Goodwin House Alexandria

(866) 653-9337

4800 Fillmore Avenue, Alexandria, VA


  • Nursing Home
  • Assisted Living
  • Senior Community
  • In-Home Care: Skilled
  • Alzheimer's Care
  • Continued Care Community

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Goodwin House Alexandria
4800 Fillmore Avenue
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User Reviews

11/21/2012  -  An OurParents User Writes:

Goodwin House Alexandria is an average sized, not for profit, nursing home with 80 beds based in Alexandria, VA. At last check, the facility had 70 residents indicating that it is 88% occupied which is about average within the state of Virginia. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home and assisted living facility, is located in a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Goodwin House Alexandria, was 5 stars. Only 16% of nursing homes have 5 stars in Virginia.
We have compared the detailed Medicare data for Goodwin House Alexandria with other senior care providers in Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 11/22/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

Response: I am not sure where your are getting information about Goodwin House. The Health Care Center generally runs about 95% occupancy, and the fees listed are not correct. For accurate information, please contact Goodwin House directly at 703-824-1192.

11/23/2010  -  An OurParents User Writes:

Most people who go to the nursing facility at Goodwin House are already GH residents. In my father's case, however, we were able to get a rare spot when we sought to transfer him from another facility, unrelated to GH, where we had a horrific experience. I cannot say enough good things about the staff and facility at GH -- they were amazing! I truly believe they saved my father's life. It was clean and cheerful, and the quality of the nursing care and rehabilitation was superb, especially when compared to those at the other place. I am so grateful that he found a place there. They nursed him back to health and mental clarity.

Response: This comment is not about our community. Please remove it from the Goodwin House Alexandria listing.

05/27/2010  -  An OurParents User Writes:

When my mother became very ill, she moved from her “independent-living apartment” at Goodwin House Bailey’s Crossroads to the nursing-care floor (in the same building). After a time, which included hospital stays for operations, we attempted to hire nurses aides and an LPN from two different, reputable agencies to stay with my mother at night. GHBC seemed to do everything possible, short of barricading the entrance, to prevent the hiring of these outside aides. At first, rationalizations were offered for not hiring an aide: e.g. an aide would give my mother too much help and she would not learn to be independent. This made little sense, as, for instance, GH aides would wash my mother’s face and brush her hair when she could and wanted to do these things for herself.

When we did finally make attempts to hire an aide from an outside agency, despite being repeatedly discouraged from doing so, Goodwin House set up ridiculous hurdles for these agencies. Unfortunately for my mother, the nursing facility was ultimately successful in keeping aides from outside agencies out. Both external nursing agencies told me that they had never had so much trouble in dealing with a nursing home and that they had the strong impression that they were deliberately being kept out. One very highly-recommended agency told me that they had never encountered such extreme roadblocks. Goodwin House did inform us that we could their hire their aides from their facility---for over double the going-rate for aides--$38 per hour versus $16 - $18 per hour for aides from the agencies. Various rationalizations were given for this one-hundred plus percent difference in hourly rates.

When I went myself to check on my mother at night, I was harassed by some of the staff. I witnessed neglect and ill-treatment of my parent. Several times, while I was still in the hallway---before I had even entered my mother’s room, I heard her crying out for help--help that she indeed needed and if not give to her in a timely way, could have serious adverse effects on her health. One night, when I went to check on my mother, an aide came in the room and yelled at me to get out. She turned on the brightest lights in the room, yelled at me some more, then went over to my seriously-ill mother’s bed where my mother was soundly sleeping, and announced (yelled) her presence, startling my mother awake. Before my mother had a chance to fully wake up and get her bearings, the aide engaged in a standard procedure that would normally cause minimal discomfort at most. However, the aide was so rough that my mother, who is quite stoic, repeatedly cried out in pain. There was no justifiable reason for this rough treatment and causing my mother such pain. After this incident, staff members actually accused me of waking my mother up at night---claiming that was why she slept too much during the day. (Needless to say, they offered no explanation as to why she slept just as much during the day when I didn’t check on her at night.)

The daytime behavior of some of the staff/administration was equally abysmal. including blocking access to my mother with blatant untruths and giving her poor care. For example, a nurse doing an assessment/checkup on my mother (who was ill and disoriented upon her return from a hospital stay for an operation) in my mother’s large, sparsely furnished single room, refused to let me in the room, despite the fact that my mother wanted me there, because, the nurse repeatedly claimed, “there wasn’t enough room.” After I questioned her about this, she changed her line to “out of respect for my mother’s privacy”--an equally nonsensical claim on a number of levels. When I was finally allowed in, the nurse then left the room---leaving the call button on the floor, the phone and water glass well out of my mother’s ability to reach, and the bed sheet pulled around my mother’s legs so tightly that she couldn’t move them---this after the doctors and nurses at the hospital had given clear instructions that it was vital for my mother, because of her serious medical conditions, to be moving her legs. And, of course, my mother was clearly upset. Within a few hours of this incident, this particular nurse, along with another nurse from the facility, made a bizarre complaint about me: they claimed that I had supposedly “slammed a door” and “hit a wall.” On top of all of that, the director of nursing then threatened to bar me from visiting my mother.

(These false accusations and this threat were not made to directly to me. Instead, they were made to my already very-worried elderly father. This manipulative behavior by the staff was the last thing he needed to be dealing with: the added stress was clearly not good for his health.)

In my mother’s room, the call button was often on the floor or placed in a location where my mother clearly could not reach it. The staff also claimed that my mother was at fault for not using the call button when she needed help. It also became apparent that even when she had managed to use the call button, she was not always attended to, particularly at night.

The phone in my mother’s room often didn’t work; the television often didn’t work. More seriously, there was at least one very cold night where the heat didn’t work and there were no spare blankets: my seriously-ill mother became very chilled for several hours. No attempt was made to notify my father, several floors above in their apartment, who could have brought down extra blankets.

Some of the patronizing and insulting behavior of some of the staff could be comical: When I brought my mother a cake for her birthday from a very nice French bakery, I was given unasked-for advice by my mother’s nurse about where I could get a better cake at another bakery.

Other incidents include several nights when my mother was extremely agitated, disoriented, and upset (after returning from another hospital stay that included another operation). It seemed that her intense anxiety and agitation could be caused or worsened by a breathing medication that she was being given at night that is well-known for this particular side effect. The nurse was resentful and sarcastic when I asked her several times over a couple of days to notify my mother’s doctor about my mother’s intense, and for her, unusual agitation and disorientation and to ask the doctor whether it could be due to the medication and if something could be done to help her. The nurse showed no sympathy or concern regarding these intense anxiety attacks. The attacks were painful to watch and the overt disdain and nastiness of the nurse made it much more difficult for me to help my mother.

My mother has a serious lung condition. There was construction going on directly outside the window in her room. On numerous occasions, I came into her room to find the window open, letting the dust from the construction directly into her room. I brought her a HEPA air filter but it was often turned off. When she was moved to another room, we weren’t allowed to turn the HEPA filter on until I got the permission of her outside doctor.

Being polite and respectful to the staff got me nowhere.

I did try talking to the ombudsman (ombudsperson?) about these problems but her response was to tell me about how much worse her parent’s nursing home had been. While this was very sad, her response was neither helpful nor appropriate.

As my mother has gotten better (despite the place--she is someone with an enormously strong will to live) the staff’s behavior has largely improved---as she is able to recognize, remember, and relate to others what the staff is doing. However, some staff members still manage, in their own apparently passive/aggressive way, to harass her by repeatedly asking her why I don't visit her more often. I have had a nurse ask me, directly in front of my mother, why I don’t visit her more often, like I “used to.”

As described above, some staff and administrators appear to play worried family members against each other. They will be attentive and pollyannaishly “charming” when one family member is present (particularly if it is the family member with authority over care) and then behave badly when a different family member is present. There also appears to be a very clear preference for family members who are less observant and don’t ask questions.

The difference in quality of behavior of the staff at the hospitals my mother has stayed at (much, much better) and that of a substantial portion of the staff that I’ve encountered at this nursing facility is enormous.

GHBC appears to expend an enormous amount of money and effort toward creating a good public image. They can be ludicrously pretentious about their supposedly “high” standards, which often seem to have more to do with being unduly rigid and controlling rather than having real standards. They can make a show of concern and interest in regard to concerns and complaints, but as one independent-living resident told me, “they don’t really care.” They seem more interested in appearances rather than genuinely concerned for the quality of life of the nursing residents.

Description of Goodwin House Alexandria in Alexandria, VA

Number of Beds : 80

Goodwin House concentrates on giving the best nursing home care and support to seniors in Alexandria, VA. A nursing home is suitable for seniors who cannot be cared for at home but who do not need hospital care. Licensed nurses and a skilled staff are on-site around-the-clock to address any health concerns and help with any daily activities, such as bathing, grooming, and dressing. Most residents share a room, with nutritious meals offered in a central dining room. An activity director plans an activity and events plan to nurture mental, physical, and social well-being. Reside at Goodwin House and enjoy a relaxing lifestyle, where residents can enjoy conversation and meet new friends. With a full range of nursing home services, and with a warm, friendly staff, seniors feel right at home. For seniors who need continuous, long-term medical support or short-term rehabilitation, nursing home care is a good option. Find the ideal services and amenities you need to live comfortably at Goodwin House.



Community Services
  • Housekeeping
  • Laundry Service
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Special Health Conditions
  • Colostomy or Urostomy