Aegis of Issaquah

(866) 653-9337

780 Nw Juniper St, Issaquah, WA


Services

  • Assisted Living
  • Micro-Community
  • Short Term Care: Respite
  • Alzheimer's Care
  • Hospice

Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Aegis of Issaquah
Work
780 NW JUNIPER ST
ISSAQUAH
WA
98027
USA
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User Reviews

02/14/2015  -  An OurParents User Writes:

My experience with Aegis did not end well. I had my mom there for about three years in their Issaquah facility. On the plus side the actual caregivers themselves were very dedicated and really did their very best to help make my mom's time there pleasant. There are lots of activities and the place sure looks good from the outside. One of the challenges of working with this facility is their somewhat complicated fee basis. They have a system of care points and rates and rent points and rates with monthly invoicing that makes it difficult to really understand what you are being charged and why. While in the beginning the monthly charges were quite stable, all of a sudden they quite unexpectedly and without an actual change in my mom's care needs just decided to up and double our monthly cost. In questioning them, we were told that there was an accounting error and we should have paid more the whole time! After some back and forth we realized that we needed to move her out since we couldn't pay this extreme rate increase and there was very little sympathy (read none) as to the impact moving a 90 year old woman that had always been a good resident and customer (we always paid on time and did everything we were ever asked). So know going in that there are costs variables and as we were told the company has targets to hit in terms of what each bed/room/ resident needs to generate in terms of revenue and if you or your loved one ain't cutting it, they will raise you fee to whatever they feel it needs to be.
Beyond the money, I will also comment on a couple of other aspects that weighed on our decision to move out. We felt the quality of the facility slipped quite a bit over the time we were there. While the caregivers really do their best, we came to see just how thin they were spread (especially off hours) and always managed to 'efficiency' meaning keep moving. I also found myself often doing routine maintenance- unplugging the toilet, changing lightbulbs, fixing window cranks, etc. after just being tired of asking for them to be fixed you just do it yourself. In interacting with the population there and coming to better understand what as and wasn't being done, we also started to really question the quality of time and care my mom was receiving- residents were often just 'parked' in front of the TV or other situations. We ended up moving her to family home and it is such a better environment I wish we had done it sooner.

Liked:
  • Activities
  • Amenities
  • Decor


    Description of Aegis of Issaquah in Issaquah, WA

    Number of Beds : 100

    Seniors in Issaquah, WA, will find Aegis of Issaquah to be just the right fit for their needs. Assisted living offers help on an as-needed basis, with the goal of providing the support required to stay as self-reliant as possible. There are many reasons for living in an assisted living community. Research suggests that seniors who live near their peers and have a variety of social activities feel a greater sense of well-being. Assisted living provides senior-friendly housing and a caring staff. Other services you'll find include around-the-clock supervision and security, access to professional nurses, emergency call systems, help with daily living, and nutritious meals prepared by chefs. These communities typically provide linen service, housekeeping, transportation, and a calendar of social events. Settle into Aegis of Issaquah, where you'll experience a comfortable new beginning. There are assisted living services available at this location. Assisted living offers help on an as-needed basis, with the goal of giving the support required to stay as self-reliant as possible. Seniors can find the ideal services and amenities they need to live comfortably at Aegis of Issaquah.

    Source: OurParents.com

    Amenities

    Parking & Transportation
    • Access to Public Transportation Nearby
    • Transportation Provided by Facility
    • Resident Parking
    • Guest Parking
    Languages Spoken
    • English
    • Spanish
    Community Services
    • Activity Director
    • Beautician/Barber
    • Concierge
    • Guest Dining
    • Guest Lodging
    • Housekeeping
    • Laundry Service
    • Maintenance Director
    Housing Options
    • Studio or Efficiency Apartment
    • Cable Hook Up
    • Private Telephone Line
    • Walk-In Shower
    • Wheelchair Accessible
    Dining Options
    • Breakfast
    • Lunch
    • Dinner
    • Snack
    • Restaurant Style
    • Room Service as Needed
    • Low Sugar
    • Low Sodium
    • Vegetarian
    Security
    • Door Alarms (for exit seekers)
    • Emergency In-Room Call System
    • Fully Fenced Facility
    Personal Assistance
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Foot Care
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Behavioral Support
    • Hits, Kicks, or Acts Physically Aggressive
    • Yells, Curses, or Acts Verbally Aggressive
    • Does Not Sleep Through the Night
    • Paces or Rummages Habitually
    • Seeks exit or Tries to Leave
    • Wanders
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Depression
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Severe Brain Injury
    • Diabetic Diet
    • Oral Medication
    On-Site Therapy
    • Dental Care
    • Mental Health Counseling
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy

    Demographic Profile for Issaquah, WA, 98027

    People

    Male Population
    49.34%
    Female Population
    50.66%
    Median Age
    41.3 Years
    Average Household Income
    $85,680

    Cost Of Living
    Compared to the National Average

    Overall
    48% Above
    Cost of Food
    6% Above
    Utilities
    20% Below
    Miscellaneous
    26% Above

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    36 / 100
    Water Quality
    60 / 100
    Superfund Sites
    20 / 100
    Physicians per 100k
    334.8

    Annual Crime

    Violent Crime
    1
    Property Crimes
    5
    Owned and Operated By
    AegisLiving
    Founders: Dwayne Clark
    Established: 1997