Bay Pointe Medical & Rehabilitation Center

(866) 653-9337

1148 First Colonial Rd, VIRGINIA BEACH, VA


  • Nursing Home
  • Short Term Care: Rehabilitation, Respite

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Bay Pointe Medical & Rehabilitation Center
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User Reviews

09/29/2014  -  An OurParents User Writes:

This place is rated a 0 on a scale of 10 because if the lacks of quality patient care. If you choose to admit your Loved one's to this facility. My advise would be to pay close attention to details in the facility, look beyond what is spoken out of the admission director and DON and Administrators mouth. The Number one Quota that many of the staff say at this facility is " It's just business and It's all about the Money. Often forgetting the patient, I seen it first hand as a former employee. Again pay very close attention to details from the time you meet with the receptionist and walk down the hallway. Ask to visit upstairs and rehab department when they least expect it. Review there last survey April 2014 you will be very surprised. Come to the facility as often as possible. I wouldn't take my family member to this facility.

  • Activities

    04/08/2013  -  An OurParents User Writes:

    This place is the worst!!! There is no caring, no patient care, CNA's are overworked--are assigned 14 patients and that was in the skilled nursing area.

    12/27/2012  -  An OurParents User Writes:

    negative ratings all around for this minimal care facility. sightings of trained staff were nearly non-existent; remaining staff seemed to care only about getting off work for the day. So sad to watch a loved one languish in this horrible place.

    11/21/2012  -  An OurParents User Writes:

    Bay Pointe Medical & Rehabilitation Center is an average sized, for profit, nursing home with 112 beds based in Virginia Beach, VA. At last check, the facility had 89 residents indicating that it is 79% occupied which is less than average within the state of Virginia. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Bay Pointe Medical & Rehabilitation Center, was 3 stars, which is a better rating than 61% of nursing homes in Virginia. Important to note that this facility has recently improved and has gone from 1 stars to 3 stars.
    We have compared the detailed Medicare data for Bay Pointe Medical & Rehabilitation Center with other senior care providers in Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 02/24/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    11/20/2012  -  An OurParents User Writes:

    Baypointe has great employees! They care about their residents and are truly one big family.

    11/20/2012  -  An OurParents User Writes:

    As a past resident myself, when i read these negative comments i felt as if i had to speak up. This place was fantastic. My doctors swore i would not walk again and suggested i needed rehab. So my family checked out some places and we decided to go to BAY POINTE. It was the best choice we made. the care was great, the staff was excellent, overall we loved everything about BAY POINTE. I am now back at home and walking with a cane. Please people when you read something online dont always believe it. I will be going back to Bay Pointe after my surgery in January, They are GREAT. Thank you Bay Pointe For the Great care you Provide.

    10/12/2012  -  An OurParents User Writes:

    I wouldn't recommend this facility to ANYONE. We put our Mother there short term to get rehabilitated to endure a trip to Charlottesville to be evaluated for a Liver Transplant. We were diligent, kept in constant contact with all Staff, Nurses, Head of Nursing, Head of Rehab, Social workers and Administration and visited every other day if not every day. She was not in the mental capacity to communicate to us what was or wasn't being done to or with her due to high Ammonia levels which affected her brain. She was in and out alot. We could tell she was declining and called a meeting with the Administrator and top staff. They ensured us they would be taking all measures to pay special attention to her needs. One of which included being fed because of poor mobile skills. We showed up one day and found a food tray in front of her with no attendant assisting in feeding her while she was attempting to open a cup with a lid. She also had not been given the meal plan the dietitian left for her to have. Instead the Cafeteria manager decided she didn't need meatloaf since it was a "processed meat" and instead of replacing it with another form or protein just gave her another vegetable so she had no meat at all. I tried to reach Admin. or head of nursing but it was the weekend and NOBODY would return my call. The next day we took her out against medical advice and took her immediately to the hospital where we found she had lost 16lbs in 29 days of being there!!!!! How the hell does a facility like that NOT NOTICE such a severe weight loss in such a short period of time? I specifically asked her treating doctor if they were qualified to care for someone with liver failure and i was assured she had plenty of experience with these cases. At one point they had scheduled a trip to a doctors office that she wasn't even scheduled for. Medical transport picked her up from the facility and DROPPED HER OFF unattended in pajamas and a diaper and nobody even knew she was gone until i called to ask WTH was going on. Luckily someone at the doctors office new us personally and called me to tell me they had just dropped my mother off and left her there sitting in the lobby. It took them almost and hour and a half to go get her and they had no explanation other than it was a mistake. After staying at this facility my mother was no longer even eligible to be considered for the liver transplant list due to her severe loss of weight and deterioration while in their care. She was hospitalized over a week and once she knew she could not get a new liver decided to give up her 14 month struggle with end stage liver failure. We took her home on hospice because those were her wishes. And we dared not put her in another facility after what she had been through at Bay Pointe. She passed one month after leaving the hospital. If i had the money to fight these people, i'd be pushing a malpractice suit with a passion without a doubt!!! Don't send anyone loved one there, the guilt i feel sometimes is almost unbearable. I just wish we would have known then what we know now. R.I.P. Mom, we love u....

    08/02/2012  -  An OurParents User Writes:

    I have read these reviews online that people are writing and these comments are outrages. I was a patient in this building and loved it, I was there for nursing care and therapy for a hip fracture. I really enjoyed their loving nature, they really care about their patients and they do a fantastic job at it. The physical therapy is awesome. I am back at home and doing great because of these nurses and staff. I THINK SOME OF THESE COMMENTS COME FROM FIRED EMPLOYEES OR FAMILIES/patients that owed money.

    Response: Well I'm glad your stay was pleasant. I am not an ex employee nor did our family owe money for my mothers care. She was neglected and not cared for properly while there and that's the bottom line.We told them repeatedly we saw the signs that she was declining being very familiar after all her former hospitalizations. For god sake, i called the facility during a weekend to get a status on my Mom and a PATIENT rolling around in a wheelchair answered it!!!! They have no receptionist to answer phones on weekends so they pick up at will if your lucky. So if your loved one can't answer a phone in their room on their own your are SOL!!!

    01/03/2012  -  An OurParents User Writes:

    They were understaffed

    10/14/2011  -  An OurParents User Writes:

    I was recently transferred to this facility from a local Sentara Hospital. I needed infusion therapy for an infection due to a liver stone. I found the employees dispensing the medications were inaccurate MOST OF THE TIME. I brought my own medicine to treat a chronic illness. My pill burden is extensive, and complicated. I have known from previous stays in nursing homes that the staff ends up bungling my prescriptions. I complained many times, and MY OWN MEDICATION WAS TAKEN OUT OF MY ROOM AGAINST MY WILL, ostensibly "for the protection of the other patients". I'm NOT talking about pain medication or medication that is frequently abused. I am talking about antiretroviral medication, that I have to take at very specific times due to drug interactions. If you care about your relatives, pick somewhere else. I was not on a restrictive diet, and STILL the food was ABOMINABLE. I took pictures of it, but there's no where to post this on your site. There was ONE employee, Leroy, who I am assuming was a certified nurses assistant. He was the only employee that seemed to care about the patient on a personal level.
    I can tell you that I needed to advocate for myself, almost every step of the way, and I feel bad for those patients who were less articulate or less insistent on getting good care, especially those who were frail or were in any particular stage of Alzheimer's or dementia. In addition, if you are considering this place (Bay Pointe), make sure you are comfortable with things like basic sanitation, toilets, showers, etc. Make note of staff going room to room without hand washing. One thing to check on in particular, try visiting this facility during off hours, like nights or weekends, when the "front office" administrative staff are not present. Venture into the dining room, near the front entrance, and see what hides under those plastic plate covers. For a facility that is getting around 5K-6K/month (see their brochures) Medicaid/Medicare reimbursement, someone is making a lot of money at the expense of the resident patients. That quality SURE DOES NOT show up on the food trays, regardless of WHAT special diet your health care provider has assigned to you. If you are currently at a hospital, and your discharge planner has decided to send you to Bay Pointe Nursing home, on First Colonial Road, near Sentara Virginia Beach Hospital, resist this as much as you are able. If you are being placed in a nursing home just because you need infusion therapy, know that you can get this on an outpatient basis at a nearby hospital (Sentara Independence, formerly Bayside Hospital) Stay away from Bay Pointe!!!

    Response: I was a patient there just recently and it was great, you obviously owed money or was an employee that didn't there job and got fired. BAY POINTE WAS GREAT! I had excellent care. The food was great. This crap of bringing in your own medicine is a bunch of croc, they don't allow you to bring your own in, unless you and your family snuck it in because your a drug dependent user. Everyone that has read this review, please take into consideration on the individual's that feel out these reviews could also be someone that has a vendetta or hatred to this great facility. It could also be some of their competitors writing false comments. I strongly suggest touring.

    Response: I agree, stay away from BAY POINTE at all costs!!!!

    Description of Bay Pointe Medical & Rehabilitation Center in VIRGINIA BEACH, VA

    Number of Beds : 112

    If you are seeking in-home care services for a family member or a loved one, Bay Pointe Medical Rehabilitation Center has a highly trained staff of professionals available every day. Care professionals help seniors with personal care, daily activities, and respite. In-home care is there for seniors when they need it. A skilled staff of professionals come to you. This choice is perfect for those who prefer to stay in their homes but who need some help with the daily activities of living. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. Home care offers many medical and non-medical support services. There are two types of home care providers. The first is a skilled service provider, usually licensed nurses and therapists, who can address various medical concerns or rehabilitation needs. The second, more common, type of in-home care is supplied by an aide who can provide companionship and emotional support as well as assist with daily activities, including grooming, meal prep, and transportation. In-home care allows seniors to stay as independent as possible in their own homes. Bay Pointe Medical Rehabilitation Center offers provides compassionate comprehensive a variety of in-home care services. In-home care is there when you or a loved one needs it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who want to stay in their homes but who need some help with the daily activities of living. Available 24 hours a day, seven days a week, services are paid by the client or by a variety of public and private sources, such as Medicare and/or Medicaid. Call today for help with finding your ideal home at Bay Pointe Medical Rehabilitation Center.



    Parking & Transportation
    • Guest Parking
    Community Services
    • Activity Director
    • Beautician/Barber
    • Clubhouse/Meeting Rooms
    • Computer/Internet Access
    • Housekeeping
    • Laundry Service
    • Maintenance Director
    Dining Options
    • Breakfast
    • Lunch
    • Dinner
    • Snack
    • Restaurant Style
    • Family Style
    • Room Service as Needed
    • Ethnic Meals
    • Gluten-Free
    • Kosher Meals
    • Low Sugar
    • Low Sodium
    • Vegetarian
    • 24 Hour Controlled Access
    • 24 Hour Up and Awake Staff
    • Door Alarms (for exit seekers)
    • Emergency In-Room Call System
    • Fire Sprinkler System
    Personal Assistance
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Foot Care
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Behavioral Support
    • Hits, Kicks, or Acts Physically Aggressive
    • Yells, Curses, or Acts Verbally Aggressive
    • Does Not Sleep Through the Night
    • Becomes Disoriented (e.g. Sundown Syndrome)
    • Paces or Rummages Habitually
    • Seeks exit or Tries to Leave
    • Wanders
    • Needs Prompting for Their Personal Care
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Broken Bones
    • Cancer
    • Colostomy or Urostomy
    • Depression
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Immune Deficiency
    • Management of a Feeding Tube
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Diabetic Diet
    • Oral Medication
    • Insulin Injection Self-Administered
    • Insulin Injection Staff-Administered
    On-Site Therapy
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy
    Memory Care Services
    • Family Members Able to Join at Mealtime
    • Family Members Able to Participate in Care Plan
    • Regular Assessments by Interdisciplinary Staff
    • Daily Planned Recreational and Social Activities
    • Activities Tailored to Residents’ Abilities
    • Dementia Stage 1
    • Dementia Stage 2
    • Dementia Stage 3
    • Dementia Stage 4
    • Dementia Stage 5
    • Dementia Stage 6
    • Dementia Stage 7

    Demographic Profile for VIRGINIA BEACH, VA, 23451


    Male Population
    Female Population
    Median Age
    40.5 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    27% Above
    Cost of Food
    4% Above
    4% Below
    14% Above

    Provided By EPA; Closer to 100 is better

    Air Quality
    36.5 / 100
    Water Quality
    60 / 100
    Superfund Sites
    100 / 100
    Physicians per 100k

    Annual Crime

    Violent Crimes
    Property Crimes