05/21/2014 An Interested Visitor Writes: If you care about a member of your family who is in this facility, get them out asap. My Father is 93 and was left in the bathroom, (he cannot walk) and the buzzer/emergency bell didn't work. I asked for it to be fixed and they said a few days. Moving him, they bruised his little arms. I asked about rails so he didn't fall out they told me they weren't allowed. His bed is almost on the floor and the head supervisor told me they could put a mattress beside him in case he fell out. They don't speak English well, it's very hard to understand them. Several of the nurses were seen laughing and hanging in the hall when we could hear bells going off for assistance from other rooms. His bed has a metal rod in the middle and when I asked for a mattress not being used, they looked at me like I had a 3rd eye. Also, his male nurse left him unattended again and went to his car. The male nurse confronted me and was nasty. This in itself was unprofessional and he should have been fired on the spot. My Fathers roommate saw him out the window. Very dirty place, and insensitive health care providers. These people shouldn't be allowed to care for rats. Where is the health department?? It should be closed down.

03/29/2014 An Interested Visitor Writes: staffs are not available most of the time and management is horrible.

03/28/2013 An Family Member of Current/Past Resident Writes: You should expect to receive cold food regularly and almost always missing at least one item, (food not good at all), bedridden patient left in poopy diaper for up to an hour after buzzing for assistance. Probably 75% of workers are okay/good. The other 25% are inefficient and at times very rude. Center is old, but kept very clean and there is never an odor of any kind. Clothing has been 'misplaced' by laundry at times. Semi private rooms are very crowded and need to be re-done. Electric/cable cords are hanging from walls in places. Some of the workers almost cross that border of verbal abuse...I wouldnt recommend it at all.

01/30/2013 An Family Member of Current/Past Resident Writes: my father was there for hospice services. The staff was heartless and didn't keep him clean or comfortable. It was the worst experience of my life. I hope to never see the facility again.

11/21/2012 An OurParents User Writes: Manor Care Health Services-alex is an average sized, for profit, nursing home with 96 beds based in Alexandria, VA. At last check, the facility had 77 residents indicating that it is 80% occupied which is less than average within the state of Virginia. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Manor Care Health Services Alex, was 5 stars. Only 16% of nursing homes have 5 stars in Virginia. Important to note that this facility has recently improved and has gone from 2 stars to 5 stars.
We have compared the detailed Medicare data for Manor Care Health Services Alex with other senior care providers in Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 08/10/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

04/08/2011 An Interested Visitor Writes: I would never choose Manor Care in Alexandria, VA. for my family.