Caresource Home Health

(866) 653-9337

1624 E 4500 S, SALT LAKE CITY, UT


Services

  • In-Home Care

Payment Options

  • Medicare No
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Caresource Home Health
Work
1624 E 4500 S
SALT LAKE CITY
UT
84117
USA
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User Reviews

04/18/2013  -  An OurParents User Writes:

They promise you the world and deliver subpar care. I witnessed the owner of the company threaten people on the phone and carryon screaming at someone over the phone within 20 feet of my dying mother.



12/10/2012  -  An OurParents User Writes:

The mission statement offered to prospective patients and their families by this facility is "whatever you need or want to make your dying loved one comfortable." An experience of 5+ weeks with a loved one as a patient here shows this is not true.
Management often places the needs and feelings of their minimum-pay health aides ahead of those of PAYING patients. They have repeatedly refused to let a fearful, anxious dying woman's family member stay overnight with her to comfort and observe her, even after an appeal to the nurse- manager by the facility chaplain who could see the patient needed family overnight support. Other staff members observed the patient's distress at being alone at night too. (The patient's daughter was promised upon admission that a family member would be allowed to stay overnight with the patient.) Management appears to allow stubbornness and personality conflicts to interfere with giving the needed and desired standard of care to dying patients, which should be the main focus.
"No outside food or drink" policy for visitors for makes it difficult for families who can't afford the $5-10 cost of meals in the facility cafeteria to enjoy eating with family members who are patients whose meals are paid for. Supposedly it is for the benefit of patients with food allergies, but I've observed staff members bring food from home with very strong smells (cauliflower with garlic dressing!) and eating it at their stations, filling the common area with the smell. The policy appears to be profit- driven rather than for the welfare of patients.
This facility is the only in-patient hospice in the area and thus has a monopoly on this service. Any requests for a change in procedure to accommodate the welfare of the dying patient is met with the attitude of "Well, you can move your loved one to another facility..." but there ARE no other facilites that do what we do, so put up or leave.
Don't be fooled by the glowing reviews and newspaper articles displayed on the walls. Look carefully at the dates and notice that many of them are 7-10 years old.
It IS very clean though...



11/21/2012  -  An OurParents User Writes:

This provider is a in home care provider in Salt Lake City, UT. The provider accepts medicare.
This care provider has rated as 1 stars, based on number of patients who have shown health improvements, when comparing various criteria. It has a lower rating than 80% of in home care providers in the state of UT.



11/02/2012  -  An OurParents User Writes:

Visiting our great uncle we were astonished at the horrible care he received for the "oppulent" surroundings and price of the Care Source. He was ignored constantly and abused by the staff, we asked for his medicine over and over and we were ignored, we felt so bad because as a family we gathered our resources to pay the $5000 price tag only to have horrible nightmare treatment. When his peri care was done he was barely cleaned and had horrible sores as a result. The place is horribly understaffed and the workers stand around and talk to each other. Beware! Don't bring your loved one here. We hope they start to treat us better or we will consider taking him somewhere else.




Description of Caresource Home Health in SALT LAKE CITY, UT

Caresource Home Health, located in Salt Lake City, Utah provides the following services: In-Home Care. It accepts the following payment methods: Medicaid. Caresource Home Health has received 1 star from Medicare and an average user review rating of 1 star. Caresource Home Health has a very good hospital, Lds Hospital, located nearby, which scored a 85 out of 100 in its most recent Medicare review. The Caresource Home Health's nearest hospital is 1 miles away. The zipcode (84117) in Utah, where Caresource Home Health is located, has an average safety rating based on recent crime statistics. A more detailed description of the types of care for Caresource Home Health can be found here.

Caresource Home Health is an in-home care provider. In Home care could be either medical ("skilled") or non-medical ("custodial") support services delivered at the home of the senior. "skilled" service providers who usually provide various medical care needs and "custodial" care providers who provide services for daily living such as bathing, dressing, and meal preparation but may also extend to assistance with transportation, paying bills, making appointments, and simply being there to provide companionship and emotional support. Home Care services are generally available 24 hours a day, seven days a week and are sometimes paid for directly by the client or through a variety of public and private funding sources such as Medicare and/or Medicaid. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for in home care.

Source: SNAPforSeniors, Inc.

Demographic Profile for SALT LAKE CITY, UT, 84117

People

Male Population
47.84%
Female Population
52.16%
Median Age
38.3 Years
Average Household Income
$59,540

Cost Of Living
Compared to the National Average

Overall
8% Above
Cost of Food
3% Above
Utilities
28% Below
Miscellaneous
3% Above

Environment
Provided By EPA; Closer to 100 is better

Air Quality
10.3 / 100
Water Quality
68 / 100
Superfund Sites
10 / 100
Physicians per 100k
249.8

Annual Crime

Violent Crimes
4
Property Crimes
4