Berkshire Health & Rehabilitation Center

(866) 653-9337

705 Clearview Dr, VINTON, VA


Services

  • Nursing Home
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Berkshire Health & Rehabilitation Center
Work
705 CLEARVIEW DR
VINTON
VA
24179
USA
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User Reviews

07/22/2016  -  An Interested Visitor Writes:

Berkshire was the worst place you could ever put a loved one. My mom was there for 2 weeks after her back surgery (before we took her out) which was 2 weeks to long. During her stay there she was only given one bath and she only got that because my dad went to administration and complained. They didn't half feed her. There were at least 3 evenings where she didn't receive any dinner at all. When we called to tell them she didn't get any dinner they sent her a metal tray that looked like it might have come from a prison with some beets and a half cup of dried up fruit. My dad tried and tried time and time again to get something done but nothing ever changed. She wasn't given the medicines she was suppose to have and when she did get them they were usually late. On one occasion they even left dirty needles laying around in the room. My sister and I sit by and watched as lights would go on in patience rooms and the nurses and the aids would just walk right by them. On another occasion the lady beside my mom was put on a beside commode and left there for about 15 minutes or more while she yelled and yelled for somebody to come and get her off. All the aids took lunches and breaks at the same time so that left no one on the floor with the patients. I only say this because we saw it with our own eyes. Every time my Dad would complain they tried to make him feel like he was the idiot, always trying to cover their behinds and never actually listening to what he had to say or even owning up to it or try to fix it. Oh they would say they would but the next day would be worse. When they did come around and ask her for instance what kind of food she did and didn't like, she told them she didn't like carrots. Well guess what the very next day she got carrots. It seemed liked what ever she told them or asked for they did just the opposite. The last day she was there my sister had had enough....She started taking pics...well guess what they started moving then...One nurse grabbed a patience that had been just sitting in the hallway in a wheelchair and took off down the hall with her, another one grabbed the medicine cart and started giving out meds and one just hid behind the wall all together, but at least they started moving. I know this all sound crazy but it is how it is at Berkshire...Please don"t put you loved one there.


Response: I was recently as a resident my name is Allen. I had asked for a room they said they had it ready when I got there it wasn't ready. They said they had another room they would give me and I went to that one it wasn't ready then I was told to be ready shortly about 10 minutes. I went back it was ready but it wasn't what I thought it would be. So I thought I'd stay overnight and see how it was a next morning. I got up I had breakfast then I thought I would stay and see how things were that morning. Then I kept asking for the remote to the TV again which I never saw. I still some tea on my lap it was a orderly next door a girl she came in and mopped it up. And another girl who's been in my room before I asked to clean me up as for a bad she walked over to my door beside my bed and went into it and I told her no I would do that myself. She said she had been in there earlier that day. Then I ask for a bath again. Still didn't get one. I want to ask again from the orderly and another person came up identifying this and another part of the staff there. And said they can help me I said all I want is a remote for my TV and it shouldn't take 4 times or more to get a bath or a remote. I don't know what's wrong with this place. I told him I wanted to leave. That's when they brought another administrator. I thought they would help me but they weren't. They said I had to signed out Ama. That's when Carol showed up and said she would know what happened to the medication that was in my drawer. Then they asked me what I want to do again and I told him I wanted to check out it's only I had to sign I did I did leave with anything other than my clothes that I came with.. I'm very upset with this place I went there as I told him before to get better not to be aggravated and made worse. Like I said before you're not well organized make a big to-do about nothing and I don't understand why they can't find a remote or make sure patient has a bath.. the other thing I don't like is the fact that someone on their staff went into my room without my knowledge and remove something that was not theirs. One more thing I'll say before I close my little granddaughter who is McKenna she's six she said that she smelled extinct down there and it didn't smell good. If that's the case I need to have somebody go in and clean up which I hope they do.


08/29/2013  -  An OurParents User Writes:

This is the best facility in Roanoke. They truly care about their patients and love their jobs, it shows. I would bring my dad back if needed . He loved being there. The facility is so clean and never smells. The nurses care about the patients well being and always answer any questions you have.



05/23/2013  -  An OurParents User Writes:

How does this facility continue to provide inadequate care to their residents and stay in business. There is never enough Nurses or CNA's to handle the number of residents let alone provide the care they need and deserve. It's appalling!! Who is accountable?? Their mission statement is a JOKE! Get to know our residents..lol..which ones? The staff doesn't even know where you came from, how you got there or anything else of importance. It appears, you're just a body taking up a bed, paying every dime you have; plus what you don't have. Someone needs to seriously find out what this facilities problem truly is...and correct the problems..instead of comparing percentages to other facilities.



05/06/2013  -  An OurParents User Writes:

So bad. I quite voluntary work.



05/06/2013  -  An OurParents User Writes:

Do Not go there!!



11/21/2012  -  An OurParents User Writes:

Berkshire Health & Rehabilitation Center is a large, for profit, nursing home with 180 beds based in Vinton, VA. At last check, the facility had 156 residents indicating that it is 87% occupied which is about average within the state of Virginia. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Berkshire Health & Rehabilitation Center, was 4 stars, which is a better rating than 83% of nursing homes in Virginia.
We have compared the detailed Medicare data for Berkshire Health & Rehabilitation Center with other senior care providers in Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 09/01/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here


Response: Average NOT below average, YES
Facility policy is to lie and deny



Description of Berkshire Health & Rehabilitation Center in VINTON, VA

Number of Beds : 180

For seniors who wish to stay in their own homes, Berkshire Health Care Center is available every day with a wide-range of services. Providing a variety of helpful elder services, such as medication reminders, light housekeeping, and groooming assistance, in-home care professionals are available around-the-clock. Some seniors, as they age and begin to need assistance, simply do not wish to leave the place they’ve called home for many years. Sometimes they bought their dream home upon retirement. Sometimes it is the house where they raised their children and watched their families grow up. For them, the walls and floors resonate with memories. A caring, in-home staff understands this and is dedicated to making seniors as comfortable and as satisfied as they can possibly be. Services are available twenty-four-hours a day, seven days a week. Home care includes various medical and non-medical support services. For many seniors, home care allows them to stay independent for as long as possible. For seniors who prefer to remain in their own homes, Berkshire Health Care Center care providers are available every day with a wide-range of services. In-home care is an option for seniors when they need it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who would like to stay in their homes but who need some help with the daily activities of living. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. For help with your questions about Berkshire Health Care Center, call a care advisor today.

Source: OurParents.com

Security
  • Fire Sprinkler System

Demographic Profile for VINTON, VA, 24179

People

Male Population
48.38%
Female Population
51.62%
Median Age
40.1 Years
Average Household Income
$48,724

Cost Of Living
Compared to the National Average

Overall
9% Below
Cost of Food
2% Below
Utilities
2% Below
Miscellaneous
3% Below

Environment
Provided By EPA; Closer to 100 is better

Air Quality
97 / 100
Water Quality
91 / 100
Superfund Sites
77 / 100
Physicians per 100k
336.9

Annual Crime

Violent Crimes
2
Property Crimes
4