Consulate Healthcare of Williamsburg

(866) 653-9337

1811 Jamestown Rd, WILLIAMSBURG, VA


  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Consulate Healthcare of Williamsburg
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User Reviews

01/16/2013  -  An OurParents User Writes:

My 87 year old mother has been in the care of Consulate/Williamsburg two separate times for rehabilitation and we have been very pleased with the facility, staff and the results.
Her first stay was in 2010 for over ninety days due to age-related changes in drug metabolism which resulted in muscular atrophy. The staff treated her with respect, professionalism and concern. The various Therapy departments at Consulate are excellent and produced positive results. Management and staff were very attentive and always addressed any concerns or general questions that my mother or anyone in the family had. The physician on staff was excellent. Mother received baths 3-4 times a week and assistance changing clothes twice a day. They assisted her to the restroom in a reasonable amount of time after being paged.
Her second stay was in 2012 for 7 weeks for complications resulting from hypercapnia, elevated levels of carbon dioxide in the blood. In addition to muscle atrophy, she began to display intermittent dementia symptoms. They welcomed her at the door like a returning friend. Throughout her stay, she would mention how well she was treated and how devoted the staff was to her well-being and rehabilitation.
If I had to give one suggestive criticism, it would be the food; sometimes Mom would be so disappointed with the taste and quality that she wouldn’t eat at all. This is an area that needs improvement.
Unfortunately, at the time of this writing, my mother has been in the hospital for two weeks with pneumonia, atrial fibrillation, just to mention a few problems. She is totally bedridden and very ill. We had contacted management at Consulate to tell them that they may see us in the near future. To our surprise and delight, the Director of Admissions visited my Mother in the hospital as a friendly visit and gesture of concern. That sort of attention is hard to come by these days.
While no facility is perfect and Consulate has room for improvement, I feel that my mother is in excellent care while there. I would recommend their rehabilitation services without hesitation.

11/21/2012  -  An OurParents User Writes:

Consulate Healthcare of Williamsburg is an average sized, for profit, nursing home with 90 beds based in Williamsburg, VA. At last check, the facility had 89 residents indicating that it is 99% occupied which is more than average within the state of Virginia. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Consulate Healthcare Of Williamsburg, was 2 stars, which is a lower rating than 59% of nursing homes in Virginia. Important to note that this facility has recently detriorated and has gone from 4 stars to 2 stars.
We have compared the detailed Medicare data for Consulate Healthcare Of Williamsburg with other senior care providers in Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 08/09/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

08/07/2012  -  An OurParents User Writes:

The medical staff and rehab staff are great. The director of administration and the lead social worker leave much to be desired.... Both are very arrogant!!!!!!!

05/15/2012  -  An OurParents User Writes:

I had a family member recently admitted to Consulate for short term rehab. I quickly found the nursing staff to be less than adequate the moment I arrived. My family member asked for medications for an issue, and 2-1/2 hrs later, they still had not responded. When we checked with the nurses at the station, one responded that she would take care of it. The tone in her voice indicated that she would do it when she felt like it. How long should the paitent wait for a response? No towels and wash cloths, no water pitcher or cups in the room. The facility was clean, but the nursing staff had attitudes that should have been left at the front door. They are there to administer care for the patients, which includes compassion. They represent the medical facility, and their responses toward the patients and their family members does not give them the family assurance their loved one will get the best care needed for recovery. The social worker was very pleasant, and she explained all the paperwork needed to be signed so the family member could understand what they were signing. But I would not recommend Consulate at this time.

02/27/2012  -  An OurParents User Writes:

My father is a complicated medical patient; spent 21 days at Consulate in January 2012. I found the rehab personnel to be wonderful and on par with the inpatient rehab he had come from...The administrative staff was good/responsive; the social worker seemed fine/helpful. The nurse practitioner seemed to always be too busy w/office work, snippy at times if you asked questions particularly as it related to his declining health. The doctor was fine on the two occasions my dad saw him...but he NEVER once returned phone a call or answered questions emailed to him. My dad was walking when he entered the nursing home. When I demanded he be sent to the hospital for evaluation, because he had become too weak to stand and his pressure sores were getting worse...the NP's comment was "I don't know what she expects the hospital to find or do, but fine...transfer him."
Within 2 hrs of being in the emergency room he was determined to have a very serious health condition causing deterioration of his muscles. After 2 1/2 weeks in acute rehab, he came home. There are aspects of this nursing home that are really good, its a shame that the medical oversight is not what it should be. If your family member is NOT sick, but just needs managed care & comfort, I imagine you would be satisfied...but it is not the place for complicated medical patients. Perhaps no nursing home really is...

02/20/2012  -  An OurParents User Writes:

Very poor effort to keep family members informed of the plan for the short-term rehab resident. Many of the staff, particularly the lead social worker, were non-responsive or defensive when asked to provide information or hold family meetings outside of the one prescribed entry meeting. Very little follow-up and attention to detail after promises were made: for example, family was promised that after OT and PT furnished per Medicare guidelines that patient would continue to be walked at least once a day until he was discharged. Staff forgot to write up the requirement so no exercise was done over the weekend.

08/01/2011  -  An OurParents User Writes:

The care is poor. When an issue is presented to senior management. It is quickly swept under the rug and not followed up on as it should be to prevent all issues of that nature from occuring again. Poor communication between Nursing and other staff members which is crucial to qaulity of life and care. Nursing staff have bad attitudes. Would not recommend this facilty for placement of your loved ones.

11/11/2010  -  An OurParents User Writes:

My grandfather was at Consulate for short-term skilled nursing with rehab. He received very little of the doctor ordered rehab and found his home health aide to provide higher quality rehabilitation than he received at the facility. His food was cold and the lighting is dim.

Response: The food in Jan 2012 was actually very good, according to my father...but you are right, the lighting is atrocious in the patient rooms. Ridiculously inadequate.

Description of Consulate Healthcare of Williamsburg in WILLIAMSBURG, VA

Number of Beds : 90

Residents find a full range of assisted living, skilled nursing, rehab and respite services and a welcoming, amicable community at Consulate Healthcare of Williamsburg. For seniors who cherish their independence but still need a helping hand with daily activities, an assisted living program is designed for exactly such a lifestyle. Come experience true freedom, but one with compassionate care always nearby! Assisted living communities have many benefits. Research suggests that seniors who live near their peers and have a variety of social activities feel a greater sense of well-being. With assisted living, you'll enjoy senior-friendly homes and a welcoming staff. Other services you'll find include around-the-clock supervision and security, access to professional nurses, emergency call systems, help with daily living, and nutritious meals prepared by chefs. These communities typically provide housekeeping, laundry, transportation, and a calendar of social events. Reside at Consulate Healthcare of Williamsburg and enjoy an exciting new chapter of life, where elders can share stories and relish the companionship of peers. With a full range of assisted living, skilled nursing, rehab and respite services, and with a welcoming, amicable community, seniors feel right at home. The help you'll find at assisted living communities is offered as necessary, with the goal of supplying the support services required to stay as self-sufficient as possible. When you are ready to make the move to Consulate Healthcare of Williamsburg for assisted living, skilled nursing, rehab and respite services, call a senior care advisor.


  • Fire Sprinkler System

Demographic Profile for WILLIAMSBURG, VA, 23185


Male Population
Female Population
Median Age
38.8 Years
Average Household Income

Cost Of Living
Compared to the National Average

17% Above
Cost of Food
Equal to
4% Below
3% Below

Provided By EPA; Closer to 100 is better

Air Quality
83 / 100
Water Quality
90 / 100
Superfund Sites
91 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes