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Highland Care Center

(866) 871-8551

4285 Highland Dr, Salt Lake City, UT


  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Highland Care Center
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User Reviews

12/04/2015  -  An OurParents User Writes:

Other than "What a great Physical and Occupational Thereapy staff, there isn't much I can say that's good about High Care Center. The facility is tired looking and in desperate need of a good deep cleaning, thorough painting and updating! In the 8 days I was there, my room was not vacuumed nor cleaned even once (the commode was cleaned). The rooms are not equipped with showers so everyone is relegated to use the community shower (ugh -- who knows if it ever get cleaned or sanitized?!?). The food is mainly mexican fare (beans, rice, onions, peppers) and greasy too often. IThe facility's doctor was never in my room nor did he check on me. I requested to talk with him several times regarding the repeated blood tests he kept ordering. He never responded to any of these requests. The administrators are there to fill-a-spot, I concluded, as none actively managed the problems brought to their attention. There are a few good nurses and a couple of CNA's who really stand out since the majority of the staff is non-caring! and, perhaps, over-loaded with too many patients. The rudeness and down-right meanness allowed in nursing staff who should be kind, compassionate and willing to bring comfort whenever possible is inexcusable and allowed by management!! I would NOT recommend this facility to anyone! As stated, the Physical and Occupational staff is phenomenal!

12/20/2012  -  An OurParents User Writes:

My father has been at Highland Care since August of this year. Initially, it was our hope that with the therapy program offered at Highland he could regain strength and enough independence to return to his assisted living community. Over a period of time we, the family, needed to make a decision on a longer term facility which Highland Care offered.
We narrowed the decision down to two facilities and met with the staff at Highland Care who outlined for us the continued therapy Dad would be receiving which was the main focus of his needs. Based on the commitments made in that meeting and our familiarity with the staff we decided to have Dad stay.
Since our decision to have him remain at Highland to continue with the therapy program outlined, he has been forgotten. Forgotten for multiple therapy sessions, forgotten for entertainment programs. It has become apparent that we were mislead regarding Highlands therapy program as outlined by the staff. In attempts to remedy the situation we have been told that they are doing their best...but it is not what was communicated.
The nursing staff and therapists are competent, caring and understanding but as an organization communication is extremely poor. Shift change information between the nursing staff is spotty regarding the daily needs of the residence. Administrative communication to the floor staff is at best ineffective.
Highland Care continues deteriorate in the level of service it once provided and appears to be satisfied with the current status.

11/21/2012  -  An OurParents User Writes:

Highland Care Center is an average sized, for profit, nursing home with 108 beds based in Salt Lake City, UT. At last check, the facility had 64 residents indicating that it is 59% occupied which is about average within the state of Utah. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Highland Care Center, was 3 stars, which is a better rating than 67% of nursing homes in Utah. Important to note that this facility has recently detriorated and has gone from 4 stars to 3 stars.
We have compared the detailed Medicare data for Highland Care Center with other senior care providers in Utah. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 04/04/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

12/30/2011  -  An OurParents User Writes:

Great Place to be. Best Rehab in the State

Description of Highland Care Center in Salt Lake City, UT

Number of Beds : 108

Highland Care Center, located in Salt Lake City, Utah provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Highland Care Center has received 3 stars from Medicare and an average user review rating of 3 stars. Highland Care Center has a very good hospital, St Marks Hospital, located nearby, which scored a 85 out of 100 in its most recent Medicare review. The Highland Care Center's nearest hospital is 1 miles away. The zipcode (84124) in Utah, where Highland Care Center is located, has an average safety rating based on recent crime statistics. A more detailed description of the types of care for Highland Care Center can be found here.

Highland Care Center is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Highland Care Center is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.

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Demographic Profile for Salt Lake City, UT, 84124


Male Population
Female Population
Median Age
38.5 Years
Average Household Income

Cost Of Living
Compared to the National Average

17% Above
Cost of Food
3% Above
28% Below
3% Above

Provided By EPA; Closer to 100 is better

Air Quality
10.3 / 100
Water Quality
68 / 100
Superfund Sites
10 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes