Friendship Retirement Community

(866) 653-9337

327 Hershberger Road, N.W., Roanoke, VA


  • Nursing Home
  • Assisted Living
  • Continued Care Community
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Friendship Retirement Community
327 Hershberger Road, N.W.
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User Reviews

11/21/2012  -  An OurParents User Writes:

Friendship Health and Rehab Center is a large, not for profit, nursing home with 373 beds based in Roanoke, VA. At last check, the facility had 361 residents indicating that it is 97% occupied which is about average within the state of Virginia. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is located in a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Friendship Health And Rehab Center, was 1 star, which is a lower rating than 82% of nursing homes in Virginia. Important to note that this facility has recently detriorated and has gone from 3 stars to 1 stars.
We have compared the detailed Medicare data for Friendship Health And Rehab Center with other senior care providers in Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 09/15/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

12/02/2010  -  An OurParents User Writes:

My grandfather was here for about 3 months and I think it is an awful place! Very non personal and has a creepy hospital feel to it and the rooms don't even have carpet and meals are presented on a covered tray reminding you of being in the hospital with no choice and gross food....
He is now at Our Lady of the Valley which is much more pleasant and so is the staff and the director. You get a warm and welcoming feeling as you come in. He has choices for what he wants to eat at each meal and his room is carpeted!

04/25/2009  -  An OurParents User Writes:

Rehab staff were kind and helpful, but avoid being an inpatient in this facility. Nursing staff is poor: no handwashing, not even after leaving isolation rooms. Family had 2 infections in just 2 weeks time there - UTI and MRSA in surgical wound. Staff did not recognize infection, told us it was fine. Had to fight for treatment and removal from center. Seems very difficult to get a doctor there when needed. One wound nurse for all of center, unable to see all patients and may be a carrier of infection as she comes in carrying her gloves balled up in her hands, did not witness her washing her hands either. Nursing leaves patients on bedpans for extended periods (1 hour witnessed), and in their own waste refusing to clean them up again. Even simple linen changes and consistent meal trays seem to be a challenge. Witnessed staff not carrying out an MD order for an entire 10 days despite frequent requests/reminders to do so. Did not check on diabetic with chronic pain for 6 hours - no meal tray, no blood sugar check, no pain medicine. Family had to rush over, MD called by family and medicine suddenly available after all. Be prepared and able to fight for yourself and protect yourself if you go there. Check out quality ratings on Medicare Nursing Home compare site-wish we had!!
Source: Yahoo Local

Description of Friendship Retirement Community in Roanoke, VA

Number of Beds : 373

Friendship Retirement Community provides assisted living and independent living care services and living options for seniors. Assisted living, geared toward individuals who want to live with some level of independence but occassionally need a little assistance, is the fastest growing, long-term care option for seniors. Living in a senior community has many advantages. Research suggests that seniors who live near their peers and have a variety of social activities feel a greater sense of well-being. With assisted living, you'll enjoy senior-friendly homes and a welcoming staff. Other services you'll find include around-the-clock supervision and security, access to professional nurses, emergency call systems, help with daily living, and nutritious meals prepared by chefs. These communities typically provide housekeeping, laundry, transportation, and a calendar of social events. Independent living is designed for seniors who are self-reliant but who want to enjoy a worry-free life. Developed for both individuals and couples, these senior communities are also known as retirement villages, 55+ communities, and senior apartments. Residents stay in private apartments or individual homes with a range of community amenities, services, and programs tailored just for seniors. You’ll enjoy your own space, so you can bring your favorite belongings, such as furniture and personal items. With independent living, residents won't have to worry about maintenance, mowing, or other chores associated with home ownership. Because independent living communities are intended for older adults who need little or no assistance, most do not offer medical care or supervision. You'll find many social programs and community amenities, such as gardening, bridge, bingo, fitness programs, book clubs, and planned outings. Reside at Friendship Retirement Community and enjoy a relaxing lifestyle, where residents can enjoy conversation and meet new friends. In this community, assisted living and independent living services are provided. The help you'll find at assisted living communities is offered as necessary, with the goal of supplying the support services required to stay as self-reliant as possible. Independent living is designed for seniors who are self-reliant but who want to enjoy a worry-free life. If you are looking for the perfect assisted living and independent living services for you or a loved one, call today to find out more.


Demographic Profile for Roanoke, VA, 24012


Male Population
Female Population
Median Age
41 Years
Average Household Income

Cost Of Living
Compared to the National Average

2% Below
Cost of Food
6% Below
6% Below
4% Below

Provided By EPA; Closer to 100 is better

Air Quality
54.1 / 100
Water Quality
80 / 100
Superfund Sites
101 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes