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Home > Nursing Homes > Texas > Mesquite > Willowbend Nursing And Rehabilitation Center

Willowbend Nursing And Rehabilitation Center

(866) 872-7751

2231 Us Highway 80 E, Mesquite, TX


  • Nursing Home
  • Short Term Care: Rehabilitation, Respite

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Willowbend Nursing And Rehabilitation Center
2231 US HIGHWAY 80 E
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User Reviews

11/21/2012  -  An OurParents User Writes:

Willowbend Nursing and Rehabilitation Center is a large, for profit, nursing home with 162 beds based in Mesquite, TX. At last check, the facility had 116 residents indicating that it is 72% occupied which is about average within the state of Texas. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Willowbend Nursing And Rehabilitation Center, was 3 stars, which is a better rating than 68% of nursing homes in Texas. Important to note that this facility has recently improved and has gone from 1 stars to 3 stars.
We have compared the detailed Medicare data for Willowbend Nursing And Rehabilitation Center with other senior care providers in Texas. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 11/10/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

11/09/2012  -  An OurParents User Writes:

We finally moved my mother out of this location to a MUCH BETTER care facility. They are short staffed and for profit only. Most of the staff do not speak good english, there is a lot of turnover, you never see the administrator and hearing aids and dentures turn up missing and the family is never notified. Then when you try to get replacements they do not want to help or admit fault with the loss of the item. Do not put your loved one here. My mother had fallen often and broken bones.

10/11/2012  -  An OurParents User Writes:

When our family placed our loved one in this facility we were fooled by the smiling faces of administration, who made us believe we had made the right choice in this facility. Shortly after, things began to fall apart. We have met a couple of aides who are sweet and caring but extremely overworked. The nurses are lazy and uncaring. Our loved one did not receive regular hygiene care, is not checked in on by staff often enough and personal belongings have disappeared on several occasions. If your loved one is in this facility i would advise you to reconsider.

08/31/2012  -  An OurParents User Writes:

Willow Bend is not a good place for your loved one. They are unorganized, short staffed, for profit only,and do not respond to resident/family needs. It takes a long time to get the meals to the residents in the dining room or in their rooms. Meals are usually cold. Weekend staff especially slow and uncaring. My loved one has fallen many times and had personal items come up missing. No response or explanation given. They usually try to put it back on the family. Getting a phone call back when you need information is non existant. Our family has been waiting three weeks now for a call back on an issue and still no call. Please stay away from this place. There are better facilities out there who will make an effort to help your loved one.

12/28/2011  -  An OurParents User Writes:

They are very unorganized and no one really knows what is going on with the residents. When something is missing, they do not tell the family for sometime.

05/06/2011  -  An OurParents User Writes:

Administration is more concerned with quantity of care and not quality of care!! The administrator is not a person who cares about the patients, only the allmighty dollar...

11/12/2009  -  An Family Member of Current/Past Resident Writes:

I have a family member in this home currently. When they arrived at the facility approximately a year and a half ago the staff was friendly, happy and very attentive. However, when the new administrator came in, people were fired, and it appears not to many were replaced. What concerns me most, is the attitude of the administrator the first time we had a meeting. He was arrogant and it is his way or the highway. The level of care has gone down too in the last several months. The lack of communication between the office personnel, doctors and the family is almost non-existant. If it would not upset my family member, I would move them to another facility. It is not that they like it so much there, it is a matter of the Alzheimer’s that they are suffering with. Even though the memory is fading, they know their surroundings.

Response: This is heartbreaking, but so true. I'm in the same situation with my mother, who has resided at Willowbend for 13 years. Her confusion from Alzheimers is so severe that moving to another facility would be devastating, and it is only 5 minutes from my home, so I'm able to go there 3 times a day to encourage her to eat. The workload for the CNA's is excessive and her care is often neglected, even by the daytime nurse. As others have stated, the administrator is extremely arrogant, uncaring, and difficult to contact. The wonderful man who was administrator when my parents first moved to Willowbend, John Willson, was genuinely concerned about the residents and out among them every day. He even looked like Abraham Lincoln! Just writing this makes it clear to me that I must relocate my mother for her to receive good care, as difficult as it's going to be.

Description of Willowbend Nursing And Rehabilitation Center in Mesquite, TX

Built In 1955 , Number of Beds : 162

Willowbend Nursing And Rehabilitation Center, located in Mesquite, Texas provides the following services: Nursing Home and Short Term Care: Rehabilitation, Respite. It accepts the following payment methods: Medicare and Medicaid. Willowbend Nursing And Rehabilitation Center has received 5 stars from Medicare and an average user review rating of 2 stars. Willowbend Nursing And Rehabilitation Center has a very good hospital, Dallas Regional Medical Center, located nearby, which scored a 88 out of 100 in its most recent Medicare review. The Willowbend Nursing And Rehabilitation Center's nearest hospital is 0 miles away. The zipcode (75149) in Texas, where Willowbend Nursing And Rehabilitation Center is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Willowbend Nursing And Rehabilitation Center can be found here.

Willowbend Nursing and Rehabilitation Center is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Source: SNAPforSeniors, Inc.

we sit on 6 acres, major renovations, showers in all rooms, short-term rehab pvt rooms available soon, state of art skilled unit to be built within next year.


Parking & Transportation
  • Transportation Provided by Facility
Community Services
  • Activity Director
  • Beautician/Barber
  • Clubhouse/Meeting Rooms
  • Guest Dining
  • Housekeeping
  • Laundry Service
  • TV/Media Room
Dining Options
  • Breakfast
  • Lunch
  • Dinner
  • Snack
  • Restaurant Style
  • Ethnic Meals
  • Low Sugar
  • Low Sodium
  • Vegetarian
  • 24 Hour Up and Awake Staff
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Behavioral Support
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Paces or Rummages Habitually
  • Needs Prompting for Their Personal Care
Special Health Conditions
  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Cancer
  • Colostomy or Urostomy
  • Depression
  • Developmental Disabilities
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Immune Deficiency
  • Management of an I.V.
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Severe Brain Injury
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Staff-Administered
On-Site Therapy
  • Audiology
  • Dental Care
  • Eye Care
  • Mental Health Counseling
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • Support Groups for Patients
Memory Care Services
  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6
  • Dementia Stage 7

Demographic Profile for Mesquite, TX, 75149


Male Population
Female Population
Median Age
33.1 Years
Average Household Income

Cost Of Living
Compared to the National Average

17% Below
Cost of Food
1% Below
8% Above
3% Above

Provided By EPA; Closer to 100 is better

Air Quality
32.3 / 100
Water Quality
87 / 100
Superfund Sites
10 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes