CASA RIO HEALTHCARE AND REHABILITATION

(866) 653-9337

6211 S New Braunfels Ave, SAN ANTONIO, TX


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
CASA RIO HEALTHCARE AND REHABILITATION
Work
6211 S NEW BRAUNFELS AVE
SAN ANTONIO
TX
78223
USA
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User Reviews

01/25/2018  -  An Interested Visitor Writes:

I have a family member who resides at this facility. Too bad, I'm not a power of attorney or I would move my loved one elsewhere. Now, I cannot speak about all of the staff, but I need to address the ones that I have encountered. The nurse assistants are the people responsible for ensuring all patients are cleaned, cared for, and addressed when they are in need of assistance. All patients are provided with a device that is pressed when they need something, where a light outside of the door is lit when pressed. Once the light is on, the nurse assitant is to go to the room and assist the patient with whatever they need. WELL...when I was visiting my loved one, who happens to be in the hallway where the 300's rooms are, I saw many lights on, and the nurse assistants were sitting there laughing amongst themselves, totally ignoring the lights. Many patients who reside in this facility are under Hospice care, which means, they are to be cared for and kept comfortable until their death. So with the lights on and patients unattended to in a timely manner, really breaks my heart because I imagine a patient calling for help and possibly dying all while the nurse assistants are having fun socializing.
Another issue that I noticed was some of the patients who are strolling around the facility passing the time, were very happy to see and talk to whomever would give them the time of day. There was a young lady and a staff member (I believe is a nurse assistant), who was walking passed a patient...the patient happily greeted her but she totally ignored that poor patient as if he didn't even exist. I also overheard her speaking with very foul language, about a patient who was in need of assistance with changing clothing. It was as if she was still in high school because her attitude was horrid and she was completely degrading that poor poor patient who needed help. I'm not sure what that nurse's name is but she is a pretty young black girl, who I believe is expecting a child, and wears enormous earrings. Her buddy, a Hispanic, yet quiet girl, was no better because she seems to carry the same attitude as if it's a cool way to treat these people. Now, this facility for ALL of these patients is their home!!!! A home should be a happy and comfortable place where each and EVERY patient is provided with respect, hospitality and the best care. Unfortunately, some of the staff who work there are rude, lazy and have fallen through the cracks when going through the interview process. Most of the lack of respect and attention provided by the people who are to clean and attend to patient's needs are during the evening hours. I STRONGLY recommend that anyone who has a family member, periodically check their loved one during the evening hours by making random visits.
I do, however, want to acknowledge some of the VERY FEW staff members who I see work very hard and deserve to be named as people who provide the best care for the residence based on my experiences, are very professional, have the best bedside manner and actually act like they enjoy their jobs...Vanessa, a very very sweet and respectful, professional lady who the residents LOVE, Rene, a young man who treats the residents as if they were his own family, Fred, a maintenance man who exceeds my expectations because he goes out of his way to help the residents with any issues they have with their rooms, Jackie, a nurse who works so hard at ensuring all residents are provided with medical attention in a very timely manner.



01/09/2018  -  An Interested Visitor Writes:

The worst place anyone can have a family member in. If you plan to admit family into this facility make sure to check the many tags with the state this facility has been given for the many deaths of neglect. This Facility is only open because they are not in a state that would shut them down as they should be and premanently. I strongly suggest you check all reviews in all websites and the state records on this facility. No facility should be running a business with DON and RNs with no licenses in place. The staff are rude and incompetent and the Company itself is heartless to any patient in this facility.



12/12/2016  -  An Interested Visitor Writes:




Description of CASA RIO HEALTHCARE AND REHABILITATION in SAN ANTONIO, TX

Number of Beds : 124

Casa Rio Healthcare And Rehabilitation, located in San Antonio, Texas provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Casa Rio Healthcare And Rehabilitation has an average user review rating of 0 stars. Casa Rio Healthcare And Rehabilitation has an unrated hospital, Innova Hospital San Antonio, located nearby, which scored a out of 100 in its most recent Medicare review. The Casa Rio Healthcare And Rehabilitation's nearest hospital is 3 miles away. The zipcode (78223) in Texas, where Casa Rio Healthcare And Rehabilitation is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Casa Rio Healthcare And Rehabilitation can be found here.

CASA RIO HEALTHCARE AND REHABILITATION is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Source: SNAPforSeniors, Inc.

Demographic Profile for SAN ANTONIO, TX, 78223

People

Male Population
48.70%
Female Population
51.30%
Median Age
31.7 Years
Average Household Income
$34,651

Cost Of Living
Compared to the National Average

Overall
20% Below
Cost of Food
17% Below
Utilities
18% Below
Miscellaneous
2% Above

Environment
Provided By EPA; Closer to 100 is better

Air Quality
10.9 / 100
Water Quality
71 / 100
Superfund Sites
80 / 100
Physicians per 100k
267

Annual Crime

Violent Crimes
6
Property Crimes
8