Hillside Rehabilitation Center

(866) 653-9337

1216 E 1300 S, SALT LAKE CITY, UT


Services

  • Nursing Home
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Hillside Rehabilitation Center
Work
1216 E 1300 S
SALT LAKE CITY
UT
84084
USA
Check pricing and availability
Call (866) 653-9337
or fill out the form below.

We value your privacy. By submitting this form, you agree to our Privacy Policy. You also consent that we can contact you using a phone system that can auto-dial phone numbers. Your consent isn’t required to use our service.


Are You the Community Manager?

If you are associated with Hillside Rehabilitation Center , click the Claim Listing button to contact a representative about a free listing with our referral program.

  • Nationwide Network of Care Advisors
  • Work with 25,000 families each month
  • Market your community with Photos, Videos, FAQ

User Reviews

08/02/2017  -  An Interested Visitor Writes:

My 95 yr. old father with late stage Alzheimer's spent 5 days "respite" at Hillbrook, in conjuntion with Millcreek Hospice. This visit resulted in a marked deterioration in my father's condition. Many things promised for his care were never or very lately delivered (on the last day). Calls for staff assistance were remarkably slow. During the 2nd night it took 20 minutes for staff to get my father to the toilet and then left him there for another 10 minutes! One of the staff looked like they had been asleep. Another day, there was a 20 minute gap of time when our family couldn't be there and my father went to the bathroom by himself when he could have broken a hip or bone or hurt himself. He could not remember the call button due to his Alzheimer's, about which we often reminded the staff. Despite other such patients having a sensor/pressure pad, he wasn't given one until the last night. Being very frail, he has often fallen at home. Even after we registered our complaints to administration at Hillbrook and staff at Millcreek, very little that was promised or hoped for was delivered: a sensor pad, commode, stimulating pad and more, until the last night. And then, only after shouting at staff were the sensor pad and commode provided...late the night before he was scheduled to leave! Our family had to frequently remind staff to alternate pillows under his hip to help heal his bedsores. We had to request a sore to be cleaned before putting on a bandaid. There was NO hot water for at least 4 days, so he had to take a cold sponge bath. Promises to take him out into the sun never materialized. Everyone acted very nice, however, no amount of niceness could compensate for the poor care and oversight. The food was the S.A.D...very processed, very little fresh fruit or vegetables, including margarine and canned food and high glucose corn syrup...not designed for wellness at all. It was often noisy, hammering on the wall outside his room and loud voices, and there were many interruptions creating disturbances and robbing him of rest. Alzheimer patients were wandering alone around the hall; other patients were crying in distress and pain, one of which I assisted by finding staff for her. Despite apologies from both Millcreek and Hillbrook, no one took accountability and we still don't understand why his care was so poor. If our family didn't stay with him round the clock, I hate to think how he would have been treated. I would never recommend this facility to anyone who needed 24 hr. care!



07/16/2016  -  An Interested Visitor Writes:

My experience with this facility was a nightmare. Poor management, not enough trained staff and horrible building conditions. The place is literally falling apart. Shame on hillside for its deplorable conduct. If you love your parent don't put them in there.



09/02/2014  -  An OurParents User Writes:

The staff at Hillside Rehabilitation Center care about their guests and treat them as such. If I am ever in need of assisted living care or rehabilitation for an injury, this is where I would want to be!

Liked:
  • Care
  • Cleanliness
  • Food
  • Staff

    Response: LOL Biased much????

    Response: Wow...this review is soooo far from our experience with this poor facility. They need more staff who are better trained! Atrocious lack of care!


    05/04/2014  -  An OurParents User Writes:

    Warren LDS White Low life BiGTOED RACIST HOMOPHOBIC Walker is the worst administrator on the planet. Allowing MEEHEECANS to ride bicycles in the facility and abuse patients with impunity!!!! Do not place your loved one much less your DOG here at the this podunk scumbag of the earth trash dump garbage heap.

    Liked:
  • Management

    01/17/2013  -  An OurParents User Writes:

    To sum up: Crooked management. Decreasing conditions. Some excellent staff, and several very bad ones. And, a lot of turnover with that staff. Overall, many of the patients and patient families tend to be unhappy.
    The facility tries to present itself as a leader in the nursing home industry in various ways. However, the substance does not match the image, you will find.
    Look elsewhere. You will be much better off.



    11/29/2012  -  An OurParents User Writes:

    my experience as a resident of this facility still causes nightmares there IS NO patient counseling



    my experience as a resident of this place still causes nightmares bingo is the ONLY activity patients are parked in front of the TV i received NO patient counseling whatsoever i had no patient plan the visiting doctor would not speak to the patients directly nothing was done to help me return to independent living my family finally rescued me and i have returned to a normal life



    11/21/2012  -  An OurParents User Writes:

    Hillside Rehabilitation Center is an average sized, not for profit, nursing home with 121 beds based in Salt Lake City, UT. At last check, the facility had 55 residents indicating that it is 45% occupied which is less than average within the state of Utah. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Hillside Rehabilitation Center, was 5 stars. Only 14% of nursing homes have 5 stars in Utah. Important to note that this facility has recently improved and has gone from 4 stars to 5 stars.
    We have compared the detailed Medicare data for Hillside Rehabilitation Center with other senior care providers in Utah. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 08/02/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here


    Response: The five star rating you gave this facility is wholly misleading. Response times are very poor and so is overall care. Patients without family/friends to give round the clock care are at great risk at Hillbrook!!


    03/27/2011  -  An OurParents User Writes:

    In Sept 2010 I wrote a very bad review about Hillside Rehab. Now that I have had time to let my personal feelings blow over, I would like to write how I really feel about Hillside Rehab. Hillside Rehab is a fairly nice facility. It is kept clean and you can really tell that the management staff is very involved in how the facility presents itself. The nursing staff, (with the exception of one night nurse), is very caring and do their best to bring excellent care to the patients there. As in most long term care facilities, the staff to resident ratio is horrible. I will not single Hillside Rehab out because, like I said, in most long term care facilities you will find this is the case. Warren Walker and Ron (the administrator), do a great job of monitoring the call light system and they try to improve response time as well as they can, but again, (and still.....as in all LTC facilities), the staff to resident ratio is overwhelming so it is very difficult for the staff to always answer the call lights in a timely manner. The food, at Hillside Rehab, is probably the best food you will find in a nursing facility, (or at least in the salt lake valley). The dietary manager is on top of her game at all times and will not serve a meal if it doesn't taste good. Huge kudos for the kitchen and kitchen staff!! The maint., department does the best he can to keep the building up and running. The building is old, (but remodeled), and you can tell the age in some areas like the lighting. The hallways are dark and very dreary. As an employee there, I would often complain about this. The air conditioning systems are old and do not always work, so in the heat of summer, your loved one may sweat a lot. Air does not move well in this facility. Hillside rehab is owned and operated by Mission Health Services. The president of Mission Health Services, Gary Kelso, always makes sure that he hires the best of the best consultants in all areas. This is a very good plus for Hillside. I found that, (while an employee there), the consultants really do micro manage the facilities. This turned out to be a very good thing. The activity department is always doing something fun with the residents there. Rebeckah leads the activity department and is full of fun ideas. If a resident is not staying busy, at Hillside Rehab, it is their own fault.
    In closing, I would like to extend an apology, to the staff at Hillside rehab, for running them through the mud with my poor attitude. I would recommend Hillside Rehab for long term placement. If you are looking for a short rehab stay, I would suggest looking at a rehab facility where your loved one does not have to listen to the poor demented folks call for help 24/7.



    09/23/2010  -  An OurParents User Writes:

    My father was at this dump that they call a nursing home. This has to be the worst place to place a loved one. I wouldn't even let my pet stay the night there. It seems that the administrator has no clue as to what is going on. The activity department consists of bingo and an occasional van ride. If you go in there on Friday afternoon, you will see some of the patients sleeping in front of the tv in the dining room. This is an activity? I don't think so. The nurses appear to work harder at getting away from work, than they do caring for their patients. My father was verbally abused by a couple of the CNA's and one of the night nurses. I highly advise anyone, who is thinking about placing a loved one into that dump, think twice!




    Description of Hillside Rehabilitation Center in SALT LAKE CITY, UT

    Number of Beds : 121

    Residents appreciate the comfortable atmosphere of Mission Health Services, with its friendly staff and welcoming common areas. You'll find the following senior care solutions: rehab. Reside at Mission Health Services and enjoy a relaxing lifestyle, where residents can enjoy conversation and meet new friends. With a full range of rehab services, and with a warm, friendly staff, seniors feel right at home. Find the ideal services and amenities you need to live comfortably at Mission Health Services.

    Source: OurParents.com

    Amenities

    Security
    • Fire Sprinkler System
    Special Health Conditions
    • Management of an I.V.

    Demographic Profile for SALT LAKE CITY, UT, 84084

    People

    Male Population
    50.70%
    Female Population
    49.30%
    Median Age
    29.1 Years
    Average Household Income
    $64,561

    Cost Of Living
    Compared to the National Average

    Overall
    1% Below
    Cost of Food
    3% Above
    Utilities
    28% Below
    Miscellaneous
    3% Above

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    10.3 / 100
    Water Quality
    68 / 100
    Superfund Sites
    10 / 100
    Physicians per 100k
    249.8

    Annual Crime

    Violent Crimes
    4
    Property Crimes
    5