Golden Livingcenter - Heritage Square

(866) 653-9337

5404 W Loomis Rd, GREENDALE, WI


  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Golden Livingcenter - Heritage Square
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User Reviews

11/14/2014  -  An OurParents User Writes:

Please do NOT let a loved one stay at Heritage. I had to wheel my mother out the back service entrance at 10 p.m. on a Sunday evening and take her to emergency when the nursing staff did not realize my mother was having congestive heart failure. When I arrived at the hospital with my mother, the nurses on staff were shocked to see someone in such a critical state coming from a "rehab" center. NEVER let anyone you love go to Heritage. The night nurse told my mother to take her medicine and go to bed. She would have been dead within hours! All those nurses know how to do is push pills. It is a terrible place to send anyone.

08/24/2014  -  An OurParents User Writes:

Please do not allow any loved ones to go to this facility. Most staff we encountered were inattentive, untrained, did not care, blamed others for their poor care and in general provided very poor care. Many promises were made by the management, social worker, Nurse Managers and all failed to do what they said they would do. The staff fall short in all aspects of quality care. If a family member is not there 100% of the time to make sure the basic needs are met, they will not be and your loved one could be at risk of further injury or worse. The only "rehab" that occurs in this facility is that done by therapists on a very limited basis, or what the family provides. This facility would get less than a one star if this were an option!

01/08/2014  -  An OurParents User Writes:

I guess I have to choose a one star because there is no offering of a zero star. Heritage Square is terrible. The staff has a huge turnaround. The staff is minimal. They are overworked and tend to get short tempered. Patients are freezing, minimal heat in halls and dining room. You wait in the cold hall 30 minutes before being taken into the cold dining room and then another 60 minutes before getting served. I asked the management walking by about the cold conditions and the lack of dining room staff and they just walk by and grumble something and nothing gets resolved. Patients wearing large full sized blankets around their shoulders in order to eat in freezing dining room yet nobody is concerned.

11/21/2012  -  An OurParents User Writes:

Golden Livingcenter - Heritage Square is an average sized, for profit, nursing home with 100 beds based in Greendale, WI. At last check, the facility had 58 residents indicating that it is 58% occupied which is less than average within the state of Wisconsin. The provider accepts only medicare, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Golden Livingcenter Heritage Square, was 4 stars, which is a better rating than 78% of nursing homes in Wisconsin. Important to note that this facility has recently detriorated and has gone from 5 stars to 4 stars.
We have compared the detailed Medicare data for Golden Livingcenter Heritage Square with other senior care providers in Wisconsin. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is higher than average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 07/12/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

01/03/2012  -  An OurParents User Writes:

Staff are sub-par on their care

12/28/2011  -  An OurParents User Writes:

This place nearly killed my 95-year old mother. Other residents complained about being their and their poor care. My mom had a wound in her leg that was supposed to be cleaned 2 times a day. She ended up in the hospital so incoherent that the doctor that originally saw her had tears in her eyes. They removed two cups of pus from the wound because of the poor care. Call bottons were put out of her reach, she was left alone in the bathroom, her phone wasn't working, and many, many other problems. Her main nurse told us that basically my mother came there to die.

Description of Golden Livingcenter - Heritage Square in GREENDALE, WI

Number of Beds : 100

When you want to experience a warm, caring staff and quality rehab services, live at Golden LivingCenter - Heritage Square in Greendale, WI. Golden LivingCenter - Heritage Square provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. In this community, rehab services are provided. For help with your questions about Golden LivingCenter - Heritage Square, call a care advisor today.


  • Fire Sprinkler System

Demographic Profile for GREENDALE, WI, 53129


Male Population
Female Population
Median Age
46.2 Years
Average Household Income

Cost Of Living
Compared to the National Average

1% Above
Cost of Food
4% Below
8% Above
5% Below

Provided By EPA; Closer to 100 is better

Air Quality
9.8 / 100
Water Quality
20 / 100
Superfund Sites
39 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes