THE VIRGINIA HEALTH & REHABILITATION CENTER

(866) 653-9337

1451 Cleveland Ave, WAUKESHA, WI


Services

  • Nursing Home
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
THE VIRGINIA HEALTH & REHABILITATION CENTER
Work
1451 CLEVELAND AVE
WAUKESHA
WI
53186
USA
Check pricing and availability
Call (866) 653-9337
or fill out the form below.

We value your privacy. By submitting this form, you agree to our Privacy Policy. You also consent that we can contact you using a phone system that can auto-dial phone numbers. Your consent isn’t required to use our service.


Are You the Community Manager?

If you are associated with THE VIRGINIA HEALTH & REHABILITATION CENTER , click the Claim Listing button to contact a representative about a free listing with our referral program.

  • Nationwide Network of Care Advisors
  • Work with 25,000 families each month
  • Market your community with Photos, Videos, FAQ

User Reviews

07/30/2016  -  An Interested Visitor Writes:

Some of the staff are very friendly and compassionate - e.g., physical and occupational therapy. Unfortunately, our family has experienced many of the nurses, direct care staff, and administration as lacking the level of compassion and conscientiousness you would expect from people in this profession. The building is old, but the housekeeping staff do a reasonably good job of keeping it clean. The administrator, Chris, is uninvolved and has been dismissive of concerns we have brought to her attention. Our family visits every day and none of us have seen Chris on the unit interacting with residents and/or evaluating the quality of the care. She is mostly found sitting in her office, occasionally on her smartphone. Most recently, I asked the administrator to come to my grandma's room so I could show her that my grandma's lamp was bent and wedged between the wall and recliner, something that was happening frequently and that I had reported to her a few days prior. The administrator responded, "I'll be up in a moment. I need to speak with the state assessor first." Needless to say, she never came to the room but, instead, sent the nurse manager.

As I am writing this review, I am listening to a nurse (Michelle) argue with a resident about the fact that "there isn't a jar of jelly in that room." When the resident said he was going to call the sherif, the nurse snapped back, "Go ahead. Call the sherif. I don't care." The man is progressively getting more agitated. Today, my grandma asked for her cough medicine. When the nurse (Joe) came into the room he offered her a breathing treatment instead. When my gramma asked about her cough medicine he said, "you want the breathing treatment and cough medicine on top of each other?" My grandma looked at me confused. I explained that my Grandma asked for cough medicine and he said, "So she doesn't want her breathing treatment?" I replied, "I don't think she's refusing her breathing treatment, but she does want her cough medicine." He replied under his breath, "Whatever." I couldn't believe what I had just heard him say.

There are some good staff here - Ellie (nurse manager for the memory unit); nurses Adan and Bonnie; all the physical and occupational therapy providers; and Pam, the admin assistant at the front desk. Also, the social workers have been kind and thoughtful. Unfortunately, it only takes a few "bad apples" to spoil the whole bunch and it doesn't help when the administrator seems completely disconnected. I have reported my concerns to the corporate office and was assured I would relieve a call from the regional director the next day. It has been over a week and I haven't heard from him.

If you are considering this facility for a loved one, I would recommend considering other options. If your loved one is a resident here, I would recommend visiting as frequently as you can in order to keep the staff on their toes, so to speak. Also, keep in mind that this facility has recently hired many of the staff from River Hills (Pewaukee), a facility with a questionable reputation in this community that was recently closed. Overall, many of the staff are just downright rude and I think it would be helpful if the entire facility completed a week-long inservice on compassion, empathy, and bedside manners.

Dr. B
Licensed Psychologist

Liked:
  • Location

    03/15/2016  -  An OurParents User Writes:

    Please stop deleting my review this is what it's here for and I'm only speaking the truth..My grandmother was at Virginia Nursing home in Waukesha Wi for a very short time and that was a day to long!!I can tell you she was treated terribly by the doctor and certain nurses and cna's. They don't know what they are doing what so ever she almost died because of there carelessness and she still could ...When people tell you to watch out for certain nursing homes THIS IS ONE OF THEM !! please do your research people before you take your loved one to this nursing home ..I saw first hand the way this place operates ...there are much nicer and very high rated places with the state out there ...this place is cold , dirty ,and the staff is very unprofessional



    03/15/2016  -  An OurParents User Writes:

    My grandmother was here for a very very short time and that very short time was a DAY TO LONG!! I can tell you that she was treated terribly by the doctor and certain nurses and cna's. They don't know what they are doing what so ever ! She almost died because of there carelessness and she still could !! When people tell you watch out for certain nursing homes THIS IS ONE OF THEM !!!! if your loved one is here get them out if your're thinking about having your loved one go here please DONT!!!! This placed should be shut down and closed for good its dirty, cold, and the way they treat the elderly is horrible. I would love to say more what i think but my language would not be appropriate enough for this crap hole.( and thats saying it nicely)


    Response: my review above is about Virgina in Waukesha


    03/15/2016  -  An OurParents User Writes:

    There isn't anything positive I can honesty say about this place. The staff and doctors are incompetent. This place is a hell hole. Please think twice before considering taking your loved ones to Virginia in waukesha


    Response: i agree 100% with you!! its terrible there


    11/21/2012  -  An OurParents User Writes:

    THE VIRGINIA HEALTH & REHABILITATION CENTER is an average sized, for profit, nursing home with 105 beds based in Waukesha, WI. At last check, the facility had 90 residents indicating that it is 86% occupied which is about average within the state of Wisconsin. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for The Virginia Health & Rehabilitation Center, was 5 stars. Only 21% of nursing homes have 5 stars in Wisconsin. Important to note that this facility has recently improved and has gone from 4 stars to 5 stars.
    We have compared the detailed Medicare data for The Virginia Health & Rehabilitation Center with other senior care providers in Wisconsin. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 11/21/2011.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here




    Description of THE VIRGINIA HEALTH & REHABILITATION CENTER in WAUKESHA, WI

    Number of Beds : 105

    Supplying a range of quality skilled nursing and rehab services, The Virginia Health Rehabilitation Center has a senior care solution for you or your loved one. The Virginia Health Rehabilitation Center is a community where you'll experience a comfortable new beginning with a dedicated staff. In this community, residents find a full range of skilled nursing and rehab services, as well as a helpful, caring staff. Call today and discover how The Virginia Health Rehabilitation Center is the perfect fit for seniors requiring skilled nursing and rehab services.

    Source: OurParents.com

    Security
    • Fire Sprinkler System

    Demographic Profile for WAUKESHA, WI, 53186

    People

    Male Population
    48.78%
    Female Population
    51.22%
    Median Age
    37.8 Years
    Average Household Income
    $53,761

    Cost Of Living
    Compared to the National Average

    Overall
    2% Below
    Cost of Food
    6% Below
    Utilities
    8% Above
    Miscellaneous
    5% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    43.4 / 100
    Water Quality
    35 / 100
    Superfund Sites
    84 / 100
    Physicians per 100k
    375.4

    Annual Crime

    Violent Crimes
    2
    Property Crimes
    4