Care Haven Center

(866) 653-9337

2720 Charles Town Rd, MARTINSBURG, WV


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Care Haven Center
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User Reviews

02/17/2015  -  An OurParents User Writes:

The only thing to like about Care Haven is one caring, competent nurse named Madeline.
My son was a "patient" there for seventeen months. He entered with two really bad bedsores but had to be airlifted to a hospital in another state for emergency surgery for a torn urethra after misplaced catheter. It was the discovered he had developed twenty one stage III and stage IV bedsores, a dislocated shoulder and both legs had become contracted from lack of exercise. Food is horrible, my son was six-foot tall, when he left Care Haven he weighed eighty three pounds! Being left in body waste is standard practice. DO NOT LEAVE ANYONE YOU LOVE HERE!!!

07/27/2014  -  An OurParents User Writes:

My mother is currently in Care Haven in Martinsburg, WV. I went to visit with her yesterday evening and could not believe what I saw. She was covered in urine and diarrhea, all over her bedding and cloths. She said she pulled the nurse chain for over an hour for someone to help her go to the bathroom (fall risk) and couldn't wait any longer. This was in the afternoon- I was there at 7:30 and she was still laying in it! I hunted down a staff member, they said they would give her a shower and change her bedding. I left and called 2 hours later, they had NOT gave her any type of bath, but they did change her sheets. I am currently looking for another rehab to put her in, animals should not be treated this way let alone my MOTHER!! I cannot believe the lack of care for the patients at this facility - they WILL be getting reported!

03/06/2013  -  An OurParents User Writes:

I am a proud employee of Care Haven Center and the comments on here are false. We provide great care to our residents and have had several residents who have returned to our facility for their care. Care Haven has a high return to the community rate thanks to the great care and great rehab staff. I am unaware of any so-called "sex parties" or "mate swapping". If this were true, I would not work in an environment where this took place. The administrator is great! He has turned a lot of things around for the better. He cares about his employees and residents and knows everyone by name including family members. While no place is perfect, Care Haven is a great place to work and provides good care. I have been on both sides of the fence as an employee and having family members reside in Care Haven.

01/27/2013  -  An OurParents User Writes:

I dated a girl from there that worked in the business office and She informed Me that they have sex parties after meeting at the bar down the road from there the ladder house restauarant. She also told Me the administrator is a compulsive gambler who signed a sheet at Chalrestown Casino that keeps Him out of the place for 1 year. been going on for years the sex parties and mate swapping I was told. I was not looking for that in any way so I no longer see this woman but She is in her early 50's .

11/21/2012  -  An OurParents User Writes:

Care Haven Center is an average sized, for profit, nursing home with 68 beds based in Martinsburg, WV. At last check, the facility had 67 residents indicating that it is 99% occupied which is about average within the state of West Virginia. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Care Haven Center, was 4 stars, which is a better rating than 91% of nursing homes in West Virginia. Important to note that this facility has recently improved and has gone from 2 stars to 4 stars.
We have compared the detailed Medicare data for Care Haven Center with other senior care providers in West Virginia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is lower than average. The most recent health inspection was on 02/29/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

11/09/2012  -  An OurParents User Writes:

Horrible place. Staff have no concern for the care of the residents. Allow them to lie in urine, maintain staff that are unprofessional, uncaring, vulgar, and mean . Huge cover up put on. Check your relatives bath basin, they arent even used.

Description of Care Haven Center in MARTINSBURG, WV

Number of Beds : 68

Would you like to live in a place where you can live as you want, where meals, housekeeping, and social activities are available to you? Welcome to senior living. You’ll have your own apartment with ready assistance. Communities offer dining rooms, libraries, arts and crafts rooms, access to computers, scheduled social activities, and more. Whether you need constant care, or whether you seek a comprehensive, “age-in-place” community, senior living has a solution. Skilled, compassionate care within your own home is also an available option. All of these forms of housing, each one providing a comfortable, life-affirming way of life, make up the essence of senior living.



Parking & Transportation
  • Guest Parking
  • 24 Hour Up and Awake Staff
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
On-Site Therapy
  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy

Demographic Profile for MARTINSBURG, WV, 25401


Male Population
Female Population
Median Age
35.5 Years
Average Household Income

Cost Of Living
Compared to the National Average

22% Below
Cost of Food
11% Below
30% Below
15% Below

Provided By EPA; Closer to 100 is better

Air Quality
36.2 / 100
Water Quality
40 / 100
Superfund Sites
101 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes