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The Laurels Of Charlottesville
(866) 871-4548
1165 Pepsi Pl
Charlottesville, VA
Housing Types:
  • Nursing Home
  • Skilled Nursing Facility

The Laurels Of Charlottesville
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User Reviews

11/21/2012 An OurParents User Writes: The Laurels of Charlottesville is an average sized, for profit, nursing home with 120 beds based in Charlottesville, VA. At last check, the facility had 118 residents indicating that it is 98% occupied which is more than average within the state of Virginia. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for The Laurels Of Charlottesville, was 3 stars, which is a better rating than 61% of nursing homes in Virginia. Important to note that this facility has recently detriorated and has gone from 4 stars to 3 stars.
We have compared the detailed Medicare data for The Laurels Of Charlottesville with other senior care providers in Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 06/14/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

11/18/2010 An Family Member of Current/Past Resident Writes: My father has been in The Laurels of Charlottesville for the last three weeks, recuperating from shoulder replacement surgery. His experience has not been positive. The situation has been very stressful for him and for my mother, the only local family member.

The Laurels does not get even the basics of care right. The place is dirty. My father was a resident in the skilled nursing unit for 20 days before the floor was mopped. The ONLY reason it was mopped at that point was because phone calls complaining about the cleanliness were made to the Director. Even more distressing than the filthy floors, tho, is the routine practice of leaving hastily emptied and NOT CLEANED urinals on the bedside tables. I witnessed this on more than one occasion and my mother has washed the urinal out EVERY time she visits him. The will set a full tray of food beside a full vessel of urine and just leave the room with the patient asking if they could please remove the urine from the table.

The response time when the "nurse call button" is pressed is unacceptable. On average it is an hour before anyone stops by. On MANY occasions, no one answers the call. My father once waited for four hours in the middle of the night for a pain medication.

The "skill" level of the nursing staff is questionable. One of the nurses did not know how to readjust the immobilization sling on my father's shoulder replacement arm and told him to do it himself after he had awakened from a panic attack in the middle of the night.

The food is absolutely vile and they do not server enough of it to keep the patients from being hungry. Without family members bringing supplemental food to the patients, patients would go hungry. The nurses are not able to provide any additional food if the residents don't have their own pantries. In addition, nurses do not have the time to help patients get their own food that is stored in the communal pantry/kitchen.

I have personally filed complaints with the Virginia Center for Quality Healthcare Services. I would advise anyone considering this place as a care option to call them (804/367-2104) and check on status of pending complaints / violations.

The bottomline is that the place is being run to maximize profits, not to provide care that "exceeds expectations" as they claim. The nurses, for the most part, may be well trained and caring, but they are so overworked with a massive patient load that they cannot provide good care. The ONE bright spot in this place is the physical therapy department. The physical therapy that my father has received has been very good and has been provided by well trained, caring and motivational therapists. It helps that the rest of the place is so awful that he is motivated to move heaven and earth to get out of there.

My father is slated for three more joint replacments in the next two years and will require in patient rehabilitation after each. We will NEVER agree to him returning to this place. It is a terrible place to leave a loved one. I would not recommend it to anyone.

Response: I am working at Trinity Mission Nursing Home. I left Cedars about 7 months ago. I understand that people are getting laid off from Cedars and some are planning to apply at Laurel's. Be very careful hiring from cedars. Unless things have changed in the last 7 months, employees are abusive there and neglective, and lots of criminal records. They steal, lie, and backstab. I hate to see one of them end up there especially since I have a friend who is a resident in your facility. This is not a mean attempt it is truly because I know what I'm talking about. Be careful hiring from there.

Response: The worst place to put your love one, verbal abuse from staff to patients is number one, bad attitude, medication errors and a lot of law violations, it's a shame, this place should be closed...

Description of The Laurels Of Charlottesville in Charlottesville, VA

Number of Beds : 120

The Laurels Of Charlottesville, located in Charlottesville, Virginia provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. The Laurels Of Charlottesville has received 2 stars from Medicare and an average user review rating of 2 stars. The Laurels Of Charlottesville has a very good hospital, Martha Jefferson Hospital, located nearby, which scored a 91 out of 100 in its most recent Medicare review. The The Laurels Of Charlottesville's nearest hospital is 3 miles away. The zipcode (22901) in Virginia, where The Laurels Of Charlottesville is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for The Laurels Of Charlottesville can be found here.

The Laurels of Charlottesville is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, The Laurels of Charlottesville is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.



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    Demographic Profile for Charlottesville, VA,22901

    Annual Crime
    22901 Avg.
    Violent Crimes 6 4
    Property Crimes 5 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 33%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality 84 / 100
    Water Quality 76 / 100
    Superfund Sites 10 / 100
    Physicians per 100k 460.5
    Cost Of Living
    Compared to the National Average
    Overall 11% Above
    Cost of Food 3% Below
    Utilities 3% Below
    Miscellaneous 2% Below
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 27.12%
    Male Population 46.16%
    Female Population 53.84%
    Median Age 39.1 Years
    Average Individual Income
    Average Household Income $58,706
    Population Change
    Religions Breakdown of religious affiliations in Charlottesville VA
    Percent Religious 28.76%
    Baptist 8.13%
    Methodist 3.77%
    Catholic 3.64%
    Other Christian 3.53%
    Episcopalian 3.18%
    Presbyterian 2.41%
    All Other 4.09%
    Breakdown of ethnicities in Charlottesville VA
    White  80%
    Black  11.4%
    Asian  3.6%
    Hispanic/Latino  3.1%
    Multiracial  1.5%
    Other  0.2%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.