Brookfield Rehabilitation and Specialty Care Center

(866) 653-9337

18740 W Bluemound Rd, BROOKFIELD, WI


Services

  • Nursing Home
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Brookfield Rehabilitation and Specialty Care Center
Work
18740 W BLUEMOUND RD
BROOKFIELD
WI
53005
USA
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User Reviews

07/22/2017  -  An Interested Visitor Writes:

This place is a dump, put your love ones in a better home. Management is a joke they are in 8t for the money and don't care for anything else.

Liked:
  • Location

    11/06/2016  -  An Interested Visitor Writes:

    My father was here for 2mo. He was very happy with staff & everything. I was there almost every day, I felt that this was a great place for my daddy's last days.... thanks to everyone that helped my father. ? Deb you're the best. ??

    Liked:
  • Activities
  • Amenities
  • Care
  • Cleanliness

    08/01/2016  -  An Interested Visitor Writes:



    11/21/2012  -  An OurParents User Writes:

    Brookfield Rehabilitation and Specialty Care Center is a large, for profit, nursing home with 224 beds based in Brookfield, WI. At last check, the facility had 158 residents indicating that it is 71% occupied which is about average within the state of Wisconsin. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Brookfield Rehabilitation And Specialty Care Center, was 1 star, which is a lower rating than 89% of nursing homes in Wisconsin.
    We have compared the detailed Medicare data for Brookfield Rehabilitation And Specialty Care Center with other senior care providers in Wisconsin. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 02/16/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here



    02/10/2011  -  An OurParents User Writes:

    Substandard care. DO NOT SEND A LOVED ONE THERE!!!



    08/26/2010  -  An OurParents User Writes:

    There are NO words to describe the staff and workers at this place. Nothing but mistakes. When the family ordered a van for transportation, the staff canceled it. When the family ordered a van for transportation the staff canceled it. When the staff set up transportation themselves they would schedule it on the wrong day. Did I mention if the family ordered transportation the staff would cancel it?
    At one point the patient was left sitting in the wheelchair in PAIN waiting for the van. I had to come from the hospital to the Rehab and take the patient down to the front lobby myself. When I asked Bev and Dan why they left the patient sitting there, they said the van wasn't there yet. I had to take Bev and Dan out there myself and show them the van, which by the way was sitting there for an hour.
    Never ever take a loved one there.



    08/26/2010  -  An OurParents User Writes:

    The staff at this place are not caring or qualified to treat humans.
    The staff are NOT qualified or certified to use IV equipment. Instead they push the tower in there and leave it for someone else to do. Nurse station is not occupied. To find someone to help you would take 2 hours. I called to complain and was told she didn't have time to deal with this and threw me onto to someone else who wasn't qualified to answer complaints and thereby shoving them under a rug.



    08/26/2010  -  An OurParents User Writes:

    If you care about your loved one find somewhere else to go. Just to name a few violations that we observed while we were there for 3 months.
    1. Lisa Agerton (business office manager) is very rude and snotty towards family members.
    2. Allowing the staff to intentionlly practice acts of racism.
    3. Did NOT adhere to the families request for medical tests which resulted in the patient going to the ER not once but twice.
    4. Intentionally allowing the patient to be left in urine and feces.
    5. Allowing staff (social worker) to intentionally inflict emotional abuse and humiliate the patient.
    6. Letting the staff continue with abusive language, insults, and in-humane actions.
    7. Allowing staff to practice there without the proper licensing required by state and federal laws.
    Keep a eye out for Lisa Agerton who does the billing. We caught her with some billing errors and committing acts of fraud.


    Response: I personally have dealt with Lisa Agerton and I have found her to be very friendly and caring.
    She has been in the business a long time and she was able to answer all of our questions.
    She helped my mother get on T 19 and was willing to visit my mother's room when we had questions.
    I know many times when people don't like to pay their bills they tend to lash out on the person who is just trying to collect money on behalf of the company they work for.
    Lisa Agerton was very professional with all of my dealings with her.


    08/20/2010  -  An OurParents User Writes:

    DO NOT LET ANYONE YOU KNOW GO THERE.... THIS IS A HORRIBLE FACILITY...



    06/24/2010  -  An OurParents User Writes:

    My wife spent 3 weeks here and I have two gripes...
    The assistants are lazy and unfriendly and almost avoid your face whenever you pass them by. This includes the nurses desk.
    Also, nobody responded for two hours after my wife pressed the emergency button. If it was an emergency, she probably would have croaked right there in her room.

    Interior was nice and clean, but the parking lot needs attention. Maybe some seal coating.

    All in all, it's a place where everyone pretty much avoids you unless you get in their face. THEN you get their attention.




    Description of Brookfield Rehabilitation and Specialty Care Center in BROOKFIELD, WI

    Number of Beds : 224

    Brookfield Rehabilitation Specialty Care concentrates on providing the right rehab care and support to seniors in Brookfield, WI. Reside at Brookfield Rehabilitation Specialty Care and enjoy a relaxing lifestyle, where residents can enjoy conversation and meet new friends. With a full range of rehab services, and with a warm, friendly staff, seniors feel right at home. Find the ideal services and amenities you need to live comfortably at Brookfield Rehabilitation Specialty Care.

    Source: OurParents.com

    Security
    • Fire Sprinkler System

    Demographic Profile for BROOKFIELD, WI, 53005

    People

    Male Population
    49.14%
    Female Population
    50.86%
    Median Age
    47.2 Years
    Average Household Income
    $78,572

    Cost Of Living
    Compared to the National Average

    Overall
    10% Above
    Cost of Food
    6% Below
    Utilities
    8% Above
    Miscellaneous
    5% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    43.4 / 100
    Water Quality
    35 / 100
    Superfund Sites
    77 / 100
    Physicians per 100k
    375.4

    Annual Crime

    Violent Crimes
    2
    Property Crimes
    4