondering why the state hasn't said or done anything well when it's reported which it has been, a little birdie which happens to be a friend of a ADMINISTRATIVE EMPLOYEE calls and lets them in on the little secret so everybody makes sure that everything that was broke was fixed or replaced, all of a sudden every aide that they have working appears of the wood work and everything magically is done the way it supposed to be done.


Response: I worked for Baybrook for like 3 years and its true that u work under staffed.I have worked on every hall in this facility.the problem is they want to save money and so they put one cna on the hall and one person can't provide good care to 18 patients along..I would have four showers a night and still have the hole hall to care for.I remember a accident were a woman fell and the they wanted the nurse to write me up that was enough for me.because none of our fall risk patients had bed alarms on there beds but was required to have them.they wanted me to confess to being in the wrong but I did not.I refuse to take a fall for this facility.the next day everyone had bed alarms on.do a person really have to get hurt and u blame it on the cna just to cover up there mistake. Like you all don't give a @#$% about your staff but I cared enough to leave.I can't lie its a nice facility and a most of the staff do care about the residents.but there's a hand full who don't give a @#$% and its the head people who I'm referring to.

Response: Maby this enviromnemt is not the best work place for you to be in.

Response: YOUR RIGHT THEY DON'T HAVE ENOUGH STAFF.tHAT'S WHY THEY HAVE SO MANY FALLS. THE HEAD PEOPLE DON'T CARE ABOUT THE PT OR RES.THEY ARE MORE CONCERN WITH FILLING THE BEDS TO MAKE MONEY. THEY WANT TO PT TO GET IV THERAPY THERE INSTEAD OF SENDING YHEM TO THE HOSP. BECAUSE THEY MAKE MORE MONEY WITH THE PT STAYING THERE.I WOULD NEVER PUT MY LOVE ONE IN THAT PLACE.WORSE ONE'S ARE THE ADON'S WHO DON'T GIVE HOOT ,ABOUT THE PT OR RES THEY ARE MORE CONCERN WITH KEEPINTHEIR JOB'S, AND COVER- UP FOR NURSING MISTAKES.

Response: According to the Director of Nursing, Anthony, when I would ask why it takes an hour or more just to get two aides to get my dad in and out of bed, he said they are never understaffed and if it continues to take that long to bring it to his attention, OK, I did about three more times. IDK what all the aides are doing half the time they were laughing, joking around and being silly, which is fine, but don't make my dad wait an hour.



Description of Baybrooke Village Care and Rehab Center in MCKINNEY, TX

Number of Beds : 110

Baybrooke Village Care Rehabilitation offers independent living, hospice, rehab and respite services and senior-friendly amenities. When you are able to live without assistance, but want the benefits and comfort of living in a senior-friendly community, choose independent living. Intended for both individuals and couples, these senior communities are also known as senior apartments, retirement villages, and communities for 55 and older. Residents stay in private apartments or individual homes with a plethora of community amenities, services, and programs tailored specifically for seniors. You'll have your own private space, so you can bring your favorite furniture, photos, and cookware. You’ll be able to spend time pursuing activities that you enjoy since tasks commonly associated with homeownership will be taken care of. Because independent living communities are intended for older adults who need little or no assistance, most do not offer medical care or supervision. Community services and amenities usually include fitness clubs, dining facilities, swimming pools, golf courses, hiking trails, social events, and more. Baybrooke Village Care Rehabilitation helps seniors find the worry-free lifestyle they want. In this community, seniors have complete independent living, hospice, rehab and respite services as well as a friendly, supportive community. When seniors are able to live without assistance, but want the benefits and comfort of living in a senior-friendly community, choose independent living. Call today and discover how Baybrooke Village Care Rehabilitation is the perfect fit for seniors requiring independent living, hospice, rehab and respite services.

Source: OurParents.com

Security
  • Fire Sprinkler System

Demographic Profile for MCKINNEY, TX, 75070

People

Male Population
49.84%
Female Population
50.16%
Median Age
31.7 Years
Average Household Income
$104,811

Cost Of Living
Compared to the National Average

Overall
1% Above
Cost of Food
1% Below
Utilities
3% Above
Miscellaneous
4% Below

Environment
Provided By EPA; Closer to 100 is better

Air Quality
3 / 100
Water Quality
80 / 100
Superfund Sites
86 / 100
Physicians per 100k
222.3

Annual Crime

Violent Crime
1
Property Crimes
2