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Woodbine Rehabilitation & Healthcare Center

(866) 871-8551

2729 King St, Alexandria, VA


  • Nursing Home
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Woodbine Rehabilitation & Healthcare Center
2729 KING ST
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User Reviews

02/09/2013  -  An OurParents User Writes:

Mother is in long term care. She gets NO ASSISTANCE for bathing,the room is in need of cleaning(I clean while I am there). The bathroom is ALWAYS dirty,hard to get into due to multiple wheel chairs parked in it, and has a very strong odor of urine. The social worker has not kept up any communication since the bill was paid(which we were harassed for while waiting for Medicaid coverage). I have zero confidence in this facility to be caregivers.

Response: I hope you will communicate your concerns directly to a member of senior management so we can immediately take whatever corrective actions may be appropriate.
Everyone who resides at Woodbine for long term care receives assistance for bathing. In fact, we have a team of nursing assistants who do nothing but that and who were selected because of a demonstrated aptitude for that work. Many people dislike being bathed by others and it is important for our staff to be sensitive to their feelings and overcome their apprehension.
The results of Woodbine’s most recent annual Virginia Health Department inspection (which was conducted over 4 days by a team of 5 inspectors) were very good and are one reason it is a CMS 4-Star nursing home (see CMS’ nursing home compare website).

11/21/2012  -  An OurParents User Writes:

Woodbine Rehabilitation & Healthcare Center is a large, for profit, nursing home with 307 beds based in Alexandria, VA. At last check, the facility had 276 residents indicating that it is 90% occupied which is about average within the state of Virginia. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Woodbine Rehabilitation & Healthcare Center, was 3 stars, which is a better rating than 61% of nursing homes in Virginia.
We have compared the detailed Medicare data for Woodbine Rehabilitation & Healthcare Center with other senior care providers in Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 08/11/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

07/29/2012  -  An OurParents User Writes:

I have been a resident of Woodbine for about two-and-a-half years; over that time I have found very little to complain about. The staff -- nursing, CNA, dietary, activities -- are excellent. (I have heard some negative stories from fellow residents, but my own, personal, experiences have been positive. I did have a personality clash with one CNA, but she and I settled our differences amicably.) The food, on the whole, is excellent. Residents are offered a choice of menu items, rather that the "take it or leave it" common in other institutions such as this. The food itself ranges from good to an occasional fabulous. (A few months ago I had a simple piece of fish with a delicate white sauce that was worthy of a Michelin Star!)

Response: I am continung my review, above. I was shocked to read the other reviews. To compare my review with the others one might think we were writing about two entirely different institutions in TWO COMPLETELY DIFFERENT GALEXIES!

Response: Thank you. We truly believe experiences such as yours are more typical than many of those posted here. Responses to our customer satisfaction surveys, which are mailed to family members who may return them anonymously, are almost always positive and, when they are not, they often help us learn where we can improve. Your comments about the quality of our food are particularly welcome as this is an area of constant attention. Meals should be one of the highlights of the day – from enjoyment of the food to enjoyment of dining companions.

03/21/2012  -  An OurParents User Writes:

I agree with all the reviews. This place is horrible, the care is terrible, the staff is terrible. They don't care about the patient, my father had a fever for 3 days and they didn't realize it until my mother pointed it out over and over again. He ended up being tranported to the Alexandria ICU. His hospital was in Arlington but paramedics believed he would die if they attempted to go to Arlington. Please do not take your loved ones there! This place is the worst of the worst!

Response: Whoever supervises this place needs to be fired!!

02/17/2012  -  An OurParents User Writes:

Terrible nursing and staff care. My mother was there for rehap after hip replacement surgery. She had no other medical problems. Staff was rude, disrespectful, unresponsive and incompetent. Food was horrible, served cold and unrecognizable. Facilities were dirty,and unclean. Staff broke lamp in room and my mother was left in the dark for over 24 hours because they had no one on staff to fix the problem immediately. After three days of this unbearable treatment, I was trying to have her transferred to another facility when I was phoned at midnight telling me they were transferring her to the hospital, but gave no explanation. I had just seen here a few hours earlier and had the nurse come in because she did not look well. Without examing her, the nurse said she was fine. She died from phenomia less than 24 hours later. After her death, I was sent a letter referring to my Mother as my wife (I am her daughter) telling me to sign some forms using her name because they neglected to have her sign when she alive. If you care for your loved one, avoid this hell hole!

Response: First, I am sorry for the loss of your mother and for anything Woodbine did, or failed to do, that made her experience and yours unpleasant. We are very serious about caring for the people who are entrusted to us. This includes counseling and, if that does not work, terminating employees who do not meet the standards of care we set and which are prescribed by the Virginia Department of Health. Woodbine is rated a 4-Star nursing home by the department of the federal government that oversees Medicare programs. You can Google “Nursing Home Compare” and see for yourself. I realize it is too late to change your opinion, but wanted you to know that we have taken your comments to heart.

02/02/2012  -  An OurParents User Writes:

This is the worst place in the world. It is dirty , nasty and poorly run. None of the staff are educated. They get off the boat and this place hires them at the shore as long as they are breathing. I don't think anyone there has ever been to school and they can't read or write and they speak loudly with thick accents. The state should shut this hell hole down or either condemn it.The staff sits and watches t.v. and the fat charge nurse sits at the desk all the time.I hate this place .On a scale 1 to 10 .. I RATE IT A MINUS 1000

Response: This is wrong in so many ways. Our staff is not only trained and licensed in accordance with all federal and Virginia requirements (which obviously entails proficiency in reading and writing English), they are also screened before hire by the same sort of assessment instruments used by the most successful chain restaurants and retailers in the United States. While many nurses and certified nursing assistants were born overseas, they have legally immigrated to the U.S. because of the opportunities available here, unlike the countries they left, for people who are reliable and work hard. Many émigrés have gone into healthcare because they were raised in cultures which instilled values of compassion and respect for elders.

01/12/2012  -  An OurParents User Writes:

Filthy. OMG, fix the moldy, nasty plumbing. They only place in area that takes ventilator patients, so they can not do anything they want. Seeking another facility, even if we have to travel.

Response: If an unsanitary or non-hygenic condition is observed by a resident or family member, we want you tell us about it right away. Ask to speak to someone from the maintenance or housekeeping departments so we can deal with it immediately. If a family is unhappy at Woodbine and it feels we cannot gain its confidence going forward, we will assist in transferring the patient to another setting.

11/15/2011  -  An OurParents User Writes:

Why would you let someone throw up blood for over 12 hours instead of calling an ambulance. My family member lost over a quart of blood and could have died because of this.

11/09/2011  -  An OurParents User Writes:

Also, bathrooms in the waiting area/main lobby are NOT handicap accessible. What kind of place is this??

Response: You are right about this and we apologize. Woodbine was built at a time when nursing homes were actually retirement homes and no one had even thought of the Americans with Disabilities Act. It has been upgraded many times over the years but always in areas involved in patient care rather than public convenience. In order to make the lobby bathrooms handicap accessible, a few walls and a lot of plumbing have to moved. We plan to do that as part of a major renovation that will begin this year.

Description of Woodbine Rehabilitation & Healthcare Center in Alexandria, VA

Number of Beds : 307

Woodbine Rehabilitation & Healthcare Center, located in Alexandria, Virginia provides the following services: Nursing Home and Short Term Care: Rehabilitation. It accepts the following payment methods: Medicare and Medicaid. Woodbine Rehabilitation & Healthcare Center has received 4 stars from Medicare and an average user review rating of 2 stars. Woodbine Rehabilitation & Healthcare Center has a very good hospital, Inova Alexandria Hospital, located nearby, which scored a 88 out of 100 in its most recent Medicare review. The Woodbine Rehabilitation & Healthcare Center's nearest hospital is 2 miles away. A more detailed description of the types of care for Woodbine Rehabilitation & Healthcare Center can be found here.

Woodbine Rehabilitation & Healthcare Center is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Source: SNAPforSeniors, Inc.

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